No More Cold Calling

APRIL 26, 2021

If you have a big-deal prospect or client, you’d better jump on a plane, catch a train, or take a road trip as soon as possible. I wrote that in 2013, back when virtual sales meetings weren’t the only option. The Problem with Virtual Sales Meetings. They say virtual sales meetings are just not the same, and that’s the truth.

Sales Meeting 287

Sales Meeting Meeting Referrals Face-to-face 287

SalesProInsider

JUNE 9, 2022

Meet the Achiever Buying Tribe: How soon? And an introduction to this Achiever Tribe is the focus for this installment of the series: Convert Consistently with Customs and Connections. Let’s meet the Achiever! Financial Advisor sales training doesn’t have to focus on pushy tactics or high-pressure pitches.

Meeting 133

Meeting Customer Buyer Referrals 133

MTD Sales Training

APRIL 19, 2020

In its third edition of ‘the State of Sales’ report in 2020, SalesForce reported that “Sales reps have increased their time connecting virtually with customers at a rate 3x greater than connecting in person.”. So, what would be the best practices to adhere to when meeting up with a client virtually? Virtual Meeting Don’ts.

Meeting 156

Meeting Face-to-face How To Call-back 156

MTD Sales Training

FEBRUARY 12, 2018

He once said to me, “Sean, what do you do after a sales meeting that ensures the next one will be even better?”. But it got me thinking about what would be the best way to learn from the meeting experience and determine how I could improve next time. Ask yourself questions like these: How did the meeting start?

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Sales Meeting Meeting Decision Maker Buyer 277

Sales and Marketing Management

JULY 26, 2020

There is no one-size-fits-all model to selecting and training the top sales leader, so a holistic onboarding program needs to rely not only on training and sales tactics, but also on leadership and coaching. Training practices should start from the top-down, with leaders directing the selling methodology. Leaders, Take Part!

Hiring 234

Hiring Training Lead Rank Health Care 234

SalesProInsider

JULY 6, 2022

That’s why this series Convert Consistently with Customs and Connections is so important to you. This is the fourth, and final, Tribal Type to introduce in this series with the information to help you quickly identify and then adapt to the customs necessary for that person as they make a buying decision for a service or a product.

Meeting 125

Meeting Customer Follow-up Conversion 125

Partners in Excellence

SEPTEMBER 27, 2022

What we do, why we do it, who it’s for… The reality is few training programs address these things well, focusing instead on how we do these things. We just do what we have always done, moving unconsciously through our and our customer’s days. Today’s topic is on Meeting Planning. What is a meeting?

Meeting 107

Meeting Call-back Face-to-face Maximizer 107

SalesProInsider

JUNE 21, 2022

And they are the focus for this installment of the series: Convert Consistently with Customs and Connections. Tribal Types ® is our communication model to quickly identify the customs and needs of people. Financial Advisor sales training doesn’t have to focus on pushy tactics or high-pressure pitches.

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Meeting Customer Lead Rank Conversion 110

SalesProInsider

JUNE 29, 2022

The Reflector Tribe is the focus for this installment in the series: Convert Consistently with Customs and Connections. It’s a communication tool that helps us identify and adapt to the customs necessary for people to get what they need, when they need it, and how they need it to make competent decisions to work together. Stay tuned.

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Meeting Customer Lead Rank Analysis 114

MTD Sales Training

FEBRUARY 18, 2019

Having achieved the goal of setting a sales meeting with a customer or prospect, what would be the best way to ensure, as much as possible, its success? Follow these five ideas in order to make sure you are fully prepared and confident when approaching the meeting: 1) Have a clear purpose. It has to be specific and achievable.

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Sales Meeting Meeting Cancellation Travel 224

Sales Hacker

DECEMBER 20, 2021

As a result, much of the evaluation, investment, and rollout of virtual training technology in 2020 was rushed, limited in scope, and poorly planned. It’s still “sink or swim” in the age of customer experiences. And for 90% of customers, businesses are failing at onboarding. How to maximize customer training investment.

Maximizer 94

Maximizer Training Customer How To 94

MTD Sales Training

APRIL 12, 2020

You’re conducting an online sales presentation to a prospective new customer…. Just how can you increase their engagement and keep them interested – and how can virtual meetings and virtual presentations achieve this? A lack of understanding about the features and functions of the meeting tool being used. The Message.

Meeting 220

Meeting How To Webinar Metrics Google 220

Janek Performance Group

MARCH 8, 2024

Sales training is one of the most significant investments an organization can make in their sales team. In fact, research cited by taskdrive.com shows sales training has an average return on investment of 353 percent. In 2023, on average, Janek clients realized a 1188 percent return on their training investment.

Training 62

Training Face-to-face Education Negotiation 62

Highspot

MAY 20, 2021

With organizations spending $2,020 per rep a year on training, it’s unsurprising that 95% of sales leaders reported that sales training is the most important form of enablement for their teams, according to CSO Insights. ” Highspot changed that, improving the company’s speed of training delivery by 30%.

Coaching 97

Coaching Training Customer Face-to-face 97

SBI Growth

JANUARY 22, 2014

Why do you need customized sales training program? A customized sales training program will do both of these. The importance of a customized approach is paramount to the effectiveness of your organization. The importance of a customized approach is paramount to the effectiveness of your organization.

Training 281

Training Customer Hiring Education 281

SBI Growth

MARCH 2, 2013

Effective mantras can span sales opportunities and resonate with the customers’ buying criteria. Connecting with customer priorities is what will make win themes the most successful. Aligning win themes to customer priorities sounds easy enough. Consider it your crystal ball into customer priorities. But don’t be fooled.

