Hubspot Sales

OCTOBER 29, 2017

Whether you and your team need some bite-sized instruction, a full course correction or just a bit of motivation, there’s a wide variety of YouTube sales training channels that can help you. You'll find a short description of each channel as well as a few examples of especially informative or entertaining videos from each.

Channels 112

Channels Video Training Hiring 112

Sales Evangelist

JUNE 16, 2020

How To Generate Interest In Lost Opportunities Every so often, a prior interest doesn’t end with a good close. Sometimes, there are lost opportunities. As a salesperson, how do you generate interest in lost opportunities? At that point, you label the deal as a lost opportunity and end it. How did you do it?

Opportunity 52

Opportunity Cancellation How To Scale 52

Miller Heiman Group

APRIL 14, 2020

This means that, for most consumers, the retail experience may start anywhere: on a website or during a phone call, in an email or on a live chat with customer service. How the customer perceives their relationship with your company is the summation of every defining moment they experience across all touchpoints and channels.

Retail 124

Retail Consumer Lead Rank Lead Scoring 124

Sales and Marketing Management

AUGUST 31, 2017

Vision usually follows a ‘spark’, a flash of inspiration, frustration or a gleam of an opportunity. First it provides direction for you, your team and anyone keen to work with you, and then it steers you toward the opportunities that will help grow your business. This includes everyone involved in pre-sales, customer service and sales.

Top of Funnel 246

Top of Funnel Oracle Scale Small Business 246

Zoominfo

FEBRUARY 3, 2022

As competition for customers continues to grow, you have to work harder to keep yours around. Here’s what you should prioritize in the new year to avoid the Great Customer Resignation, and how ZoomInfo can help. Prioritize the Customer Experience Improving customer service and support should be at the top of your list for 2022.

Customer 100

Customer Loyalty Consumer Survey 100

Janek Performance Group

DECEMBER 27, 2022

As AI continues to evolve , many industries are adopting it to improve their products and services. There are many areas where AI falls short, but customer service is not one of them. AI can be highly beneficial in improving customer service. Companies are seeing an increase in customer service issues.

Trends 62

Trends B2B Hiring Ideal Customer Profile 62

Zoominfo

JANUARY 26, 2021

You Need A Lot Of Resources: Once you’ve won a deal, you need to make sure that you have the team and infrastructure in place to manage them effectively as a customer. Larger companies will need extensive onboarding and customer service to make sure things go smoothly. Customize Your Demo And Solution.

Lead Generation 189

Lead Generation Lead Rank Lead Scoring Enterprise 189

Nutshell

APRIL 11, 2023

Sales pipeline velocity: The speed at which leads move through the sales pipeline. Win rate: The percentage of sales opportunities that you successfully close. Lead-to-opportunity conversion rate: The percentage of leads that convert to sales opportunities. Not sure if Nutshell is right for you?

CRM 62

CRM Lead Rank Lead Scoring Report 62

Zoominfo

OCTOBER 23, 2019

61% of business executives with an innovation strategy say they are using AI to identify opportunities in data that would otherwise be missed ( source ). AI in Sales. Gartner predicts that by 2020, 30% of all B2B companies will employ AI to augment at least one of their primary sales processes ( source ).

B2B 247

B2B Telecommunications Forecasting Scale 247

Highspot

FEBRUARY 25, 2024

When sales performance starts slipping, it’s a call to action for a sales operations strategy makeover. Read on for practical tips to supercharge your sales ops and turn obstacles into opportunities for revenue growth. Shifting Customer Expectations Digitized selling has changed customer-business interactions.

Sales Operations 52

Sales Operations Forecasting Incentives Incentive 52

Apptivo

JUNE 8, 2023

Potential customers may initially experience problems or challenges, represented by the clouds, in the world of sales and marketing. There is a hidden opportunity waiting to be discovered. The sales funnel serves as a guide, assisting individuals in navigating discovering the rich opportunities that lie therein.

Top of Funnel 52

Top of Funnel Funnel Lead Rank Marketing Qualified Lead 52

Zoominfo

JANUARY 26, 2021

You Need A Lot Of Resources: Once you’ve won a deal, you need to make sure that you have the team and infrastructure in place to manage them effectively as a customer. Larger companies will need extensive onboarding and customer service to make sure things go smoothly. Why Do You Need An Enterprise Lead Gen Strategy?

