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9 Can’t-Miss Customer Service Conferences in 2019

Lessonly

Instead of just reading the next best-selling book or checking out another “latest trends” report, customer service conferences provide an unparalleled opportunity to learn exclusive and valuable knowledge. Speakers: Each event will feature a variety of speakers from keynotes to customer panels. Smart Customer Service.

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65+ Statistics About Artificial Intelligence

Zoominfo

61% of business executives with an innovation strategy say they are using AI to identify opportunities in data that would otherwise be missed ( source ). In the banking sector, Juniper forecasts the success rate of bot interactions to reach over 90% in 2022 ( source ). AI in Customer Service. AI Priorities and Plans.

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How Customer Support and Sales Can Assist Marketing Initiatives

LeadFuze

SaaS Case Study: How Customer Support anbd SalesCan Assist Sales Initiatives. If you want your brand to stand out, it’s important that the customer journey from acquisition to retention be seamless. Customer support and sales teams need to be trained and in sync with the sales team. Who have more than 10 employees.

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What is Data Normalization & Why Should You Care?

Zoominfo

Not only is this inefficient, but it also leaves plenty of opportunities for human error in a number of critical fields. Even better, 15% say the opportunities have increased by 30% or more ( source ). Similarly, almost half of CRM users have said customer satisfaction was significantly impacted by their CRM ( source ).

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65+ Mind-Blowing Artificial Intelligence Statistics

Zoominfo

61% of business executives with an innovation strategy say they are using AI to identify opportunities in data that would otherwise be missed ( source ). In the banking sector, Juniper forecasts the success rate of bot interactions to reach over 90% in 2022 ( source ). AI in Customer Service. AI Priorities and Plans.

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Protect Your Company Wisely: Use These 3 Tactics

Smooth Sale

You study how to improve a burgeoning marketing strategy one day, and the next, you’ve got to be knee-deep in technology. The moment a misunderstanding arises, take the opportunity to correct it immediately and further train employees. Guard all banking information as if your business depends upon it because it does.

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65+ Statistics About Artificial Intelligence

Zoominfo

61% of business executives with an innovation strategy say they are using AI to identify opportunities in data that would otherwise be missed ( source ). In the banking sector, Juniper forecasts the success rate of bot interactions to reach over 90% in 2022 ( source ). However, 38% say AI will soon improve customer service ( source ).

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