No More Cold Calling

JANUARY 3, 2019

As Eric Schmidt, former Google CEO, once put it, “We run this company on questions, not answers.” But curiosity isn’t just important at innovative tech companies. Top salespeople ask prospective clients lots of questions to get to the real problem. It’s a long article, but worth a close read.

Google 299

Google Face-to-face Cold Calling Survey 299

Sales Hacker

NOVEMBER 9, 2017

They do their own research via Google, blog posts, and customer reviews. By the time a prospect today talks to a sales rep they are already more than halfway done with the buyer journey. The new breed of salesperson will think like a rep, act like a marketer, and react like customer service. React Like Customer Service.

Customer Service 85

Customer Service ACT Hiring Customer 85

Zoominfo

FEBRUARY 18, 2021

This is as true of people as it is of a company. In their journey, prospective buyers want to know they can trust the company as much as they can trust the individuals they’re dealing with. Here are a few ways you can earn all of that from your prospects. So how can you be a business that people know, like, and trust?

Social Media 227

Social Media Top of Funnel Face-to-face Conference 227

Zoominfo

MARCH 3, 2019

In the world of B2B sales, company research is a critical aspect of any successful rep’s daily duties. As a B2B sales rep, the more you know about a prospect and their company, the easier it is to sell to them. As a B2B sales rep, the more you know about a prospect and their company, the easier it is to sell to them.

Research 100

Research B2B Tools Company 100

Smooth Sale

DECEMBER 9, 2021

Attract The Right Job Or Clientele: Note: Our collaborative blog offers ideas on how to ‘Protect Your company Wisely: Use These 3 Tactics.’ Given the almost overwhelming news about scams of many types, it’s more important than ever that we digest all the suggestions we hear and see to select the better ones for our companies.

Company 78

Company Policies Hiring Ideal Customer Profile 78

Smooth Sale

SEPTEMBER 26, 2021

Attract The Right Job Or Clientele: Note: Our collaborative Blog provides insights on ‘Hacks for Effective Business Operations: How Do You Keep Your Company in Good Shape?’ ’ Company operations can determine your business success! How can you make your company operate effectively? Motivate Employees.

Hiring 78

Hiring Company Workbooks Motivation 78

Lessonly

SEPTEMBER 20, 2019

Bacon was right… Thanks to the Digital Era, there’s been a fundamental shift in power from businesses to customers, forcing them to rethink their entire operating business model. It used to be that companies could make business decisions, knowing how customers would respond, but that’s no longer the case. Active Listening.

Customer Service 35

Customer Service Customer Face-to-face Call-back 35

Smooth Sale

NOVEMBER 26, 2021

Note: Our collaborative Blog offers valuable insights on ‘What Goes Into The Perfect Company Website?’. Every business obviously needs a website – this is just something that you can’t readily do without – but how can you make sure that you are building the perfect website for your company ? A Perfect Domain Name.

Company 78

Company Hiring Google Relationals 78

Lessonly

MARCH 23, 2020

How could a customer service team benefit from sales training software? Sales training software allows reps to engage with self-guided learning, practice, role play, quality assurance, and more, all of which are beneficial skills to hone for customer service teams, too. But don’t take it from us—take it from Nick!

Customer Service 36

Customer Service Software Software Benefit 36

Zoominfo

MARCH 15, 2018

If you’re not familiar with the ZoomInfo blog, these monthly round-ups feature blog posts, articles, and guides the ZoomInfo team has contributed to outside publications. This month’s round-up features topics like content marketing, managing prospect expectations, lead generation, and more. Let’s get into it! Continue Reading.

Account Based Marketing 113

Account Based Marketing B2B Prospecting Lead Generation 113

Zoominfo

AUGUST 31, 2020

In 12 years, half the companies on the S&P 500 may fall off that list, according to industry research. Disruption and uncertainty are inevitable in these times, which is why a solid go-to-market plan is critical to address the unique stage and goals of any given company. Company transformation. Offer expansion.

Ideal Customer Profile 264

Ideal Customer Profile Lead Rank Marketing Loyalty 264

Sales and Marketing Management

JANUARY 20, 2020

It’s not just B2C companies that are selling directly from their websites, on Amazon or through affiliate relationships. Reps aren’t disappearing; instead, they’re transitioning into the value-added resources their business customers need. Share links to your company’s latest case study with your prospects. Host webinars.

