Babette Ten Haken

JANUARY 10, 2019

Or, your sales manager’s quota. At the end of the day, what exactly is it, about you specifically , that inspires current and future customers, and association members, to continue doing business with your organization? Creating your very own professional development targets gives you ownership of you.

Ideal Customer Profile 96

Ideal Customer Profile SME Retention Quota 96

Babette Ten Haken

JUNE 25, 2018

You just may be leaving customer care up to your customers. First, when sales people put on the pressure to fulfill their quarterly quota, clients go dark. Because chances are, end of quarter sales persistence represents the rare time the seller actually does contact that buyer. More details here.

Customer 54

Customer SME Retention Hiring 54

Babette Ten Haken

AUGUST 22, 2018

Self bias is a powerful force in how we acquire, serve and retain our customers. Yet, as we chase quotas and attempt to fulfil KPIs, often the last professional attribute we think about is self bias. Action steps: Engage me to speak or conduct an interactive workshop at your next corporate or association event. Contact me.

Customer 59

Customer Epiphany Retention SME 59

Babette Ten Haken

FEBRUARY 21, 2019

Regardless of whether you are an inside or outside sales professional, the care and feeding of potential and current clients is critical. Your organization’s and your clients’ A customer acquisition and retention ecosystem exists. Outside of your KPIs and quotas. Well, the sales rep was OK. Why is that?

Ideal Customer Profile 64

Ideal Customer Profile Retention SME Referrals 64

Babette Ten Haken

AUGUST 13, 2018

What type of internal customer experience do we “experience”? Amidst the daily overwhelm of fulfilling KPIs and meeting quotas and deadlines, who has time for calm attentiveness and reflection? But also, on behalf of the customers we serve. Your customers will totally appreciate the change in your approach.

Customer 53

Customer SME Retention Quota 53

SBI

SEPTEMBER 12, 2018

I’ll be at the Sales Enablement Soiree at the Four Season’s hotel on Thursday the 27th all day. To help you with that mission, we’re naming our top 20 Sales Tech Twitter handles to follow during this epic Dreamforce 2018. Go beyond sales enablement to create a sophisticated selling experience that buyers value.

Vendor 106

Vendor InsideView Hotels Hiring 106

Babette Ten Haken

AUGUST 2, 2018

Businesses have a customer experience gap. I’ve spoken with many business owners, consultants, sales people or post-sales support professionals. Each individual I’ve spoken with is adamant that: “W e stick close to the customer to create great experiences.”. Do you know where your gap is located? Think about it.

Customer 55

Customer Survey SME Retention 55

Hubspot Sales

APRIL 13, 2022

From the outside looking in, sales can seem like a stroke of luck rather than a skill that's practiced over time. Take a moment away from the phones, your quota, and your team to reflect on why you chose sales as a career path, why you chose the company you work for, and why you believe in the product you're selling.

Networking 82

Networking Pipeline Up-Sell Closing 82

Babette Ten Haken

MAY 21, 2018

When employees are more focused on meeting their own KPIs, than in best serving their customers in a proactive and anticipatory manner, things can go south in a hurry. Either the sales force in dedicated to ensuring they, themselves, have jobs next quarter by meeting quota. Click To Tweet. Subscribe to my blog.

Customer 51

Customer Pivotal Retention How To 51

Babette Ten Haken

DECEMBER 17, 2018

And subsequently lose sight of our customer-focus. Or, we have not met our sales quota. And we are not thrilled about having “that” talk with our micro-managing sales manager. Hire me to speak or conduct a workshop at your next corporate or association event. Catalyze your mindset and skill sets.

Ideal Customer Profile 65

Ideal Customer Profile Customer SME Hiring 65

Babette Ten Haken

SEPTEMBER 26, 2018

Disposable clients are historical in nature or easily acquired to fulfill quarterly quota. One of my clients is an Industry40 small custom fabricator with a sales force of two: the CEO and the General Manager. Over time, the CEO left business development and sales in the hands of his General Manager. Take a good look.

Ideal Customer Profile 74

Ideal Customer Profile SME Scale Hiring 74

Sales Evangelist

NOVEMBER 17, 2019

Closing is one of the most important parts of sales. His plan is simple but he still has impressive sales success stories. He’s worked with many organizations and sales reps around the country and helped them boost their sales. There will always be goals and sales quotas, that have to be hit.

Closing 67

Closing Decision Maker Ideal Customer Profile Gatekeeper 67

Babette Ten Haken

JUNE 6, 2018

As a result, I was saddled by quotas, KPIs and corporate values. At the end of each fiscal quarter, everyone was consumed within a quota-attainment frenzy. Engage me to speak or conduct an interactive workshop at your next corporate or association event. You just may want to do the same. Sound familiar? Contact me.

Policies 48

Policies Demand Generation Agencies SME Energy 48

Lessonly

MARCH 16, 2020

How does sales training software simplify your long-term training efforts? The companies with the best sales training programs understand this concept. They set their own sales training agenda. And that’s after they’re familiar with a thick tech stack of sales tools. That’s why structure is so crucial in sales onboarding.

