The Spiff Blog

OCTOBER 6, 2022

This article will show you how the right commission plan execution can retain your employees, reduce customer churn and increase trust between internal teams. . Maybe your company is a start-up working in the customer acquisition phase and pounding the pavement hard. Prioritize a positive sales culture.

Commission 75

Commission Compensation Churn Incentives 75

Partners in Excellence

AUGUST 1, 2022

We try to develop compensation plans that incent people to achieve those goals. Perhaps new customer acquisition, or customer retention/growth. So an element of comp may be focused on revenue, another on new customer acquisition, and so forth. But sometimes, that’s not sufficient for achieving our goals.

Compensation 104

Compensation Incentives Incentive Hiring 104

BrainShark

JUNE 28, 2023

Why sales coaching matters — a few key points Knowledge retention Sales coaching activities add an interactive element to learning and are an excellent way to ensure knowledge retention and evaluate whether reps can “play back” what they learned in their training.

Sales Coaching 62

Sales Coaching Coaching Scale Hiring 62

Janek Performance Group

MARCH 2, 2022

To create a winning culture, consider these tips: Encouragement Motivation Incentives Recognition Team Building. If the goal is selling products, managers must understand their reps and let them work at their own pace. Similarly, most comp plans already consider incentives and bonuses. Good coaching helps sales reps close deals.

Strategy 117

Strategy Incentives Incentive Coaching 117

Janek Performance Group

SEPTEMBER 13, 2023

They are recommendations from satisfied customers or others in your network or center of influence. Sellers cannot just hope satisfied customers spread the word. And they can’t trust they will tell those who matter most, like potential future customers. When you help a customer, most want to return the favor.

Referrals 62

Referrals Networking Social Media Ideal Customer Profile 62

Zendesk Sell

JANUARY 8, 2019

Great customer service is a key part of any successful business. Poor customer service has the opposite effect. According to the NewVoiceMedia’s 2018 “Serial Switchers” report , poor customer service costs businesses around $75 billion a year. Only 5% did not share a negative customer service experience.

Customer Service 90

Customer Service Hiring Customer Hotels 90

Highspot

JANUARY 4, 2024

A sales training strategy is your blueprint to equip sales teams with the necessary skills and knowledge to excel. It addresses all of sales, from product knowledge to customer relationship building. The strategy ensures reps are well-prepared to meet and exceed sales targets.

Webinar Metrics 52

Webinar Metrics Training Strategy Ideal Customer Profile 52

Sales Hacker

MAY 6, 2021

Great VPs of sales have gravitas and tact, command the room and hold their end of the table regardless of who is on the other side. They’ll rip apart your CRM and replace your opportunity fields with their proven-and-trusted sales methodologies and scoff if you try to rehearse Sandler, Challenger, or MEDDIC selling to them.

Hiring 93

Hiring Retention B2C Demand Generation 93

Bigtincan

OCTOBER 11, 2021

The solution, in our experience, is modern training software that allows sales reps to find and review product information exactly when it’s needed by using techniques like just-in-time learning (reps can look up answers as needed) and microlearning (short lessons for improved knowledge retention). It’s wildly inefficient.

Fashion 105

Fashion Software Software Training 105

Nutshell

MARCH 19, 2024

DOWNLOAD Ready to become a better sales leader? Get 70+ expert strategies for sales management success in our Sales Manager’s Survival Guide. FREE DOWNLOAD Why is sales productivity important? In fact, technology is evolving at such a rapid pace that many sales teams struggle to keep up with the changes.

How To 71

How To Sales Qualified Lead CRM Face-to-face 71

Steven Rosen

SEPTEMBER 21, 2015

Chances are next year’s sales objective is going up and your budget is being reduced. You are facing challenges of do more with less, increased competition, pricing pressures, staff turnover, and increased expectations from customers. Feel free to share your top challenge and what you are doing about it.

Sales Leadership 120

Sales Leadership Face-to-face Coaching Incentives 120

LeadFuze

JULY 7, 2023

Knowing how to set sales goals is a crucial skill for any business owner, sales manager or marketer. It not only drives revenue growth but also helps in managing customer churn and acquisition costs effectively. But setting effective sales goals involves more than just choosing an arbitrary number.

Sales Goal 52

Sales Goal Churn Incentives Incentive 52

Sell Integrity

JANUARY 28, 2021

What’s more, truly effective salespeople spend time building up a deep understanding of and trusted relationships with their customers. They become the face of the organization and the partner in their customers’ success. firms spend $15 billion a year training salespeople and another $800 billion on incentives.

