Pipeliner
FEBRUARY 23, 2024
The concept of customer service has evolved from a post-sale afterthought to a key driver of business success. Today, it’s not just about solving customer problems but creating an experience that resonates with them at every touchpoint. This brings us to the core concept of holistic customer service.
Lessonly
FEBRUARY 4, 2019
Instead of just reading the next best-selling book or checking out another “latest trends” report, customer service conferences provide an unparalleled opportunity to learn exclusive and valuable knowledge. The series provides the opportunity to learn how to take your customer service to the next level, regardless of the channel.
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Lessonly
MAY 12, 2020
Now more than ever, customer service is playing an integral role in the ways companies do business. No one, not even the corporate behemoths, can afford to have a negative customer service persona. With customer service training software. These are the bases of customer care. Add variety.
BuzzBoard
MARCH 4, 2024
Nonetheless, overcoming these hurdles is crucial to build online customer trust and stimulate business growth. Currently, a worrying 45% of small businesses shun any form of online advertising, according to recent studies. Online workshops, webinars, or even employing experts to train teams can make a significant difference.
Autoklose
MAY 6, 2024
Studies say that people tend to remember stories much better than facts alone – 22 times , to be more precise. He took the waffle iron to his workshop, made the urethane, and poured it into the kitchen appliance. Namely, according to a study, customers tend to buy (and spend) more if salespeople mirror their behavior.
PandaDoc
APRIL 3, 2023
Training your team requires providing them with more than a manual and a few workshops before sending them out into the field. Choose stories and case studies that show examples of what worked, what didn’t, and how the process works from start to finish (from first contact, through closing a deal, all the way to follow-up).
Smooth Sale
FEBRUARY 19, 2022
Training and Studying. Training and studying are mutually beneficial for employers and employees. Employees who have access to courses, workshops, and programs are more likely to gain new skills and expand their knowledge base. Training and further study provide more senior roles and promotions and promote health and wellbeing.
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