Highspot

JULY 20, 2023

Managers juggle many duties, from taking care of current business to training new sales reps. At the same time, account executives must keep up with new product features and customer needs, manage their deals, and meet their sales goals. Conversation intelligence is like having a smart coach for your sales reps.

Conversion 52

Conversion Hiring Software Software 52

SugarCRM

NOVEMBER 28, 2023

Read on to see some of our key findings from 800+ sales, marketing, service, and IT leaders around the world. A well-implemented CRM system allows businesses to streamline communication, track customer engagement, and anticipate needs, fostering a more meaningful and lasting connection.

Trends 26

Trends CRM Software Software 26

Emissary

JANUARY 26, 2022

According to Accenture research, 80% of insurance executives surveyed acknowledge their business and technology strategies are becoming inseparable. When targeting this market to expand IT infrastructure deals, build your land and expand sales strategy on existing credibility and insider intelligence.

Insurance 52

Insurance Insurance Webinar Metrics Strategy 52

Highspot

JULY 6, 2023

In this guide, we’ll explore the key sales skills that will equip your reps with confidence and boost sales. With proven sales training strategies and ongoing coaching and enablement, reps will be ready to tackle the art of selling. Why are Sales Skills Important?

Face-to-face 52

Face-to-face Negotiation Sales Methodology ROI 52

Highspot

JANUARY 19, 2022

Sales training programs are often like that — but they don’t have to be. When done right, they can improve your team’s performance and help you move closer to your sales goals. Why sales training is important. The different types of sales training programs. The 15 best sales training programs.

Training 92

Training Lead Rank Hiring Course 92

SugarCRM

MARCH 3, 2022

During uncertainty, it’s important to double down on the areas you can control and ensure your customer service and experience are as refined as possible. Many industries have seen their growth curtailed, and with that, customer retention becomes critical to survival. Notably, this number is up from 53% in last year’s survey.

Churn 26

Churn Data Customer Face-to-face 26

DocSend

DECEMBER 12, 2019

Try making annual plans the default and tracking renewal and customer lifetime value (CLV) by plan. If your sales and customer success teams aren’t actively incentivizing annual plans over monthly plans, it’s time for them to start. Collect feedback from churned customers. Align sales and customer success.

Churn 52

Churn Lead Rank Report Collateral 52

The ROI Guy

AUGUST 19, 2014

Are your sales and channel reps struggling to effectively communicate the unique value of your solutions to prospects? The Value Gap – an inability for sales reps to effectively communicate value – is the top issue for B2B solution providers and indicated as such by a whopping 71% of execs in a recent SiriusDecisions survey.

Benefit 81

Benefit Scale Telecommunications Lead Rank 81

SugarCRM

JUNE 30, 2021

In 2020, like so many others, we pivoted our annual customer event series, SugarConnected, to a digital format. Our CRM and Sales Impact Report , which surveyed 1,000 sales professionals worldwide using traditional CRMs, revealed some concerning findings.

CRM 29

CRM Lead Rank SugarCRM Conference 29

DocSend

APRIL 26, 2019

That said, ProfitWell’s churn study is a clear indication that you should at least test making annual plans the default and tracking renewal and customer lifetime value (CLV) by plan. If your sales and customer success teams aren’t actively incentivizing annual plans over monthly plans, it’s time for them to start.

Churn 49

Churn Customer Lead Rank Collateral 49

DocSend

APRIL 26, 2019

That said, ProfitWell’s churn study is a clear indication that you should at least test making annual plans the default and tracking renewal and customer lifetime value (CLV) by plan. If your sales and customer success teams aren’t actively incentivizing annual plans over monthly plans, it’s time for them to start.

Churn 40

Churn Customer Lead Rank Collateral 40

The ROI Guy

FEBRUARY 2, 2011

Over the past 18 months, the survey results indicate that CFOs have assumed significant additional responsibilities for several key groups, including: information technology (43%), human resources (39%), production (38%), customer service (37%), and even marketing / sales (33%).