Hiring 114

Hiring Face-to-face Coaching Salary 114

Sales Hacker

DECEMBER 29, 2020

Mike is a 20-year sales veteran, the last 12 of which have been at a Mimeo, where he oversees all of the new business acquisition or new customer onboarding throughout the company for their B2B segment. I oversee all of the new business acquisition or new customer onboarding throughout the company. You can customize it quickly.

Customer 65

Customer Segment Top of Funnel Lead Rank 65

SBI Growth

SEPTEMBER 23, 2013

VPs of Sales are asking questions like: Is our Sales Process good enough? Are my Sales Managers good enough? Do This— Start with a Sales Strategy Blueprint. To have a sales strategy you can execute, it must follow a structured path. Generating demand inside these customers is different.

Compensation 325

Compensation Social Media Incentives Incentive 325

PandaDoc

OCTOBER 30, 2023

Gamification took the sales industry by storm in the latter half of the previous decade — and with good reason. Research has shown that there are huge benefits to gamifying your sales process, including better worker productivity and retention when it comes to learning new things.

Sales Process 52

Sales Process Incentives Incentive Hiring 52

Mindtickle

JANUARY 19, 2023

In this blog post, we’ve rounded up sales productivity stats from the leading research firms and vendors in the sales enablement space to put together stats bucked into a few different categories: customer experience; rep time management; sales managers; sales enablement; and technology usage.

Strategy 52

Strategy Cold Calling Lead Rank Lead Scoring 52

Partners in Excellence

JANUARY 17, 2014

As is usual this time of year, I’ve been involved in lots of discussions of incentive and commission plans–both last quarter as people plan for the new year, and now as these plans are being introduced at Sales Kick Off Meetings. and the lists go on and on.

Incentives 92

Incentives Incentive Commission Maximizer 92

Sales and Marketing Management

MARCH 8, 2020

AI has arrived, but it’s mostly been implemented by consumer goods and services companies to personalize marketing messages, enhance their knowledge of customers, manage inventory and increase customer loyalty. What are the incentives for B2B companies to invest in AI (other than their competitors may be doing so)?

Top of Funnel 218

Top of Funnel Marketing Scale Lead Rank 218

PandaDoc

APRIL 3, 2023

Improving morale and a sense of unity may also improve sales performance. Improve employee and customer satisfaction Training gives salespeople useful sales skills and the guidelines and information that can improve their interactions with customers, as a result leading to greater customer satisfaction.

Training 98

Training Hiring Construction Case Study 98

Sell Integrity

JANUARY 6, 2021

Money and incentives matter, but this year more than ever they’re only part of the sales retention story. While the salesperson has to have a strong belief in his or her own abilities, the manager’s belief in the person is also pivotal, because when they see potential, a promising salesperson will rise to the occasion.

Pivotal 71

Pivotal Hiring Loyalty Coaching 71

PandaDoc

DECEMBER 21, 2020

The issue is that success is tied to customer renewal rates. A SaaS business’s growth depends on its ability to acquire customers and more importantly, retain them. By maintaining high subscription renewals, SaaS companies are able to ensure financial stability from customers. How Important Are Customer Renewals?

Churn 52

Churn Lead Rank Retention Discount 52

Highspot

OCTOBER 30, 2023

Tips for Measuring Sales Performance Types of Sales Performance Metrics Challenges in Measuring Sales Performance Improve Sales Team Performance With Highspot’s Powerful Platform What Is Sales Performance? By doing so, you foster more robust connections with customers.

Lead Rank 59

Lead Rank Lead Scoring Churn Top of Funnel 59

The Brooks Group

DECEMBER 20, 2019

The company culture’s impact on market valuation reflects a substantial impact on the company’s effectiveness, profitability, and stability–and you can be sure that it will also have an impact on your sales effectiveness. A strong company culture improves recruitment and retention. Here are 5 reasons why.

Construction 52

Construction Salary Retention Hiring 52

Openview

JANUARY 14, 2019

There is no longer the high price of entry for the customer. On the sales side, reps cannot make the sale and move on. Because businesses need to renew contracts to ensure their long-term success, ongoing customer relationships are more important than ever. So someone needs to manage the account actively.

