The Sales Hunter

APRIL 30, 2013

Two days after the customer makes their purchase, reach out to them with a phone call thanking them for buying and making sure they received what they wanted with regard to the benefits they were looking to fill. Two weeks after the purchase, call the customer again and ask for their feedback as to how things are going.

Customer 269

Customer Cold Calling Customer Service Consultative Selling 269

The Sales Hunter

JANUARY 10, 2012

Mark’s Insights on SALES MOTIVATION. Sales Motivation. It’s critical you know what your sales negotiation strategies are to ensure you have the ability to achieve your objectives. ” Sales Motivation Blog. customer service. sales motivation. Mark’s Insights on PRICING.

Negotiation 181

Negotiation Motivation Strategy Hiring 181

Zoominfo

AUGUST 31, 2020

According to HubSpot research, 93% of consumers will be repeat buyers at companies with excellent customer service. With stakes that high, it is perhaps ironic that the early steps of building customer loyalty start with the figurative eyes and ears of a company. Build Loyalty.

Ideal Customer Profile 264

Ideal Customer Profile Lead Rank Marketing Loyalty 264

The Sales Hunter

NOVEMBER 22, 2011

Mark’s Insights on SALES MOTIVATION. Sales Motivation. Conversely, the less the customer knows about yours, the better off you will be. Don’t start any negotiation until you know exactly what it is the customer wants. You must find out what their expectations are and what their objections are.

Negotiation 200

Negotiation Motivation Strategy Ideal Customer Profile 200

The Sales Hunter

FEBRUARY 20, 2012

Mark’s Insights on SALES MOTIVATION. Sales Motivation. When you contact each of your customers this time, you focus on thanking them for their business and asking them about how your company’s level of customer service has been. ” Sales Motivation Blog. customer service. leadership.

Motivation 200

Motivation Leads Marketing Qualified Lead Ideal Customer Profile 200

The Sales Hunter

JULY 17, 2013

This means that when you pause anytime you share a key piece of information or answer an objection,your response will seem more credible because of the pause. I say a longer pause after you state your price because your objective is to ensure the customer speaks first after you’ve shared the price.

Cold Calling 244

Cold Calling Customer Service Consultative Selling Negotiation 244

The Sales Hunter

FEBRUARY 14, 2012

Mark’s Insights on SALES MOTIVATION. Sales Motivation. The objective of the voicemail messages is for the prospect to see you as somebody different. Your objective is that over time, this will help open the door and at some point you will have the privilege to talk live with the person. customer service.

Motivation 168

Motivation Cold Calling Strategy Prospecting 168

The Sales Hunter

DECEMBER 27, 2011

Mark’s Insights on SALES MOTIVATION. Sales Motivation. Your objective is to wish them the best and find out from them what they expect in 2012. Best thing of all is many times it means the customer or prospect will call you to do business. They are motivated to do business with you. customer service.

Motivation 213

Motivation Hiring Ideal Customer Profile Negotiation 213

The Sales Hunter

JANUARY 24, 2012

Mark’s Insights on SALES MOTIVATION. Sales Motivation. Changes could be in order lead-times or delivery schedules or any number of other things but it is always amazing at what you may not think is a big deal is actually a huge benefit to a customer. Talk quality with your customer. ” Sales Motivation Blog.

Motivation 201

Motivation Ideal Customer Profile Hiring Negotiation 201

The Sales Hunter

NOVEMBER 15, 2011

Mark’s Insights on SALES MOTIVATION. Sales Motivation. Your objective is to not just beat these goals, but to nail them big time! ” Sales Motivation Blog. Related posts: Sales Motivation: What are Your 2011 Goals? Sales Motivation: Are You Accountable for Your Goals? customer service.

Motivation 178

Motivation Ideal Customer Profile Negotiation Hiring 178

The Sales Hunter

NOVEMBER 12, 2011

Mark’s Insights on SALES MOTIVATION. Sales Motivation. ” My objective with the quote is simple — you know your material so well that once it’s time to actually make the sales call, you don’t need your material. When you know your material this well, it becomes easy then to flex with the customer.

Motivation 171

Motivation Hiring Ideal Customer Profile Negotiation 171

The Sales Hunter

FEBRUARY 18, 2014

The way you feel is going to impact your level of confidence, but in the end it’s up to the customer to gauge your confidence. When you handle objections, do you run and hide or do you address them straight on? When you ask for the order, are you giving the customer eye contact? . ” Sales Motivation Blog.

