Don’t Care What Happens After the Sale? That’s Your First Mistake
Hubspot Sales
MAY 10, 2018
In fact, a 2018 HubSpot survey showed 77% of respondents research brands before they engage with them. In a similar survey, 90% of respondents said they were more likely to purchase more if a company provided excellent customer service. And in today’s economy, that starts with great reviews from fantastic customer service.
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