Sales and Marketing Management

DECEMBER 1, 2020

The truth is that poor performance from sales reps can be linked directly to the training their sales managers have received. Answering yes to any of the following questions suggests that you need to step up the training of sales managers at your company. Do your sales reps lack credibility in the marketplace?

Training 326

Training Hiring How To Coaching 326

Jeffrey Gitomer

JUNE 8, 2011

Come Meet, Tweet, and Eat with Jeffrey Gitomer, Noah Rickun, and Joe Sorge. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! Little Red Book of Sales Answers. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey?

Meeting 142

Meeting Hiring Social Media Loyalty 142

Miller Heiman Group

JULY 8, 2019

Therefore, it’s more critical than ever for sales organizations to make sure that customers perceive every interaction with an organization as relevant and valuable. By doing so, an organization meets and exceeds buyer expectations, setting themselves up as a more trusted partner to solve business problems than their competition.

Revenue 82

Revenue Hiring Sales Management Lead Rank 82

Partners in Excellence

JANUARY 29, 2023

Now, we can leverage those wasted commute hours, now we can schedule meetings at any time of the day. We expect the highest levels of loyalty from our people. We are disappointed by their lack of loyalty when they leave for a different, perhaps higher paying jobs. Yet we display no loyalty to them.

Loyalty 127

Loyalty Segment Report Research 127

SalesFuel

MARCH 5, 2024

Significant numbers of employees already distrust leadership , which results in lower engagement and loyalty. Gathering staff members into a large meeting space in person, indicates the importance of your message. They track and gossip about which external people the big bosses are meeting and what it means in terms of a merger.

Hiring 52

Hiring How To Loyalty Report 52

Steven Rosen

MARCH 30, 2017

Creating and maintaining a high level of engagement across the entire sales organization takes a concerted effort. It starts with the sales leader and extends to the front-line sales managers. The value the sales rep bring to the table has the greatest impact on why a customer will buy from your company.

Lead Rank 294

Lead Rank Lead Scoring Leads Marketing Qualified Lead 294

Jeffrey Gitomer

AUGUST 10, 2011

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Speak Your Mind Cancel reply. Categories. Select Category. Leadership.

Hiring 297

Hiring Training Social Media Loyalty 297

Jeffrey Gitomer

JANUARY 3, 2012

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->.

Referrals 228

Referrals Hiring Social Media Loyalty 228

Jonathan Farrington

APRIL 4, 2013

We all understand – at least I hope we do – that the costs of winning new business are incredibly high, although I have yet to meet anyone who when confronted with the “ How much did that lead cost to convert” question, could accurately answer it! General Customer Loyalty Dave Kurlan Joanne Black Top Sales academy'

Loyalty 50

Loyalty Customer Territories Coaching 50

SBI Growth

FEBRUARY 14, 2013

These are words Millennials used to describe one-on-one meetings with Sales Managers. These are Millennial Sales Reps that report to Gen X or older Sales Managers. It’s not uncommon to see sales forces with these mixed generations – older managing younger. Epic time waste. Not relevant.

Face-to-face 282

Face-to-face How To Loyalty Coaching 282

Jeffrey Gitomer

MAY 22, 2011

Tweet Share At the corporate sales meetings where I give presentations, I am often asked to participate in giving out sales awards. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! Little Red Book of Sales Answers.

Hiring 291

Hiring Social Media Loyalty Incentives 291

Jeffrey Gitomer

OCTOBER 19, 2011

If you network smart, it’s the easiest way to make sales contacts. Hot sales contacts. Target the people you want to meet. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! Little Red Book of Sales Answers.

Networking 314

Networking Hiring Prospecting Social Media 314

Sales Management Plus -- SMP

OCTOBER 17, 2023

It is grouped by sales rep, making it easy to distribute and discuss in team meetings. Timely Action Timing is everything in sales execution. The ability to easily highlight quotes that are nearing their expiration dates provides sales reps and managers with a valuable opportunity to take immediate action.

Closing 52

Closing Distribution Report Follow-up 52

No More Cold Calling

SEPTEMBER 21, 2017

I’ve summarized interviews with three successful women in tech sales, and share why and how they outsell their peers. The first is Sue, a successful field sales manager in a tech company. She’d been there … as a customer of incentive compensation and a lover of performance management. The Not-So Technical Sue.

Cold Calling 266

Cold Calling Loyalty Account Intent 266

Jeffrey Gitomer

NOVEMBER 17, 2011

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Speak Your Mind Cancel reply. Categories. Select Category. Leadership.

Hiring 295

Hiring Social Media Loyalty Lead Rank 295

Sales Management Plus -- SMP

JANUARY 18, 2024

This builds customer loyalty and engagement which also directly leads to more closed bids and quotes. Encourage Collaboration We suggest that you share and discuss expiring bids with your entire team during your regular sales meetings. It shows you value your customer’s needs and are a proactive partner.

Follow-up 52

Follow-up Closing Loyalty Competition 52

Jeffrey Gitomer

SEPTEMBER 29, 2011

Filed Under: Attitude , Overcoming Objections , Sales , Sales Management Tagged With: corporate sales training , customer loyalty training , customer service training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , selling with social media. Get Sales Blog Updates.

Quota 234

Quota Training Hiring Social Media 234

Jeffrey Gitomer

FEBRUARY 14, 2012

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->.

Hiring 255

Hiring Social Media Loyalty Referrals 255

Miller Heiman Group

FEBRUARY 13, 2020

It’s challenging to work in sales management today. Sales managers often resemble Atlas, tasked with holding up the world as their areas of responsibility are ever-increasing: managing their team and market. delivering stronger sales results. Sales Organizations Continuously Reinvent Themselves.