Cold Calling 229

Cold Calling Motivation Discount Selling Skills 229

The Sales Hunter

FEBRUARY 28, 2012

Mark’s Insights on SALES MOTIVATION. Sales Motivation. ” Sales Motivation Blog. Sales Training Tip #393: Your Body Language and the Customer’s Objection. customer service. sales motivation. Mark’s Insights on PRICING. Mark’s Insights on PROSPECTING. FREE Resources.

System 160

System Motivation Training Hiring 160

The Sales Hunter

SEPTEMBER 26, 2013

We want customers talking and we want them engaged. That is the objective, so let’s engage them with a discussion. Your objective is to know what you sell and know it so well that you don’t need anything other than the questions you want to ask. ” Sales Motivation Blog.

Consultative Selling 201

Consultative Selling Face-to-face Selling Skills Motivation 201

The Sales Hunter

JUNE 5, 2013

Asking the customer a couple of questions that reference the web can tell you a lot about the customer’s level of willingness to use the web to gain information. Your objective as a salesperson in today’s business climate is to bring to customers a level of confidence and insight they could not gain from the Internet.

Customer 250

Customer Direct Response Selling Skills Motivation 250

The Sales Hunter

JANUARY 25, 2012

Mark’s Insights on SALES MOTIVATION. Sales Motivation. The entire objective of the follow-up is of course to help close the sale. ” Sales Motivation Blog. customer service. sales motivation. Mark’s Insights on PRICING. Mark’s Insights on PROSPECTING. FREE Resources. leadership.

Inside Sales 168

Inside Sales Motivation Hiring Ideal Customer Profile 168

The Sales Hunter

OCTOBER 22, 2013

Passion not only impacts the selling process with the customer, but it also impacts the motives and focus of the salesperson. Your objective each day is to not just go and sell, but to go and sell with passion. ” Sales Motivation Blog. Blog Customer Service'

Customer Service 267

Customer Service Motivation Study Up-Sell 267

The Sales Hunter

JULY 11, 2013

View the customer as if you were peeling an onion. Your objective in peeling an onion is to get to the good part. Your objective is to get to the good part of understanding the customer’s needs and wants, and that means asking follow-up questions regarding what they just shared with you.

Cold Calling 204

Cold Calling Consultative Selling Follow-up Selling Skills 204

The Sales Hunter

AUGUST 5, 2013

If a customer wanted to hear a presentation, they could go to YouTube and watch a video. The objective of a sales call is to have a discussion with the customer. The objective is to engage them and find out their needs. The more engaging you are with the customer, the more likely you will be in closing the sale.

Closing 198

Closing Consultative Selling Motivation Selling Skills 198

Engage Selling

AUGUST 10, 2017

Anyone can memorize a sales script – but it’s an essential skill for salespeople to be able to handle all elements of a real-world conversation, including those dreaded objections. An unexpected … Read More »

Objections 64

Objections How To Pivotal Conversion 64

The Sales Hunter

NOVEMBER 8, 2012

Rather, I think they’re a customer service person at best. Reason I say this is because the role of the salesperson is to demonstrate value and to be able to understand a customer well enough to know how to demonstrate value. Just because the customer asks you for a discount doesn’t mean they should get it.

Discount 262

Discount Customer Service Closing Selling Skills 262

Lessonly

JANUARY 9, 2020

What these decision makers will quickly find, though, is the best customer service training tools are not the compliance-based training programs of the past. What these decision makers will quickly find, though, is the best customer service training tools are not the compliance-based training programs of the past.

Customer Service 26

Customer Service Software Software Training 26

Partners in Excellence

MARCH 14, 2024

Real value must be produced in order to motivate customers to buy. In implementing sales, marketing, and customer service strategies, go back to the fundamentals, execute them with perfection. Do we have the most effective and efficient channels to reach the customers? Keep it simple, go back to the basics.

Face-to-face 112

Face-to-face Lead Rank Lead Scoring Churn 112

The Sales Hunter

DECEMBER 5, 2011

Mark’s Insights on SALES MOTIVATION. Sales Motivation. They understand that if you don’t initiate the process, there is little chance of reaching your objective. customer service. sales motivation. Mark’s Insights on PRICING. Mark’s Insights on PROSPECTING. FREE Resources. leadership.

