Lessonly

JANUARY 11, 2021

But, we’d be remiss to keep rolling full steam ahead without taking a moment to look back and reflect on some of our favorite content from 2020. . We kicked content creation into high-gear last year to offer customer service, sales, and training leaders with resources that range from podcasts and ebooks, to coloring pages and certifications.

eBook 48

eBook Pivotal Webinar Metrics Customer Service 48

Crunchbase

MAY 14, 2020

Update: June 26, 2020. This blog post was originally “The 25 Sales Leaders You should Get to Know in 2020.” We realize, after speaking with several sales leaders, that this methodology excluded some of the most impactful sales leaders, especially those from underrepresented backgrounds. LinkedIn , Twitter.

Top of Funnel 101

Top of Funnel Hiring Twitter Lead Rank 101

Zoominfo

DECEMBER 21, 2020

Conversely, far fewer acquisitions occurred in 2020 than in the four prior years, according to statistics and analysis from Thomson Financial and the Institute for Mergers, Acquisitions and Alliances. The dip — a 29% drop from 2019 to 2020 — stems from the pandemic and damaged economy. In August 2020, an innovation group in the U.S.

Lead Rank 130

Lead Rank Company Apparel Lead Scoring 130

Sales and Marketing Management

OCTOBER 26, 2020

One major telecommunications provider in Scandinavia, for example, has migrated B2B sales to virtual channels, using marketing automation to create leads and installing an online self-service portal. Moreover, customer buying preferences vary widely, so a one-size-fits-all approach will not work.

Lead Rank 339

Lead Rank Quota Face-to-face Hiring 339

Allego

AUGUST 5, 2021

Allego provides an all-in-one sales enablement platform that ensures sellers have the skills, knowledge, and content they need to optimize team success in a virtual world. . “We The first six months of 2021 demonstrate our continued dedication to serving the sales learning and enablement community. Learn More.

Hiring 83

Hiring Customer Sales Enablement Lead Rank 83

Allego

FEBRUARY 4, 2020

We’re proud to announce that Allego has been nominated for a 2020 People’s Choice Stevie Award for Favorite Customer Service. The Stevie Awards for Sales & Customer Service are open to organizations worldwide and recognize the achievements of sales, customer service, and call center professionals.

Customer Service 23

Customer Service Lead Rank Lead Scoring Customer 23

Close.io

FEBRUARY 20, 2020

Having sales battle cards enables reps to respond quickly and convincingly to the questions that their prospects ask. They are an essential part of your sales enablement strategy. Why you need sales battle cards to survive the 2020’s. Target customers : Who are your main buyer personas?

Competition 95

Competition Comparison Sales Enablement Case Study 95

Chorus.ai

MARCH 17, 2020

Our Native Zoom Integration to create a seamless recording experience while ensuring legal compliance Coaching Initiatives to tie ROI to Sales Enablement efforts Provided our customers with actionable benchmarks on call and deal best practices through the State of Conversation Intelligence 2020.

Engineering 62

Engineering Scale Licensing Sales Qualified Lead 62

Hubspot Sales

NOVEMBER 2, 2020

Recently, HubSpot spoke with Annelies Husmann , Head of Enterprise Sales at Gong – a revenue intelligence platform that provides sales teams insights from their customer-facing conversations. billion , and tripled its revenue in the first half of 2020, all while navigating the uncertainty brought on by the pandemic.

Analytics 135

Analytics Enterprise Enterprise Pivotal 135

SBI

FEBRUARY 4, 2020

We’re proud to announce that Allego has been nominated for a 2020 People’s Choice Stevie Award for Favorite Customer Service. You can vote as many times as you’d like between now and February 14, 2020. Go to [link] and enter Short Code J727X. Thanks for voting! Amand is the CMO of Allego.

ROI 117

ROI B2C Consumer Buying Cycle 117

Highspot

JANUARY 19, 2022

(And notably, when the median salesperson fails to reach the goal, at least 50% of the sales team doesn’t either.). The courses cover topics ranging from sales to marketing, customer service, and coaching. Expand Value : How to protect and strengthen your customer relationships against your competitors.