Hiring 88

Hiring Lead Rank Face-to-face How To 88

Smooth Sale

MARCH 17, 2022

The insights are essential for business growth and the precursor for successful sales. Janice is listed in the Top 50 Global Thought Leaders and Influencers on Customer Experience, 2020 and 150 Women B2B Thought Leaders You Should Follow, 2021 and LinkedIn Sales 15 Innovating Sales Influencers to Follow, 2021.

Scale 78

Scale Hiring Lead Rank Report 78

Hubspot Sales

OCTOBER 2, 2019

As a sales leader, your ability to develop and retain your sales reps is important to your company’s bottom line and future success. Employee retention in the sales field continues to be an issue. In 2018, the average sales professional tenure was reported to be 1.5 Helps predict future sales trends.

SAP 127

SAP Oracle Compensation Territories 127

CloserIQ

OCTOBER 30, 2018

Sales training lays the foundation for future revenues by increasing your team’s satisfaction, loyalty and competence, all of which improve their interaction with the customer. A satisfied customer is more likely to spend more, refer your business and generally serve as a brand ambassador for your products or services.

Training 98

Training Top of Funnel Scale Sales Enablement 98

SalesLoft

SEPTEMBER 19, 2022

What is a Sales Funnel? A sales funnel is a visual representation of the buyer’s journey and the steps potential customers take to make a purchase. . Sellers use sales funnels to understand the sales process from the buyer’s perspective. Sales Funnel vs. Sales Pipeline.

Top of Funnel 52

Top of Funnel Funnel Examples Lead Rank 52

Hubspot Sales

MARCH 21, 2019

Sales dashboards provide an overview of your key performance indicators (KPIs) and show you how your sales team is tracking towards your goals and revenue targets. How to Create a Sales Dashboard. Determine which sales metrics you'll track. Who will be using the dashboard : Sales reps, managers, VPs, or executives.

Examples 111

Examples Hiring Report Hubspot 111

LevelEleven

AUGUST 15, 2018

Whether they are selling through cold calls, supporting existing customers, or conducting research for outside companies, individual contributors at call centers are often overworked and underappreciated. Starting off strong with new employees is key to retention in the long run. Call centers have it rough. Low Employee Engagement.

Coaching 54

Coaching Face-to-face Hiring Motivation 54

Highspot

FEBRUARY 15, 2022

What Are SMART Sales Goals? SMART sales goals are objectives defined by sales managers and C-suite leadership to guide sales teams and departments. For example, you can say: We’re going to increase our core product’s revenue using a consultative sales approach. 12 Examples of Sales Goals.

Sales Goal 59

Sales Goal Examples Top of Funnel Churn 59

Hubspot Sales

JUNE 5, 2019

Rapid testing: Channel partners let you experiment with new customer bases, products, packages, promotions, and/or marketing campaigns in a low-stakes environment. Brand risk: If you partner with someone who has a poor reputation or treats customers badly, you’ll look worse by association. Second, you can sell through your partner.

Channels 101

Channels Lead Rank Hiring Lead Scoring 101

Sales and Marketing Management

JANUARY 27, 2019

Author: Brad Wilsted Note: This is part 3 in a 3-part series on the powerful role sales management plays in driving sustained revenue growth – and how companies can better leverage this critical position for improved top-line performance. Hire the right sales managers. Establish a Company Way for sales management.

Sales Management 166

Sales Management Hiring Compensation Incentives 166

PandaDoc

NOVEMBER 15, 2021

Take advantage of a number of sales competitions and incentives. However, make sure you don’t repeat the same sales contests — not only will the same people keep winning (causing everyone else to give up ultimately), but you’ll also turn the winners into natural targets. A competent manager strives to achieve this.

Hiring 52

Hiring Scale How To Incentives 52

Xactly

DECEMBER 12, 2018

Accurate quota allocation impacts your team’s ability to achieve their anticipated incentive compensation. This, in turn, affects rep satisfaction and—ultimately—the retention of your top performers. Sales leaders sometimes look to NFL cities as a guideline to create territories. Drive Revenue and Lower the Cost of Sales.

Territories 67

Territories Quota Guidelines Software 67

Chorus.ai

DECEMBER 11, 2019

Creating a kick-ass coaching culture begins with sales managers recognizing that rep training needs to be sustained far beyond the onboarding stage, Caprio said. Most frontline sales managers seem to believe that enablement and training are handled during the onboarding process,” he explained. That’s a fallacy.

Coaching 73

Coaching Hiring Scale Distribution 73