Sales Leadership 80

Sales Leadership Hiring Top of Funnel Trends 80

Jeffrey Gitomer

MARCH 22, 2011

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->.

Hiring 244

Hiring Social Media Loyalty Cancellation 244

Jeffrey Gitomer

AUGUST 3, 2011

Filed Under: Attitude , Customer Loyalty , Generating Referrals , Sales Tagged With: attitude training , building trust , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales leadership , sales skills. Get Sales Blog Updates. Customer Loyalty. Sales Management.

Hiring 268

Hiring Training Social Media Loyalty 268

No More Cold Calling

MAY 29, 2014

Great expectations lead to great sales outcomes. Sage advice from a sales VP I used to work under: “Joanne, never leave a meeting without giving your buyer a task. His words of wisdom have proven to be true, and this philosophy has helped me increase my sales effectiveness time and time again. Comment Here.

Sage 296

Sage Small Business Small Business Follow-up 296

Sales Management Plus -- SMP

OCTOBER 23, 2023

Post-sale Follow Up: Feedback Creates Loyalty and Repeat Business Following up with your customers after the sale is a great way to gather important feedback about your products and services. Sales rep: You’ve been a great customer. Customer: I didn’t think about that, what do you suggest?

Follow-up 52

Follow-up Distribution Customer Loyalty 52

Zoominfo

JULY 13, 2023

By setting clear and aligned goals, sales reps have a target to strive for and their activities remain closely tied to corporate objectives. Custom sales manager reports can provide valuable insights into the team’s progress toward sales goals. Measuring progress.

Strategy 130

Strategy Customer Hiring How To 130

Jeffrey Gitomer

MARCH 3, 2012

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->.

Hiring 171

Hiring Social Media Hotels Loyalty 171

Jeffrey Gitomer

JANUARY 31, 2012

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Share this Post. xmlns:dc="[link] xmlns:trackback="[link]. -->.

Webinar Metrics 169

Webinar Metrics Hiring Social Media Loyalty 169

Jeffrey Gitomer

DECEMBER 28, 2011

Filed Under: Attitude , Customer Loyalty , General , Leadership , My Books , Sales Tagged With: attitude training , book on attitude , corporate sales training , customer loyalty training , establishing trust , gitomer , jefrrey gitomer , professional sales training , selling skills , selling with social media.

Call-back 198

Call-back Hiring Social Media Loyalty 198

Jeffrey Gitomer

MAY 27, 2011

Filed Under: Attitude , Leadership , My Books Tagged With: attitude training , business social media , corporate sales training , customer loyalty training , gitomer , Jeffrey gitomer , jefrrey gitomer , overcoming objections , sales management training , sales training. Get Sales Blog Updates. Sales Videos.

Hiring 315

Hiring Social Media Loyalty Cancellation 315

Increase Sales

JANUARY 22, 2018

Use agendas for meetings with your sales management or other colleagues. Without agendas, meeting time becomes a lot of lost minutes. Table them for the next meeting. Keep personal issues out of the meeting. Have a sales action plan. Use a CRM tool as you review your activities.

Lead Rank 118

Lead Rank Social Media Loyalty Sales Goal 118

Jeffrey Gitomer

FEBRUARY 9, 2012

Filed Under: Attitude , Customer Loyalty , General , Jeffrey Webinar , My Books , Sales , Success Tagged With: attitude training , book on attitude , customer loyalty training , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales leadership , sales skills , sales training , selling skills , success principles.

Hiring 182

Hiring Social Media Loyalty Cancellation 182

No More Cold Calling

JULY 3, 2014

Guest blogger, Todd McCormick, shares three reasons listening matters in sales management. It was your typical sales conference—except the speaker wasn’t typical. I was particularly intrigued that he was a sales leader for a marketing firm, which gave him a unique understanding of both customer-centric professions.

Referrals 290

Referrals Airlines Small Business Small Business 290

No More Cold Calling

APRIL 17, 2014

But most sales reps enter the field without any formal training. Some of us get lucky and thrive under a brilliant sales manager. In fact, three out of four salespeople aren’t performing up to par, according to research from sales training consulting firm, Kurlan & Associates. The same is true in sales management.

Face-to-face 278

Face-to-face Social Media Oracle Hiring 278

Jeffrey Gitomer

JANUARY 12, 2012

Learn more: Subscribe To Sales Caffeine Here: [link]. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Categories.

Hiring 179

Hiring Social Media Loyalty Distribution 179

Jeffrey Gitomer

JANUARY 10, 2012

Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Click here. Share this Post. Speak Your Mind Cancel reply. Categories.

Hiring 219

Hiring Prospecting Social Media Loyalty 219

Jeffrey Gitomer

AUGUST 17, 2011

Tweet Share You have THE meeting. What are you willing to change, so that when you do get that CEO meeting you are ready to make a great first impression, an impressive first impression, a differentiating first impression, and earn a sale? Get Sales Blog Updates. Customer Loyalty. Sales Management.

Hiring 294

Hiring Training Social Media Loyalty 294

Janek Performance Group

MARCH 2, 2022

They need the encouragement, security, and motivation managers can provide. More than anything, the personal connection between reps and managers can inspire and drive reps to achieve more. It also builds loyalty and ensures long-term success for both the rep and organization. In sales, we can get caught up in numbers.

Strategy 117

Strategy Incentives Incentive Coaching 117

Jeffrey Gitomer

AUGUST 31, 2011

That you apologize, that you understand how they feel, that you are meeting with the appropriate people to get a resolve, and that it will be done in 24-hours. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Dont let your next sales meeting suck! Share this Post.

Hiring 318

Hiring Customer Social Media Loyalty 318