Remove Customer Service Remove Reference Remove Training Remove Travel
article thumbnail

7 Ways to Level Up Your Support with Customer Service Training Software

Lessonly

Now more than ever, customer service is playing an integral role in the ways companies do business. No one, not even the corporate behemoths, can afford to have a negative customer service persona. With customer service training software. Think back to your most recent workplace training.

article thumbnail

How Top Sales Teams in the Travel Industry Win Again and Again Thanks to Better Training Methods for Employees

Lessonly

People are traveling once again and our world is slowly but surely opening up- yippy! Inbound calls are increasing, so teams are eagerly hiring new employees, scheduling them on 90-day onboarding plans, and sending them off to provide the best sales and service to your customers. . 40% of employees in the U.S. Source: (SHRM) .

Travel 26
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Do You Believe Customer Care To Be Top Priority for Your Business?

Smooth Sale

The better part of experiencing poor service is realizing what not to do regarding our business. Below, I share experiences encountered during our travel that illustrate the lack of customer care concern coupled with seemingly unethical practices. The travel agent is looking into the matter for us.

Hotels 106
article thumbnail

Maximizing Success with Digital Sales Referrals: A Guide

Vengreso

It’s all about connecting with customers online. With physical meetings and travel on hold, businesses had to adapt fast. Nurture Relationships: Maintain good relationships with customers/clients; they’re more likely to refer if they’ve had positive experiences. It’s a virtual sales revolution.

article thumbnail

Territory Managers: A Look at Their Role, Skills, and Compensation

Hubspot Sales

They also tend to have management experience under their belt, top-notch communication skills, customer service acumen, and a knack for problem-solving. The term can refer to an area as small as a city or as large as a few states. They train reps across their territory. What does a territory sales manager do?

article thumbnail

Eight Actionable Strategies To Slash Your Fleet Costs

Smooth Sale

Find out how many additional backup vehicles you need, just in case those in service suddenly break down. Slash Miles Traveled. Another best way to cut fleet costs is to reduce the number of miles you travel. Most fleet managers believe that vehicles require servicing every 3,000 miles. Lower Maintenance Costs.

article thumbnail

Can Distributors Reduce Price to Attract Customers?

Distribution Pricing Journal

People will put off nonessential travel when the cost of flights and accommodations are too high. This has the effect of creating a reference point in the mind of the buyer – the anchor – that can make a discount seem even more attractive. Add Value Most distributors have created unique value-added services.