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Meeting Customer Scale Collateral 316

Sales and Marketing Management

DECEMBER 1, 2020

businesses spend $15 billion a year training their sales employees. The truth is that poor performance from sales reps can be linked directly to the training their sales managers have received. Answering yes to any of the following questions suggests that you need to step up the training of sales managers at your company.

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Training Hiring How To Coaching 326

The Pipeline

OCTOBER 24, 2019

If you approach sales with the right attitude and outlook, you can help customers, make money, and get a free education. As a bonus, your prospects/customers will help you sell your next deal without them even knowing or caring. That will involve letting your prospects train you. Train The Prospect. Syncopated Listening.

Prospecting 205

Prospecting Training SME ROI 205

Allego

JUNE 14, 2022

Hybrid work has disrupted traditional training and the financial services industry—with its emphasis on personal relationships—faced unique issues. Allego customer Voya Financial began using the platform in new ways during the pandemic to help them overcome these challenges. Allego: What is onboarding and training like at Voya?

Training 62

Training Hiring Customer Distribution 62

MTD Sales Training

FEBRUARY 3, 2020

Someone who has never heard of you, or an existing customer who knows you, your products and your reputation? Many times, we meet salespeople who are struggling to meet their targets and are trying desperately to gain more sales, sometimes through cold-calling. who would your loyal customers rather do business with?

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Customer How To Call-back Cold Calling 246

Partners in Excellence

FEBRUARY 28, 2024

The commonality between the two of us is the obsession around helping customers solve complex problems and create great value. My obsession to provide Customer Value Written by Christian Maure r Dave, thank you very much for picking up the challenge. I wanted to be where “the rubber meets the road”.

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Lead Rank Lead Scoring Ideal Customer Profile Customer 102

Highspot

MARCH 26, 2024

Whether you’re launching a new product, implementing new sales strategies, or upskilling your team, sales training and coaching will always be of utmost importance. However, traditional coaching and training methods tend to fall flat because they take a one-size fits all approach that doesn’t fit the needs of each individual rep.

Sales Coaching 52

Sales Coaching Coaching Training Exercises 52

Hubspot Sales

OCTOBER 4, 2023

In sales, where every conversation counts and every opportunity demands precision, your team needs more than just the ordinary training programs. Without sales training software, it would be very difficult to ensure reps are applying best practices, staying up-to-date with the products and services they’re selling, and closing deals.

Software 74

Software Software Training Hiring 74

Zoominfo

JULY 12, 2022

And to create a pipeline, you have to book meetings — which is no small feat. According to RAIN Group Sales Training , it takes an average of eight touches to get an initial meeting with a new prospect. And the longer it takes to get a meeting on the books, the more likely you are to lose the opportunity altogether.

Meeting 100

Meeting Demand Generation Targets Demand Generation Microsoft 100

Allego

FEBRUARY 18, 2021

As an expert in world-class training experiences, high-performance teams, and organizational excellence, Berges aims to drive growth in every sense of the word. Redesigning onboarding and training to better suit a largely digital workforce. 2 Focus On Meeting Client Needs, Not Your Company’s.

Meeting 71

Meeting Strategy Customer Hiring 71

BrainShark

MARCH 29, 2022

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate. Brainshark.

Customer Service 62

Customer Service Ideal Customer Profile Software Software 62

Highspot

JANUARY 4, 2024

Achieving revenue targets can be tricky, and it’s tempting to overlook training. A sales training strategy is your blueprint to equip sales teams with the necessary skills and knowledge to excel. It addresses all of sales, from product knowledge to customer relationship building.

Webinar Metrics 52

Webinar Metrics Training Strategy Ideal Customer Profile 52

Miller Heiman Group

MAY 19, 2020

Customer service teams are supposed to solve problems, not create new ones. In other words, it’s not often that service reps make a positive emotional connection with their customers. Instead, they frequently engage in behaviors like these that damage customer relationships: Using scripted or canned responses.

Promotion 98

Promotion Training Customer Face-to-face 98

PandaDoc

APRIL 3, 2023

Training your team requires providing them with more than a manual and a few workshops before sending them out into the field. In fact, if that’s your current sales training program, all of that hard work and education could be forgotten by your team in just a few months. Start a free trial 3.

Training 98

Training Hiring Construction Case Study 98

Highspot

JANUARY 9, 2024

This makes B2B sales training more important than ever. A well-designed program, paired with a robust training software , will empower your sales reps with the knowledge they need to deliver value and close more deals. What Is B2B Sales Training? What is B2B Sales Training? The decision cycle is often longer.

B2B 52

B2B Training Top of Funnel B2C 52

Janek Performance Group

DECEMBER 29, 2021

From these conversations, our ongoing research, and studying the marketplace, we’ve seen the emergence of training trends that we implemented in 2021 and expect will grow in 2022. Here are the top sales training trends to watch in the coming year: Delivery Methods. In addition, training materials needed to adjust.

Trends 118

Trends Training Retention Face-to-face 118

Distribution Pricing Journal

OCTOBER 9, 2023

As one of our readers wrote: “As a pricing director, understanding the business and grappling with the sales rep and customer-facing issues related to pricing is a significant portion of your role. Customer preferences can vary widely in each branch location. You also can insight into the local competitive landscape.

Meeting 52

Meeting Face-to-face Distribution Ideal Customer Profile 52

Allego

DECEMBER 13, 2022

In this episode, ResMed’s Senior Learning Strategist Emily Mason discusses the beauty of being a disruptor, the value of “throwing weird things out in the marketplace,” and how to make sales training hyper-personalized. Emily Mason is a senior learning strategist specializing in sales training at ResMed. When would you meet them?

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Training Pharmaceuticals Face-to-face Google 117