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The 17 Essential Skills Every Salesperson Needs to Succeed

Highspot

With proven sales training strategies and ongoing coaching and enablement, reps will be ready to tackle the art of selling. Why are Sales Skills Important? Sales skills enable sellers to persuade, negotiate, and communicate effectively. Many sales skills apply to in-person sales, remote roles , and many areas of life and work.

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Expert Tips for Improving Sales Operations Efficiency

Highspot

When sales performance starts slipping, it’s a call to action for a sales operations strategy makeover. Read on for practical tips to supercharge your sales ops and turn obstacles into opportunities for revenue growth. Shifting Customer Expectations Digitized selling has changed customer-business interactions.

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Align Your Sales Organization around these Four Strategies to Drive Sales Success

Miller Heiman Group

On the surface, your sales organization looks like it’s doing everything your shareholders or board expects: Your revenue attainment is up, and more salespeople are exceeding their goal than you’ve seen in the last five years. Look at seller attrition and customer attrition—is that as strong as it was two or three years ago?

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CRM Strategy Meets the Demands of Working Remote

SugarCRM

But B2B customers were very ready for it. However, there were challenges along the way, both for many of our customers who were on the same journey and for us. Remote Is the “Old Normal” for Customer Service Teams. The customer service department was the least impacted organization for our customers and us.

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The Time is Now for Manufacturers to Invest in Sales Transformation

Miller Heiman Group

American manufacturers face a shifting landscape between unpredictable geopolitical struggles, overseas competition, a looming talent crisis and radically changed expectations from their buyers. Additionally, only 20% have confidence in their CRM and 80% don’t effectively use sales analytics to measure and predict performance.

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6 Steps to Picking the Perfect Sales Model 

Highspot

If sales strategy was a puzzle, then your sales model would be a corner piece: it helps frame your approach to businesses and determines how the other pieces of your strategy will fit together. The keystone nature of sales models makes choosing the right one all the more important. Types of sales models.

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Lead Generation Specialists — What They Are and How to Become One

Hubspot Sales

If you’re interested in becoming a lead generation specialist or are considering hiring one, let’s explore what a lead generation specialist does and how they contribute to an organization’s sales and marketing efforts. Part of a lead generation specialist’s role is to help the sales team manage leads by maintaining and updating the CRM.