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The Great Customer Resignation & How to Reduce Customer Churn with Craig Charlton, #211

Vengreso

The past three years have seen radical shifts in the B2B sales landscape. From sales organizations having to go from in-person selling to virtual selling, to shifting how prospecting is done by leveraging online tools – there has been a lot to navigate. Subscribe to Modern Selling on the app of your choice!

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How Large Language Models and Generative AI Are Transforming Sales Activities

SugarCRM

Large Language Models (LLMs) have gained the attention of B2B operators over the past two years. However, B2B enterprises still wonder which model is the best for their sales scenario and which they should look into deploying. ” – Zac Sprackett, Chief Technology Officer, SugarCRM 4. The barrier to entry is low.

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3 Ways to Increase Revenues with CRM

Score More Sales

Many CRM tools are set up in a complicated way so a rep spends too much time learning them and then using them. A tool is nothing but a tool without a process. Instead of trying to fit a square peg into a round hole, you can find tools that help you customize what you do and even add better process in some cases.

CRM 291
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CRM Experts Talk SugarCon13 and More

Score More Sales

Now add in social tools – does it all work together? Did you attend SugarCon13 – the largest SugarCRM gathering to date? Paul Foucher of SugarCRM. I’ll have a post next week on this, but for now we discussed some features that SugarCRM has announced in their Sugar7 product which will offer better mobile use.

CRM 179
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SugarCRM’s 2024 Customer Breakthrough Awards Winners

SugarCRM

The Customer of the Year award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impact using the platform and engaging with the Sugar ecosystem and SugarClub in the journey to reduce manual processes and make the hard things easier for their business and their customers.

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Tips for Personalizing the B2B Customer Experience

SugarCRM

Whether you’re selling B2B or B2C, ultimately, you’re selling to a person and today’s buyers expect a personalized experience. How to Make the B2B Customer Experience Memorable. However, the final piece to any B2B buyer’s journey is to develop a relationship before signing the papers. Connect the Customer to the Brand.

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Defining Your Target Customers Through a B2B Buyer Persona

SugarCRM

For B2B marketers, that might mean the industry, company size, or annual revenue. With this information, marketers are able to build a B2B buyer persona and develop appropriate marketing techniques that hyper-target prospects. Number of technical tools used daily. more important than other priorities for leading marketers.