3 Ways to improve Your Customer Retention Scorecard
Babette Ten Haken
AUGUST 23, 2018
Any of the plethora of scoring systems which measure customer satisfaction and loyalty. After all, they are hired, and compensated, to go out there and hunt prospective clients. Once they consummate the sale, and the contract is signed, they hunt up their next deal. Do you have a customer retention scorecard? Close deals.
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