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How to Get Sales and Customer Service Teams Working Together

Zendesk Sell

But this shift towards relationships and away from mere transactions has also revealed one of the fundamental problems in how we think about sales and customer service. The problem is priorities: a sales team’s priority, the thing they’re judged by, is having as many conversations as possible.

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The Slippery Slope of Discounting | Sales Motivation and Sales.

The Sales Hunter

The Slippery Slope of Discounting. I start this by saying that you must believe in the price you are offering for your product or service. For sake of argument, let’s say that you do believe in your price, but offering a discount has become commonplace among your sales force. E-mail RSS. Twitter Facebook.

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3 Ways Sales Automation Can Help Your Reps Sell More

Apptivo

However, at times no matter how long one stretches, sales tasks eat up a lot of productive hours. So, whether you’re a sales manager or a sales representative, keep reading to find out how sales automation can boost your sales process! 3 Ways sales automation can help your reps sell more!

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10 Sales training techniques every manager should know

PandaDoc

What type of training is required for a sales manager? There are many sales training techniques to choose from. Some are better suited to onboarding new hires or educating frontline reps, while others are more effective sales training methods for management. But don’t discount the talent of your newest reps.

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Do You Buy Shoes?

Smooth Sale

I turned to Roberta to reveal that the high-end shoe store across the street was having a fantastic sale. Later, as I returned to the office, the Sales Manager stopped me. I turned to the manager to ask: “Do you buy shoes? I turned to the manager to ask: “Do you buy shoes? “Yes!”

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How "Social Media" Can Be Part of Your Prospecting Strategy.

The Sales Hunter

I’ve spoken along these lines before, when I said that internet platforms are very effective for generating business with both existing and new customers. I’ve been using these tools for years and I generate a tremendous amount of new business from them. Copyright 2012, Mark Hunter “The Sales Hunter.”

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15 CRM Statistics You Need to Know

Pipeline

This means salespeople need to do their homework before a meeting, such as finding the prospect’s pain points, knowing which features of their products/services are effective in solving their problems, and anticipating any issues that may arise during the negotiations. It’s also a critical tool to retain existing customers.

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