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Behind the Numbers: How Consumer Retail Benefits from CX Training

Miller Heiman Group

Online shopping makes it easier for consumers to shop more often, and throughout the day. This means that, for most consumers, the retail experience may start anywhere: on a website or during a phone call, in an email or on a live chat with customer service. How Customer Experience Training Leads to Higher Customer Experience Metrics.

Retail 124
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Mastering Automotive Sales: The Impact of Generative AI Training

Awarathon

If OEMs have to sustain in such a competitive market, they will need a robust sales training structure. Generative AI, in the context of sales training, refers to artificial intelligence that can dynamically create personalized content to enhance sales skills.

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10 Strategies for Getting B2B Salespeople Up and Running Quickly

The Center for Sales Strategy

But hiring and training new salespeople can be a costly and time-consuming process. Here are 10 strategies for getting B2B salespeople up and running quickly. In today's competitive B2B sales environment, it's more important than ever to have a strong sales team that can close deals quickly.

B2B 112
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4 Sales Training Strategy Tips to Boost Your Bottom Line

Crunchbase

Investing in team training is a critical part of business success and growth. In today’s age of digital transformation, sales management teams must adapt their sales training strategies to evolving consumer trends and the global shift towards remote work. Sales is a dynamic area of business that’s constantly in flux.

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How Zoom Uses AI to Ramp up Sales Certification and Proficiency

Zoom––a leading video and communications platform company––was finding it increasingly challenging to train their global salespeople on their multiple product lines and 1000’s of different conversations. Zoom realized it was time to try a new, innovative AI-driven approach. The company is based in Tel Aviv and New York.

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Why You Should Outsource Your Sales Training

Janek Performance Group

Sales executives and sales managers would agree that their sales teams need ongoing training, coaching and support to get to the top of the game and stay there. In a fiercely-competitive market, your sales reps should challenge themselves to learn more, achieve greater results and embrace new strategies.

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5 AI-Powered Solutions That Boost Sales Training Efficiency Now

Allego

If you’re involved in sales training , you know creating a training program is a multi-step and multi-person effort. For sales training to be effective, you must: Identify Specific Needs: This involves understanding the unique aspects of your product or service, the target market, and the skills or knowledge gaps within the sales team.

Training 105
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.