Lead Generation 130

Lead Generation Enterprise Enterprise Lead Rank 130

SBI Growth

DECEMBER 5, 2013

Having an enterprise-wide Customer Master File (CMF) is the ideal first step. CMF’s provide a unified view across the organization of your customers. Sales, Finance, Marketing and Customer Service need this alignment. All your data is rolled-up to a common definition of the customer.

Top of Funnel 296

Top of Funnel Territories Scale Segment 296

Crunchbase

NOVEMBER 13, 2020

COVID-19 e-commerce grew significantly as more customers stayed home. That’s why marketers should seize this ripe opportunity to use social selling and potentially have 45 percent more sales opportunities. Choose the right channels. Read on to find out the best practices for social selling for the new normal.

Social Selling 98

Social Selling Lead Rank Lead Scoring Social Media 98

Sales Hacker

JUNE 3, 2021

Serving each group also differs because their objectives and sales processes are different. B2C clients are buying a product or service directly from you, which in most cases is for their own use. B2B clients are purchasing your products to use in their manufacturing process (e.g. accounting or legal services).

B2C 76

B2C CRM B2B Ideal Customer Profile 76

Pipeliner

DECEMBER 17, 2021

From keeping track of customers to generating marketing content to communicating with clients, technology is starting to free up human employees for other tasks. Chatbots are now widely used as both customer service and sales automation channels. As Proxy Sales Agents. What is a Chatbot?

Sales Automation 52

Sales Automation Top of Funnel Social Media How To 52

Apptivo

MAY 26, 2022

Customer satisfaction and loyalty to your brand develop when companies consistently deliver on these four factors. Ongoing customer engagement initiatives. Effective post-purchase customer service. In short, companies need to deliver consistently across the whole customer journey. A superior product.

Lead Rank 52

Lead Rank Lead Scoring Customer Scale 52

Zoominfo

JANUARY 11, 2021

It’s your responsibility to connect with potential customers — and show them information that will shorten their buying process. With a solid lead gen strategy in place, your B2B customer will see your posts on their preferred social media channel — like LinkedIn, Twitter, or Instagram. Where will they find your brand?

Customer 130

Customer Social Media Top of Funnel Loyalty 130

The Digital Sales Institute

OCTOBER 23, 2020

Salespeople are now encouraged to use adaptive selling, meaning that they adapt their sales approach to that specific customer, a process that involves a personalized experience, asking meaningful questions, understanding the customer’s reactions, and adjusting the sales process accordingly for each customer.

Social Media 95

Social Media Ideal Customer Profile Segment Buyer 95

LeadBoxer

JULY 18, 2021

Clear objectives will guarantee that the map is beneficial to your sales process. By being able to place these touchpoints into a specific section on the map, you can begin to see underlying needs and patterns within the customer. This data is important for providing an excellent customer service experience.

Lead Generation 52

Lead Generation Lead Rank Sales Qualified Lead Lead Scoring 52

Apptivo

MARCH 10, 2023

This feature ensures that all agents are on the same page and that customers receive consistent and correct information. Ticket aging Did you know that 59% of all customers believe that the most important aspect of customer service is prompt and effective problem resolution? How is help desk useful for the sales field?

Software 52

Software Software Travel Customer Service 52

Zoominfo

AUGUST 12, 2018

61% of business executives with an innovation strategy say they are using AI to identify opportunities in data that would otherwise be missed ( source ). AI in Sales. Gartner predicts that by 2020, 30% of all B2B companies will employ AI to augment at least one of their primary sales processes ( source ).

B2B 150

B2B Telecommunications Forecasting Scale 150

Sales Hacker

FEBRUARY 17, 2022

What sales investments should you focus on in 2022? A new year is a perfect opportunity for businesses to take stock of their sales tactics. Companies that want to succeed in the new sales world need to embrace new technologies, especially ones that harness the power of data and analytics. Where to ramp up.

Top of Funnel 91

Top of Funnel Lead Rank Lead Scoring Forecasting 91

PandaDoc

APRIL 25, 2023

It includes a thorough analysis of the customer segments , including their demographics, psychographics, and buying behavior. The plan also outlines the sales channels that will be used to reach these customers — such as online marketplaces, social media, or brick-and-mortar stores. How to create a sales plan Okay.

Examples 52

Examples How To Hiring Segment 52

Customer Centric Selling

JULY 30, 2018

In the past decade, shopping has been completely redefined by the opportunities for improved connection between businesses and customers. Personalization is more important than ever- it has been found that customer experience drives revenue growth , especially within industries in which customers are able to switch between businesses.

