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3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

Any of the plethora of scoring systems which measure customer satisfaction and loyalty. After all, they are hired, and compensated, to go out there and hunt prospective clients. Once they consummate the sale, and the contract is signed, they hunt up their next deal. Do you have a customer retention scorecard? Close deals.

Retention 154
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Remote Selling Viewpoints with Pam Dearen of @Bigtincan

SBI

Remote Selling has become an important focus for every sales organization. Digital sales technologies, by default, are what enables remote selling. In this interview series, we ask executives at leading salestech companies to describe how their customers are leveraging technology, what metrics are now possible, and more. .

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Sales Tech Simplified: How to Turn Relationships Into Revenues with @ModelN

SBI

Typically, companies turn to Model N with a specific focus, such as Sales, as a starting point, but are confident knowing that they can continue to expand their use of Revenue Cloud solutions to other functions and organizations. Russ: Research is showing that B2B buyer loyalty isn’t primarily driven by pricing, brand or the product.

Revenue 131
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Sales Tech Game Changers Quarterly Magazine Released: 10 Executives Tell Us How Their Solution Changes the Game for Sales

SBI

Everyone wants to know how and whether a sales technology will help them sell more, in less time, at the right price, or with less cost. We refer to those as the 4 Golden Goals of sales organizations. What’s the most valuable resource for a sales rep? Pretty cool, right? How many customer advocates do you have?

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Sales Engagement Platform VS. CRM: Why You Need Both

SalesLoft

Most sales orgs already use a CRM like Salesforce or HubSpot but realize that this platform alone doesn’t help sellers powerfully connect with prospects and customers. . Your company can use this information to enhance customer relationships, boost customer retention, and improve sales performance. CRM: Your System of Record.

CRM 52
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How to Win in the Era of Digitized Selling

Highspot

Today, experience loyalty is the new brand loyalty. When it comes to delivering a digitally immersive experience, sales technology — such as sales enablement, sales engagement, and sales readiness platforms — can and should play a bigger role.

How To 58
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How Sales Teams Drive Exceptional Customer Experiences

SBI

As sales reps face increased workloads and customer demands, often the customer experience takes a back seat to closing deals efficiently and making quarterly quota. Buyers today spend more time researching products before interacting directly with a person in the sales organization.