Software 26

Software Software Training Territories 26

Hubspot Sales

OCTOBER 29, 2017

in 2013 on hiring sales training companies, one of the top five outsourced training expenditures, according to Training Industry. Clearly, if your team needs sales training, there's a lot of options out there. Best Sales Videos. Sales Videos by Well-Known Selling Experts. Companies spent approximately $2.2B

Channels 112

Channels Video Training Hiring 112

Babette Ten Haken

JANUARY 2, 2019

Except that each department continues to work independently, targeting departmentally-specific quotas and KPIs. Instead of customer-retention specific outcomes. Except lack of interoperability – communication and collaborative problem-solving – is what retains customers. Learn how to better serve your customers.

Ideal Customer Profile 78

Ideal Customer Profile Customer Hiring SME 78

The ROI Guy

FEBRUARY 2, 2011

Over the past 18 months, the survey results indicate that CFOs have assumed significant additional responsibilities for several key groups, including: information technology (43%), human resources (39%), production (38%), customer service (37%), and even marketing / sales (33%).

Buying Cycle 45

Buying Cycle ROI Journal Case Study 45

Babette Ten Haken

JANUARY 16, 2019

When you find yourself falling short of fulfilling KPIs and quotas, it gets easy to chase squirrels, instead. Or engaging in work that makes you look busy to employers, like chasing unqualified sales leads or creating a side project to clean up files. Gain tactics to help you better serve yourself, so you can better serve customers.

Ideal Customer Profile 76

Ideal Customer Profile Webinar Metrics SME Lead Rank 76

Sales Hacker

MARCH 5, 2019

Last year, we started a new Sales Hacker tradition: the Top 50 Awards. Most other sales awards end up going to the most popular influencer. The Sales Hacker Top 50 is different. These awards go to practitioners: people who not only did a fantastic job, but also elevated the sales profession through their actions last year.

Hiring 108

Hiring Ideal Customer Profile Scale Lead Rank 108

Pipeliner

SEPTEMBER 29, 2020

A couple of sectors were all set to adopt the remote work culture, but then there are a few niches such as sales where remote work came with its own set of challenges! Create a remote-first sales infrastructure to facilitate seamless virtual selling at scale. Are There Any Perks Of Retaining A Remote Sales Team? No, not at all!

Strategy 98

Strategy Top of Funnel Face-to-face Hiring 98

Sales Hacker

MARCH 5, 2019

Last year, we started a new Sales Hacker tradition: the Top 50 Awards. Most other sales awards end up going to the most popular influencer. The Sales Hacker Top 50 is different. These awards go to practitioners: people who not only did a fantastic job, but also elevated the sales profession through their behavior in 2018.

Hiring 75

Hiring Ideal Customer Profile Scale Lead Rank 75

Close.io

JUNE 24, 2019

Marketing was responsible for building interest and generating leads and then sales would pick up the baton and close revenue. Meanwhile, sales has always been driven by quotas. Enter sales development. Overview of sales development. What is sales development? Sales development team members/roles.

Outsourcing Services 91

Outsourcing Services Lead Rank Hiring Sales Qualified Lead 91

Sales Hacker Training

APRIL 30, 2018

To see what selling on steroids looks like, check out companies with the best sales enablement strategies. You’ll discover a lively place, with a lot of things — like revenue, productivity, and win rate s — going up, and a lot of things — like speed to revenue, sale cycle period, customer churn, and staff attrition rate — going down.

Sales Enablement 103

Sales Enablement Top of Funnel Sales Qualified Lead Lead Rank 103

Gong.io

JULY 18, 2022

Too often, sales reps jump straight into their pitch without even considering their prospects’ needs or asking what they’re looking for. And in most cases, that’s a losing sales strategy. Solution Selling is a customer-centric sales methodology. Instead, it takes a more consumer-centric approach to sales. .

Solutions Selling 62

Solutions Selling Ideal Customer Profile Outsourcing Services Sales Methodology 62

Sales Hacker

DECEMBER 30, 2019

This week on the Sales Hacker podcast, we speak with Justin Welsh , Founder at The Official Justin. Justin is the former SVP of sales at PatientPop and a current advisor to it, as well as a tremendous number of SMB SaaS companies. Subscribe to the Sales Hacker Podcast. Sam Jacobs: Welcome to the Sales Hacker Podcast!

Revenue 52

Revenue Company Hiring Scale 52

LeadFuze

AUGUST 5, 2021

We have prepared the roundup of the best sales blogs just for you! These are the best sales blogs you need to be following to keep your sales blade sharp. Here are the best sales blogs in Slideshare form, or below the presentation are all the individual sales blogs with a little more detail. Sales Hacker.

Top of Funnel 98

Top of Funnel Hiring Lead Rank Retail 98