Buying Cycle 45

Buying Cycle ROI Journal Case Study 45

SalesHandy

JULY 12, 2021

A survey by HubSpot revealed that consumers expect answers within 10 minutes from customer support. Live chat software helps organizations communicate with their customers and provide them with immediate query resolution. Customizability – Every organization is unique in the way they deal with customers.

Software 98

Software Software Enterprise Enterprise 98

Lessonly

SEPTEMBER 8, 2020

Alright—raise your hand if you think there’s value in developing a sales enablement strategy at your start-up? Okay, now raise your hand if you think it’s vital to have a customer service enablement strategy, too? . It takes 12 positive customer experiences to make up for one negative experience, according to Qualtrics.

Customer Service 26

Customer Service Customer Lead Rank Lead Scoring 26

Vengreso

JULY 10, 2023

Unlocking the power of sales might seem like a Herculean task, but with the right approach, it can become an achievable goal. Sales goes beyond merely selling products or services; it involves comprehending the desires of your customers and providing tailored solutions that meet their individual needs. What is Sales?

Hiring 40

Hiring Lead Rank Ideal Customer Profile Forecasting 40

LinkedFusion

SEPTEMBER 1, 2023

By reading further, you’ll uncover various strategies to harmonize your sales and marketing endeavors with the precise needs of your customers. Customer personas are imaginary or mostly imaginary characters created to represent and evoke a specific kind of customer. What Is a Buyer Persona?

Buyer Persona 52

Buyer Persona Buyer Demographics How To 52

Salesmate

MARCH 17, 2020

You also have a reliable team of sales professionals. You are gearing up to launch your product’s sales process. You realize that your sales process and other operations can improve tenfold. You realize that your sales process and other operations can improve tenfold. As B2B sales have multiple stakeholders and steps.

Sales Process 125

Sales Process Top of Funnel Buyer Persona Lead Rank 125

PandaDoc

SEPTEMBER 19, 2023

Let’s say you’re the head of sales in a small company that recently launched a product. Your task as a sales manager is to market it. Your product is of service to the widest range of potential customers. And there is also an opposite approach to focusing on horizontal sales and marketing. So, off we go!

Paid Content 52

Paid Content Marketing Outsourcing Services Lead Rank 52

Apptivo

JULY 26, 2022

When a marketer gets a good understanding of the customer profile, they are likely to create ads that are suited to that segment of audience. This will expedite the sales growth that results in long term profitability of the company. With customer profiling, you can have prompt communication with the target audience.

Ideal Customer Profile 52

Ideal Customer Profile CRM Benefit Customer 52

Crunchbase

MAY 20, 2022

Is your sales team performing at its best? Personnel, expertise and cohesion are vital aspects of creating a top sales team that successfully converts leads into paying customers. One of the most impactful ways you can invest in your team is through sales enablement. What is sales enablement? Sales readiness.

Sales Enablement 52

Sales Enablement ROI How To Distribution 52

PandaDoc

APRIL 12, 2023

Whether you’re selling a physical product or a service, you need to find the best ways to reach your target audience. The right sales channels can help you do this. But what are sales channels, we hear you ask? Managing various sales channels and the products or services you sell through each is something PandaDoc can help with.

Paid Content 52

Paid Content Channels Lead Rank Social Media 52

Mindtickle

APRIL 26, 2020

We gave up commuting, dress shirts, dropping by unannounced to ask our sales friends how the quarter was going, and worrying about expo hall logistics. Making the sensible pivot to a single cost-efficient platform like MindTickle for communication and updates. COVID-19 also had an unexpected, positive side effect.

Face-to-face 76

Face-to-face Pivotal Survey Video 76

Mindtickle

APRIL 26, 2020

We gave up commuting, dress shirts, dropping by unannounced to ask our sales friends how the quarter was going, and worrying about expo hall logistics. Making the sensible pivot to a single cost-efficient platform like Mindtickle for communication and updates. COVID-19 also had an unexpected, positive side effect.

Face-to-face 52

Face-to-face Pivotal Survey Video 52