Remove Cold Calling Remove Customer Remove Customer Service Remove Sales Management
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5 best practices for offering excellent customer service

Zendesk Sell

Great customer service is a key part of any successful business. Poor customer service has the opposite effect. According to the NewVoiceMedia’s 2018 “Serial Switchers” report , poor customer service costs businesses around $75 billion a year. Only 5% did not share a negative customer service experience.

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B2B Phone Sales Cold-Calling: It Still Works! | Sales Motivation and.

The Sales Hunter

B2B Phone Sales Cold-Calling: It Still Works! Recently I wrote about why I think phone sales cold calling still works , and the feedback has been amazing. All of the feedback I received confirmed that cold-calling does still work when it is done right. B2B cold-calling works!

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What You MUST Know About Cold-Calling and Your Website | Sales.

The Sales Hunter

What You MUST Know About Cold-Calling and Your Website. This one is regarding cold-calling and websites. I’ve always been an advocate of cold-calling as part of an overall sales strategy. Sorry to be harsh, but cold-calling is not for the timid people who don’t want to make money.

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Using Sales Managers and Executives to Close More 4th Quarter Sales

The Sales Hunter

One of the easiest things sales managers and senior management can do is to call every person they know at a client company. Sooner you make the calls, the better. Objective of the calls is three-fold. Start making calls this week! Copyright 2013, Mark Hunter “The Sales Hunter.”

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Cold Calling: Brother, Can You Spare a Sale? | Sales Motivation.

The Sales Hunter

Cold Calling: Brother, Can You Spare a Sale? It’s Guest Post Monday, and today we have Tibor Shanto , principal at Renbor Sales Solutions Inc. Harness The Trigger Events That Turn Prospects Into Customers. I know, you’re reading this wondering what this has to do with cold calling, but stay with me.

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9 Secrets to Make Senior Management’s Meeting with a Customer Effective

The Sales Hunter

Provide senior management in advance an agenda of the meeting that includes the following: Key items we need to cover, including a copy of the presentation you will be giving on the call. Items of concern the customer may bring up. Brief overview of the customer’s performance with your company.

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Shut Up! You Talk Too Much

The Sales Hunter

While sitting in a Starbucks, I couldn’t help but overhear a conversation going on next to me between a salesperson and customer. I can’t recall more than twice when the customer did any talking, and both of those times were on totally unrelated subjects — the weekend and the weather. ” Sales Motivation Blog.