Ideal Customer Profile 53

Ideal Customer Profile Customer Top of Funnel Customer Service 53

Salesmate

JULY 8, 2020

There are some obvious levers for growth in this stage of the sales pipeline. Fundamentally, you will need to research the customer journey, create a customer persona, and track leads down your funnel by sales channel. A nice example of an effective out of the box email sequence for sales is Gain, Logic, Fear.

Pipeline 126

Pipeline Top of Funnel Negotiation Proposal 126

Salesmate

DECEMBER 4, 2020

Almost 47% of businesses have started using CRM for maintaining customer services and relationships. They can manage things better without having to actively participate in sales processes. Every financial company has a challenge to face, which is to meet customer expectations. Why do finance companies need CRM?

CRM 128

CRM Scale Face-to-face Software 128

Miller Heiman Group

JULY 11, 2019

Deliver Consistently Great Customer Experiences on Every Channel. Today, the buying process allows sellers to engage with buyers at multiple touchpoints—on websites, through email, phone—and through multiple contacts, whether through inside sales, field sales, channel partners or service representatives.

Customer 55

Customer Face-to-face Top of Funnel Channels 55

Sales Evangelist

MAY 28, 2021

Today on The Sales Evangelist Donald is joined by Amanda Staffon and Jason Behnke, former business development representatives at BlueGrace Logistics, to learn how they used LinkedIn throughout the pandemic as a tool to supplement and advance their sales process. Go ahead and connect with them! Are you sick of crickets?

LinkedIn 40

LinkedIn Top of Funnel CRM Lead Nurturing 40

Zoominfo

OCTOBER 23, 2019

61% of business executives with an innovation strategy say they are using AI to identify opportunities in data that would otherwise be missed ( source ). AI in Sales Gartner predicts that by 2020, 30% of all B2B companies will employ AI to augment at least one of their primary sales processes ( source ).

B2B 100

B2B Telecommunications Forecasting Scale 100

Hubspot Sales

MAY 9, 2022

The Sales Pod — an extension of the assembly line model where some combination of SDRs, AEs, and CSMs work together — with each salesperson fulfilling a specific responsibility that enables the level after them in the pod's sequence. Clearly articulate how your sales process works. Be clear when assigning responsibilities.

Lead Rank 106

Lead Rank Sales Qualified Lead Lead Scoring Leads 106

Nutshell

APRIL 17, 2018

While many sales organizations use a hybrid approach that draws from a variety of selling tactics and methodologies, there is usually one element of how they sell that’s more prominent than the rest. What’s the difference between a sales model and a sales process? Don’t know which sales model your company follows?

Lead Rank 84

Lead Rank Sales Qualified Lead Outbound Inbound 84

Miller Heiman Group

JULY 8, 2019

Do customers have consistently positive interactions across every channel they use to engage with your company? Map out your customer’s path and make sure that the experience is seamless, whether they’re interacting with customer success over the phone or filling out a form to download a product sheet. Conclusion.

Revenue 82

Revenue Hiring Sales Management Lead Rank 82

Sales Evangelist

MAY 28, 2021

Today on The Sales Evangelist Donald is joined by Amanda Staffon and Jason Behnke, former business development representatives at BlueGrace Logistics, to learn how they used LinkedIn throughout the pandemic as a tool to supplement and advance their sales process. Go ahead and connect with them! Are you sick of crickets?

LinkedIn 40

LinkedIn Top of Funnel CRM Lead Nurturing 40

Sales Evangelist

MAY 28, 2021

Today on The Sales Evangelist Donald is joined by Amanda Staffon and Jason Behnke, former business development representatives at BlueGrace Logistics, to learn how they used LinkedIn throughout the pandemic as a tool to supplement and advance their sales process. Go ahead and connect with them! Are you sick of crickets?

LinkedIn 40

LinkedIn Top of Funnel CRM Lead Nurturing 40

Hubspot Sales

SEPTEMBER 1, 2023

Conscientious sales pros worry about AI bias , transparency, brand reputation, customer experience, and human relations. Shep Hyken, Customer Service Expert, believes AI and ChatGPT will improve customer service. The participant is given an opportunity to continue with the recording or to leave the meeting.

Training 102

Training Policies Guidelines How To 102

Miller Heiman Group

JULY 18, 2019

After assessing your talent, you’ll know where your sales team’s strengths and weaknesses lie. You can then fill the gaps with targeted coaching and training that will build the sales skills and sales processes that lead to success across the entire sales force. Put the Customer at the Center of Your Organization.

Strategy 55

Strategy Hiring Lead Rank Lead Scoring 55