Sales Goal 312

Sales Goal Meeting Trade Show Ideal Customer Profile 312

Hubspot Sales

MARCH 13, 2018

There are only so many hours in a day to sell -- the more practiced salespeople are at completing everyday tasks, the more time they can allocate to high-value activities like meeting with prospects or learning new skills. If you rely on the same prospecting methods and never try anything new, you’ll miss out on valuable opportunities.

Outsourcing Services 103

Outsourcing Services Prospecting Ideal Customer Profile Sales Qualified Lead 103

Smooth Sale

JANUARY 7, 2022

Attract The Right Job Or Clientele: Note: Our collaborative Blog offers insights regarding ‘Do You Have These 9 Business Equipment Pieces In Your Company?’. The right business equipment can make all the difference for your company. 9 Business Equipment Pieces to Have in Your Company. 1) A printer. 2) A fax machine.

Company 78

Company Hiring Conference Comparison 78

The Sales Hunter

FEBRUARY 27, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. 7 Sales Prospecting Ideas That Work. Here’s a list of 7 sales prospecting ideas you can use right now: 1. Give away prospects to others. You heard me — give away prospects. customer service.

Motivation 275

Motivation Prospecting Hiring Ideal Customer Profile 275

Lessonly

APRIL 20, 2020

If you work in customer service, your days are often filled with emails, phone calls, and meetings. After all, you weren’t brought onto the team to answer a phone… you were hired to help customers succeed by solving problems and educating and empowering them. “If Outline your company culture.

Customer Service 26

Customer Service Training Customer Policies 26

No More Cold Calling

NOVEMBER 14, 2019

I was trying to contact a prospect and couldn’t find the company phone number on their website. When companies make it difficult for their prospects to buy, they lose business without knowing it. Prospects give up, and customers start looking for a more attentive vendor with a simpler buying process.

Loyalty 249

Loyalty Customer Cold Calling Fashion 249

Zoominfo

APRIL 10, 2018

From the time social media became a viable marketing channel, B2B companies have been looking for ways to automate social processes. Proponents of this strategy argue that predetermined talking points and canned responses give companies editorial control of their social channels. Customer Service. Social Selling.

Social Media 188

Social Media Media Ideal Customer Profile Social Selling 188

Lessonly

OCTOBER 7, 2019

Lately, I’ve been hyper aware of the link between customer service and sales. They’re often thought of as separate, but if there’s one thing I’ve learned as a salesperson, it’s this: We need to treat prospects more like people and less like opportunities. Customer service is not a department. Tying things together.

Customer Service 24

Customer Service Customer Cold Calling Sales Qualified Lead 24

Zoominfo

FEBRUARY 18, 2021

This is as true of people as it is of a company. In their journey, prospective buyers want to know they can trust the company as much as they can trust the individuals they’re dealing with. Here are a few ways you can earn all of that from your prospects. How to Build Trust with Customers 1.

Social Media 130

Social Media Top of Funnel Face-to-face Conference 130

The Sales Hunter

NOVEMBER 26, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. Why You Should Prospect During the Holidays. Yes, you can do sales prospecting during the holidays. First thing to realize when prospecting during the holidays is that traditional business methods tend to be ignored.

Motivation 217

Motivation Prospecting Ideal Customer Profile Hiring 217

The Sales Hunter

DECEMBER 30, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. 4 Easy Steps to Better Prospecting. Do you want 4 easy steps for prospecting that yields the kind of results that you don’t just want, but you need? Identify the prospect. Identify the prospect.

Motivation 178

Motivation Prospecting Hiring Ideal Customer Profile 178

The Sales Hunter

JANUARY 3, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. 5 Secrets to Get Better Prospecting Leads. There are 5 secrets used by top-performing salespeople to get better prospecting leads. The reason these are great prospects is simple. Mark’s Insights on PRICING.

Motivation 195

Motivation Leads Marketing Qualified Lead Prospecting 195

The Sales Hunter

NOVEMBER 29, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. 6 Great Sales Questions to Ask Prospects. What are some great sales questions to ask prospects? I think the great questions are the ones that determine if the prospect is even a valid prospect. FREE Resources.

Motivation 219

Motivation Prospecting Hiring Ideal Customer Profile 219

Hubspot Sales

OCTOBER 18, 2017

They’ll show your prospects you’re more invested in their interests than closing a deal -- and that’s what will set you apart in today’s competitive sales landscape. Your prospect may work with someone who’s championing another company. 2) “ You’ve been with [Company] for [# of years]. Every deal has ups and downs.

