Remove Consultative Selling Remove Customer Service Remove Selling Skills Remove Training
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Consultative selling and selling consultatively – don’t confuse them!

Sales Training Connection

In this case, the weeds involve drawing the distinction between the term consultative selling and the concept of selling consultatively. As starters, Mark Hanan established the branding this term in his brilliantly written book Consultative Selling – an early and extremely important work about selling consultatively.

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Starbucks and Munich… What I Learned

The Sales Hunter

While sitting in the Munich train station drinking my Pike Place coffee, I’m struck by not only the uniformity of how Starbucks does what it does, but also by the differences in what they do. Now, let’s look at the facts. Munich, Germany and Seattle, Washington USA (home of Starbucks) are at least 8,000 miles […].

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3 Key Ways Excellent Customer Service Benefits Distributors

The Brooks Group

Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1.

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Stop Using Your Brain as Your CRM

The Sales Hunter

Blog Cold-Calling Consultative Selling Customer Service Professional Selling Skills Prospecting Purchasing Department Sales Development Training Sales Motivation CRM customer customer service sales information' Copyright 2013, Mark Hunter “The Sales Hunter.”

CRM 261
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Securing Repeat Sales from Existing Customers with 2/2/2

The Sales Hunter

Blog Closing a Sale Cold-Calling Consultative Selling Customer Service Motivational Sales Speaker Phone Sales Tips Professional Selling Skills Prospecting Sales Development Training customer service phone sales tips profit repeat sales sales tips telephone sales'

Customer 269
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How to Build an Effective Sales Training Program

Highspot

Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key. Every business needs to present what it’s selling as standing apart from the competition, but differentiating how you sell it is equally important.

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How to Build an Effective Sales Training Program

Highspot

Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key. Every business needs to present what it’s selling as standing apart from the competition, but differentiating how you sell it is equally important.