Remove B2C Remove Customer Service Remove Resources Remove Tools
article thumbnail

3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

article thumbnail

29 Tools & Resources for Today's Entrepreneur

Hubspot Sales

Time is an entrepreneur's most precious resource. That's why the entrepreneur resources and tools below are essential to running a company and keeping your sanity. Turn off that solopreneur mindset and get the support you need to manage and grow your business with this mix of free and paid resources.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Complete Guide to B2B Website Visitor Tracking (+ 10 Great Tools to Get You Started)

Nutshell

Plus, we’ll show you 10 visitor recognition tools that will boost your inbound marketing strategy. Benefits of website visitor tracking Top 10 website visitor tracking tools for B2B businesses FAQs about website visitor tracking What is website visitor tracking? Table of Contents What is website visitor tracking?

article thumbnail

How Lean Principles Apply to Digital Technology, Sales and Customer Experience

Cincom Smart Selling

Beyond using a CRM (customer resource management software) to simplify the salesperson’s job, how can the digital version of the lean concept connect to and complement selling , especially when there are so many different definitions for digital lean? How Lean Principles Apply to Customer Experience. Simplify your website.

B2C 119
article thumbnail

How to Tackle Live Chat: Behind the Curtain of Advanced Customer Service Skills

Lessonly

Combined, we’ve developed over 50 years of advanced customer service skills and built a customer service skills resume that includes: 300 active chats each per week. Average customer satisfaction scores of 4.8 The Lessonly Customer Service Philosophy. What is customer service to you?

article thumbnail

How Lean Principles Apply to Digital Technology, Sales and Customer Experience

Cincom Smart Selling

Beyond using a CRM (customer resource management software) to simplify the salesperson’s job, how can the digital version of the lean concept connect to and complement selling , especially when there are so many different definitions for digital lean? Let’s take it one step further. Simplify your website.

B2C 62
article thumbnail

Busting the myth! B2B social media marketing isn’t effective

Salesmate

Despite social media being the most preferred marketing tool with 83% of the marketers using it, many still believe in the myth and don’t implement social media strategy in their marketing process. Social media is an effective marketing tool for B2B businesses to increase and maintain traffic on their site. Brittany Hardy .