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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate.

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22 of the Best Custom GPTs for Sales Enablement

Allego

Sales enablement managers are involved in new hire onboarding , sales training , sales content management , and implementing cutting-edge tools and software. Whether it’s creating compelling sales training materials, streamlining scheduling, or implementing new software, these GPTs can help transform how sales enablement managers work.

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Insurance Agent Onboarding Software: Reduce Turnover & Ramp-Up Time

BrainShark

However, the goal of onboarding is to train new agents effectively, so they start talking to clients, opening deals, and generating revenue as fast as possible. Capability #2: Deliver interactive trainings to in-house (captive) and independent agents in an easy to use platform.

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B2B Sales Training Techniques and Best Practices

Highspot

This makes B2B sales training more important than ever. A well-designed program, paired with a robust training software , will empower your sales reps with the knowledge they need to deliver value and close more deals. What Is B2B Sales Training? What is B2B Sales Training? The decision cycle is often longer.

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Sales Enablement In a Remote Work Reality

Sales and Marketing Management

Some companies are creating work-from-home policies from scratch. With internal meetings (training bootcamps, sales kick-offs, role play sessions, etc.), whether that content is video-based company updates, product messaging for the sales team, sales training materials, etc. to drive and track readiness.

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What is sales enablement? A top guide to how to do it, best practices, and examples for 2024

PandaDoc

It’s a different process to sales operations (which helps support the day-to-day functioning of sales) and encompasses much more than sales training. PandaDoc’s sales enablement software is equipped with all the features you need. They’ll be in charge of looking after your customer relationship management software (CRM).

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5 Remote Training Best Practices You Can Use Today

Showpad

Not only are the techniques that sellers deploy different today, but remote training requires a unique set of best practices as well. Sales training is just one of the many organizational functions that can be enhanced through the use of technology. Launch your remote training journey with a professional sales enablement platform.