Remove Customer Service Remove Follow-up Remove Inside Sales Remove Training
article thumbnail

3 Customer Service Secrets – True or False?

Mr. Inside Sales

When you have to call your cell phone company, do the following words describe your feelings? If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Answer: False.

article thumbnail

Three Customer Service Secrets—True or False?

Mr. Inside Sales

How would you rate your cell phone company’s customer service? Customer service basics are a part of all inside sales positions. Customer service basics are a part of all inside sales positions. True or False: It is hard to find and train good customer service reps.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 AI Hacks for Inside Sales Reps [+Easy Steps]

Hubspot Sales

So here we are — a little over a year after OpenAI changed the landscape of what can be sped up or fully automated for anyone using the internet. I’ve been in contact with sales experts about how AI has helped them. Let your [smaller thus less expensive] customer service team focus on the bigger and more complicated problems.

article thumbnail

How to Motivate Your Sales Team & Improve Your Customer Service Experience with Dionne Mejer, #224

Vengreso

The demographics of who is entering the sales industry is quickly changing, which is making it clear that a one-size-fits all approach to sales training won’t work. Her innovative inside sales training tactics and proven approach gets her clients results every time. What should sales leaders be doing today?

article thumbnail

Building Value during the Price Objection

Mr. Inside Sales

Often times, services and products are roughly the same, and prospects will buy from the people they like, know or trust. Recognizing this, I often use the following script to not only build value in my product or service, but also to build value in the most important part of my product—myself. Get Access Today.

article thumbnail

How Significant is the Migration to Inside Sales?

Understanding the Sales Force

Chad Burmeister , who is well known throughout the inside sales community, was one of the attendees. At one of the lunch breaks, he was talking about the customers his company, Connect and Sell , helps. He commented that most of them are inside sales organizations. No names, no emails, no follow up.

article thumbnail

What is Inside Sales? Everything You Need to Know

Gong.io

These are the luxuries afforded to the typical inside sales rep. But aside from the obvious environmental difference, there’s a lot more that separates inside from outside sales teams, and that’s what we’re going to explore here. What is inside sales? . Inside sales vs. outside sales .