Prospecting 102

Prospecting Face-to-face Vendor Follow-up 102

The Sales Hunter

NOVEMBER 29, 2011

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. Is Your Company Ready for Year-End Sales? At this time of year, too many salespeople find themselves in an awkward situation with a customer, wondering how to fill a December or January order. customer service.

Motivation 150

Motivation Company Ideal Customer Profile Hiring 150

Smooth Sale

APRIL 5, 2024

Photo by Geralt Attract the Right Job Or Clientele: Why Is Your Business Not Attracting New Customers? Why is your business not attracting new customers? If you have noticed that your company is no longer bringing in new faces to your business and need help getting people to look your way, you must consider why this is the case.

Customer 91

Customer Social Media Hiring Licensing 91

Zoominfo

FEBRUARY 20, 2018

Therefore, a company’s website is the equivalent of a digital first impression. Without the right tools, your website might make the wrong first impression—losing valuable business for your company. 5. Online Customer Service. Because of AI, less manpower is needed to provide excellent customer service.

Lead Rank 272

Lead Rank Churn Analysis Lead Scoring 272

SugarCRM

JANUARY 8, 2019

Not to be left behind, I opened my browser this morning to an article about Apple that speaks directly to what I see as one of the most important paradigm shifts we will see in the manufacturing industry this decade… manufacturing companies reinventing themselves as services companies. That’s not the new news here.

Company 47

Company SugarCRM Lead Rank CRM 47

Pipeliner

AUGUST 5, 2021

Besides, building customer loyalty is equally important to gaining new customers, as repeat purchases also contribute to increasing your company’s sales. Provide Outstanding Customer Service. Additionally, try to resolve any issue of any customer immediately. Request Customer Feedback Regularly.

Small Business 98

Small Business Small Business Social Media Advertising 98

Smooth Sale

MAY 6, 2024

It doesn’t mean jumping on every tech trend but strategically investing in tools that can streamline processes, improve customer service, and enhance efficiency. With these fun ways to spruce up your business , the return might not appear on a balance sheet but is pivotal to your company’s overall health and prospects.

Ideal Customer Profile 101

Ideal Customer Profile Real Estate Hiring Networking 101

The Sales Hunter

JANUARY 31, 2012

Mark’s Insights on PROSPECTING. Mark’s Insights on PROSPECTING. Sales Articles. 4 Things to Do Right Now to Get Better Sales Prospects. We all need better sales prospects. Rarely do I run into a salesperson who is not looking for more sales prospects. Mark’s Insights on SALES MOTIVATION.

Ideal Customer Profile 180

Ideal Customer Profile Prospecting Hiring Negotiation 180

Smooth Sale

APRIL 17, 2024

As such, managing a company entirely on your own is one of the most challenging tasks to embrace, and embracing it is crucial! Examples include property management, payment processing, high-risk, eChecks, ACH payments, contact us through customer service, all of which need to be managed by one person. How Much Time Do You Have?

Outsourcing Services 122

Outsourcing Services Real Estate Hiring Policies 122

Smooth Sale

DECEMBER 14, 2023

My Story Sales Depend Upon Customer Care Excellence As a former salesperson, I would ask each new prospective client how they prefer to work with their sales representatives and what standout qualities they seek from the salesperson and the company itself. My question set my prospects back on their heels in complete surprise.

Customer 78

Customer Policies Loyalty Call-back 78

Smooth Sale

DECEMBER 1, 2023

Social media is an excellent way of connecting with your customers. Attention-getting attractive visuals of your offerings will bring more prospective customers to your establishment. Many customers nowadays seek out the brands they may trust and garner appreciation. Improve Your Online Presence.

Automotive 110

Automotive Paid Content Customer Advertising 110

Janek Performance Group

DECEMBER 27, 2022

New technology and changing economic environment are forcing companies to change plans. This article explores the 2023 sales landscape and how sales leaders can position their teams for greater success. As a sales training organization, we work with innovative, successful companies across a variety of industries.

Trends 62

Trends B2B Hiring Ideal Customer Profile 62

Zoominfo

AUGUST 31, 2020

In 12 years, half the companies on the S&P 500 may fall off that list, according to industry research. Disruption and uncertainty are inevitable in these times, which is why a solid go-to-market plan is critical to address the unique stage and goals of any given company. Company transformation. Offer expansion.

Ideal Customer Profile 130

Ideal Customer Profile Lead Rank Marketing Loyalty 130