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The Great Customer Resignation & How to Reduce Customer Churn with Craig Charlton, #211

Vengreso

The past three years have seen radical shifts in the B2B sales landscape. From sales organizations having to go from in-person selling to virtual selling, to shifting how prospecting is done by leveraging online tools – there has been a lot to navigate. Subscribe to Modern Selling on the app of your choice!

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Latency and the Case for Conversational B2B Software

SugarCRM

The simplest example is talking to a tools like Amazon’s Echo/Alexa. Now, when we think about building conversational front ends into B2B applications – a lot of these latency and performance considerations are actually diminished? But with B2B operations, we typically know about 80% of the actions, use cases etc.

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SugarCRM’s 2024 Customer Breakthrough Awards Winners

SugarCRM

The Customer of the Year award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impact using the platform and engaging with the Sugar ecosystem and SugarClub in the journey to reduce manual processes and make the hard things easier for their business and their customers.

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Tips for Personalizing the B2B Customer Experience

SugarCRM

Whether you’re selling B2B or B2C, ultimately, you’re selling to a person and today’s buyers expect a personalized experience. How to Make the B2B Customer Experience Memorable. However, the final piece to any B2B buyer’s journey is to develop a relationship before signing the papers. Connect the Customer to the Brand.

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Is Your B2B Lead Generation Firing on All Cylinders?

SugarCRM

The process really begins, though, with choosing the right lead generation software for tackling the rapid change and disruption of the present day. SugarCRM embarked on a key innovation in marketing automation by first implementing the time-aware CX platform. Lead Generation and the High-Definition Customer Experience (HD-CX).

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The Value of Analytics Integrated With CRM: 5 Reasons You Need It

SugarCRM

That’s how your sales and customer relationship management work when you don’t have the right tools. Here are five reasons you want CRM analytical capability in your customer relationship manager software. That’s because there’s some overlap between financial and insurance B2B clients that can be leveraged.

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CIENCE Earns HubSpot Advanced Implementation Certified (AIC) Partner Status

Cience

Their technology stack consists of marketing, sales, customer support platforms, complete with robust integrations from over 500 software tools, and continued learning through HubSpot Academy, and are a perfect fit for growing new business. The Advanced Implementation Certification (AIC).

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