Cience

DECEMBER 1, 2020

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. The only way to meet your customer expectations is for those expectations to reflect what you actually do. What Is Customer Retention? Pretty simple, right? Set Realistic Expectations.

Retention 96

Retention Webinar Metrics CRM Ideal Customer Profile 96

Pointclear

FEBRUARY 2, 2011

Smart companies will increasingly be "brand butlers," focusing on how they can help their customers or prospects to make the most of their daily lives (versus the old model of selling them a lifestyle). As I’ve written in the past , serving is the new selling, and support is the new marketing.

Trends 180

Trends B2B Social Media Marketing 180

Lessonly

AUGUST 14, 2020

Your old ami Thierry wasn’t able to meet you at the cafe on the corner for a croissant while helping you with your conjugation of etre. Life goes on, and will go on, and online training tools are going to be one way that smart companies help their teams stay competitive. Where did you go for the answers to these questions?

Software 49

Software Software Google Training 49

Hubspot Sales

MAY 10, 2018

If you're in a company where they won't promote you, it is probably because of you -- you are not doing something required of you that will result in a promotion. Smart companies always want to keep good people. If they aren't promoting you, then the next company won't promote you either. Why is this bad advice?

Hiring 100

Hiring Hubspot Inbound Promotion 100

Your Sales Management Guru

OCTOBER 13, 2015

Smart companies are scrutinizing their strategic sales management plans, taking a closer look at everything from their pipelines to their forecasts. We recommend that these meetings be serious events that incorporate some aspect of fun. We recommend that once a quarter you plan each sales meeting and sales training event.

Revenue 40

Revenue Hiring System Case Study 40

Sales Hacker

NOVEMBER 21, 2019

The technology can answer basic product questions and schedule meetings without human intervention. Drift’s bot (which my company uses) is another service that helps clients get answers to basic questions without human involvement. Should they: Schedule a meeting? Smart companies will start embracing AI today.

Ideal Customer Profile 83

Ideal Customer Profile How To Churn Face-to-face 83

SugarCRM

AUGUST 19, 2019

The growing use of remote data sensors – or smart sensors – to enhance the capabilities of existing equipment is a great example of how smart companies are applying IoT technology at minimal cost. Expanding revenue through servitization. There’s a lot riding on these interactions.

Trends 20

Trends SugarCRM B2C CRM 20

Klozers

JUNE 5, 2014

The recent increase in the number of Online Reputation Management companies validates this, however smart companies have learned some simple strategies and techniques on how to deal with the Customers From Hell, and try to catch them before the problem escalates, let alone they post anything negative online.

Ideal Customer Profile 50

Ideal Customer Profile Customer Social Media CRM 50

SBI Growth

DECEMBER 13, 2013

You call a sales manager strategy meeting. “We This is known as the event based training meeting. The ‘event’ usually happens in some sort of regional or national meeting. Smart companies use delivery tools like: Pod casts. Sales Manager Team Meetings: This is the second important component of an Adoption Plan.

Training 302

Training Face-to-face Webinar Metrics Forecasting 302

Partners in Excellence

APRIL 13, 2018

I have a couple of services that provide me briefings on the people I’m meeting with through the day. This morning, it was helpful as I spoke to a client/friend, I knew his company had just closed on an acquisition–something he’d been deeply involved in. At least until now.

Smart Company 65

Smart Company Analysis Face-to-face Competition 65

Hubspot Sales

DECEMBER 16, 2020

The Squarefoot team has booked meetings with executives, but progressing them through the sales process is now taking longer than before. The pandemic has caused massive dislocation that has resulted in some truly historic opportunities for smart companies, especially in distressed sectors like real estate.”.

Real Estate 134

Real Estate Face-to-face Forecasting Hubspot 134

Sales Hacker

JUNE 16, 2020

With limits on in-person meetings, it’s even more important to double down on your digital selling strategy. And so we’re going to have a conversation around his new book, which talks about how to avoid cognitive bias when dealing with the COVID-19 pandemic. Now, before we get there, we want to thank our sponsors.

Government 99

Government Call-back Real Estate Face-to-face 99

Sales Hacker

JUNE 23, 2020

So, it’s a really important conversation, particularly now, as so many companies are focused on how to keep your customers, how do you engage your customers in the right way. With limits on in-person meetings, it’s even more important to double down on your digital selling strategy. Our first sponsor is LinkedIn.

Customer 67

Customer Churn Lead Rank Scale 67

Sales Hacker

JULY 16, 2020

Smart companies, and sales professionals, are leveraging their integration ecosystems to create more sales deals and attract higher valuations. I’ve met countless sales professionals who hold recurring meetings with reps from partner companies who cover the same territory. Return the favor by doing the same for them.

Top of Funnel 95

Top of Funnel Pipeline Scale Funnel 95