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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. With most software, you’ll have to pull up each reps’ progress and scores individually. . Articulate.

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22 of the Best Custom GPTs for Sales Enablement

Allego

Sales enablement managers are involved in new hire onboarding , sales training , sales content management , and implementing cutting-edge tools and software. Whether it’s creating compelling sales training materials, streamlining scheduling, or implementing new software, these GPTs can help transform how sales enablement managers work.

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Beyond Borders: Transforming Sales Strategies in a Post-Brexit UK

Allego

Analysis released just last year by the University of Sussex’s UK Trade Policy Observatory (UKTPO), reveals that UK businesses are struggling with increased costs, labor and skill issues, and supply shortages and issues following the UK’s departure from the EU.

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Harness the Power of Conversation Intelligence for Unprecedented Sales Success

Highspot

In this guide, discover how sales coaching software with conversation intelligence becomes a real-time mentor for your sales team. Call Tracking Software Versus Conversation Intelligence Platforms: What’s the Difference? Conversation intelligence is like having a smart coach for your sales reps.

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LMS vs. Sales Enablement Platform vs. Sales Productivity Platform: What’s the Difference?

Mindtickle

Sales enablement platform A sales enablement platform is a software application that helps sales teams prepare for sales interactions. These platforms typically include features such as training, role-playing simulations, assessments, and coaching tools. One-time training and opportunistic, deal-focused coaching isn’t enough.

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Give Your Sales People What They Need!

Partners in Excellence

For example, we may put in place policies, procedures or other things that make it more difficult for sales people to get things done. Organizations tend to brag about the software tools they have in place, and somehow the mentality is, “more is better.” One of the things our people need the most is coaching.

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Coaching Salespeople into Sales Champions: 3 Times To Step In (& How)

Sales Hacker

Sales coaching typically looks one of two ways… Micromanaging the rep’s every step. But coaching salespeople into sales champions doesn’t happen in the extremes. And lucky for you, too much and never aren’t your only options when it comes to sales coaching. And this is a lot like coaching our teams. When we see….