Training 92

Training Lead Rank Hiring Course 92

Allego

JANUARY 18, 2021

Read on to see a snapshot of our successes in 2020. Technological Innovation in Sales Training & Enablement. Allego has always been committed to improving sales training experiences and results through technology—that’s our bread and butter. 2020 BISA Technology Innovation Award.

Lead Rank 77

Lead Rank Lead Scoring Enterprise Enterprise 77

The Digital Sales Institute

JANUARY 6, 2021

Sales insights data. Top sales insights for the years ahead. 2020 will go down in history as the year that drastically changed the way all of us, business and consumers buy. AI and other sales enabling technologies will allow the salespeople to focus their time on the customers who expect it and want it.

Lead Rank 66

Lead Rank Negotiation Face-to-face Buyer 66

Artesian Solutions

JUNE 28, 2018

B2B buyers today want a hyper-personalised customer experience. This means they want sellers to listen more, uncover more, be authentic, match up to their exacting customer service standards, empathise with their pain, provoke them into new ways of thinking, and most importantly communicate knowledge, understanding and value.

Customer 45

Customer B2C Report Buyer 45

Chorus.ai

APRIL 20, 2021

There’s a human element to bringing new sales professionals into your revenue organization. Overworked employees, key time being lost, customer service standards slipping —these all suggest that now is the time to add to your ranks. Does Our Team Need Help? The Daily Briefing Executive Summary. Get the Report.

Hiring 62

Hiring Top of Funnel Lead Rank Churn 62

Lessonly

SEPTEMBER 8, 2020

Alright—raise your hand if you think there’s value in developing a sales enablement strategy at your start-up? Okay, now raise your hand if you think it’s vital to have a customer service enablement strategy, too? . Offering excellent customer service ranked as the #1 factor. How can I be so sure?

Customer Service 26

Customer Service Customer Lead Rank Lead Scoring 26

Crunchbase

OCTOBER 26, 2020

According to the Annual State of Sales by Salesforce , 57 percent of sales reps said they expected to miss their quota in 2018. Our research has found that now around 84 percent of sales professionals missed their quota in 2020. So, how do teams adjust to the digitally transforming sales landscape?

Pivotal 105

Pivotal Strategy Face-to-face Consumer 105

Sales Hacker

MARCH 5, 2019

She also mentors aspiring future sales leaders providing them with excellent advice and support.”. Misha’s sales enablement workshops are spectacular and one of their kind. She has also helped accelerate other people’s careers into Sales Enablement.”. Jackie is beloved by her customers and colleagues.

Hiring 108

Hiring Ideal Customer Profile Scale Lead Rank 108

Sales Hacker

DECEMBER 8, 2017

. • Coffee shop meetings are the best neutral ground to meet – You and the customer are equal. By 2020, 70% of sales teams will be using analytics to understand their customers. Companies who are able to target potential customers with the right messages at the right time will win. The atmosphere is relaxed.

Trends 96

Trends Outsourcing Services Top of Funnel Account Based Marketing 96

Pipeliner

SEPTEMBER 29, 2020

The ongoing pandemic has significantly impacted how businesses operate before 2020, compelling employees to work from home by embracing virtual channels. A couple of sectors were all set to adopt the remote work culture, but then there are a few niches such as sales where remote work came with its own set of challenges!

Strategy 98

Strategy Top of Funnel Face-to-face Hiring 98

Sales Hacker

OCTOBER 7, 2021

Prior to joining Primary in early 2020, Cassie spent 15 years as a tech operator. Most recently, she held a variety of executive roles at Sailthru from 2013-2020, ultimately becoming the company’s Chief Revenue Officer. What is one a-ha moment you’ve had in your sales career? That sales is truly all about problem solving.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130

Mindtickle

APRIL 26, 2020

Implementing a tiger team, sponsored by me and led by product marketing and enablement has allowed us to draft campaigns and roll-out across pre-sales and sales initially, then to customer services and now the entire company.

Face-to-face 76

Face-to-face Pivotal Survey Video 76

Mindtickle

APRIL 26, 2020

Implementing a tiger team, sponsored by me and led by product marketing and enablement has allowed us to draft campaigns and roll-out across pre-sales and sales initially, then to customer services and now the entire company.

Face-to-face 52

Face-to-face Pivotal Survey Video 52