Cold Calling 161

Cold Calling Motivation Hiring Ideal Customer Profile 161

Sales Hacker

DECEMBER 14, 2022

Sales enablement allows sales teams to understand products and services in greater detail than ever, along with questions and even objections. Remember, most buyers are very educated in the product/service — but that education doesn’t take into account their unique buying dynamics and motivations. Motivations.

Sales Meeting 89

Sales Meeting Meeting Collateral Ideal Customer Profile 89

Zoominfo

AUGUST 31, 2020

Build Loyalty According to HubSpot research, 93% of consumers will be repeat buyers at companies with excellent customer service. With stakes that high, it is perhaps ironic that the early steps of building customer loyalty start with the figurative eyes and ears of a company.

Ideal Customer Profile 130

Ideal Customer Profile Lead Rank Marketing Loyalty 130

The Sales Hunter

SEPTEMBER 20, 2013

Objective of the calls is three-fold. First is to get the name of your company back in front of the customer/prospect, even though the person might not be our buyer. Second, the discussion between the senior level person and the customer may very well uncover new opportunities you the salesperson were not aware of.

Sales Management 202

Sales Management Cold Calling Closing Consultative Selling 202

Sales and Marketing Management

JULY 4, 2019

Training programs in sales or customer service, negotiation, coaching and leadership all contain the same foundational elements. The objectives of the model are to better understand the current state of the situation, find issues or problems to resolve, determine the ramifications of those issues, and explore solutions.

Conversion 264

Conversion Lead Rank Coaching Guidelines 264

Lessonly

OCTOBER 19, 2018

Whether it be explaining a certain promo, handling a specific objection, or responding to a ticket, practice is a way for you to give them a space to give something new a shot without restrictions. When other reps see a peer do something very well, it’s incredibly motivating. Catch the last part of this series, Perform, next week.

Customer Service 20

Customer Service Training Customer Promotion 20

LeadFuze

JULY 7, 2023

In this thorough overview, we’ll investigate the significance of creating intelligent sales objectives and approaches that can assist you with accomplishing them. Additionally, we will discuss the SMART methodology for setting specific, measurable, achievable, relevant and time-bound objectives.

Sales Goal 52

Sales Goal Churn Incentives Incentive 52

PandaDoc

APRIL 25, 2023

When sales targets are aligned with precise actions and timeframes, your team feels part of your business’s success — and ultimately more motivated to reach their sales targets. This can include training on product features and benefits, sales techniques, objection handling, and customer relationship management.

Examples 52

Examples How To Hiring Segment 52

Hubspot Sales

OCTOBER 11, 2019

Personal selling is highly effective for a few reasons: It allows for detailed, personalized communication between your business potential customers. It gives your sales team the chance to individually address any questions, concerns, or objections potential customers may have and move them closer to purchase.

Buyer Persona 114

Buyer Persona Sales Qualified Lead Follow-up Lead Qualification 114

Sales and Marketing Management

DECEMBER 17, 2018

Teams perform better than individuals [ Kuhn, “Experiments on Motivation, Incentives and Rationality” 2007 ], and you and your bottom line can benefit from rewarding teams. By assembling teams that included the sales reps, sales engineers, customer service and invoicing specialists, the company beat their own aggressive goals.

Incentives 149

Incentives Incentive Compensation ROI 149

Jeffrey Gitomer

FEBRUARY 14, 2012

Determining what the probable purchaser deems as the factors that will influence their motivation to listen and understand with the intent to purchase. Customer Loyalty. Overcoming Objections. Putting yourself on the same side of the fence with the probable purchaser. Finding something in common. Importance. Categories.

Hiring 255

Hiring Social Media Loyalty Referrals 255

Smooth Sale

OCTOBER 5, 2023

Motivate Yourself To Take Action Ironically, although we may feel excitement about the possibilities ahead, many quickly revert to thinking, ‘Oh, it will be too much trouble; I’ll just stick with the same old.’ Consider how you can apply what you want to do concerning business and possibly your personal life.

Lead Rank 78

Lead Rank Lead Scoring Face-to-face Networking 78

Smooth Sale

MAY 15, 2023

For instance, web designers need to establish what distinguishes their work from others – such as which software or approach to customer service sets them apart. It’s best to establish open lines of dialogue between both parties to ensure proper alignment and progress toward mutually beneficial objectives.

Strategy 78

Strategy Analytics Maximizer Customer Service 78

Crunchbase

AUGUST 16, 2022

Like any group of individuals that comes together for a common cause, if a sales team is going to succeed consistently, reps and management must operate in a culture that motivates individuals to perform at their best. A sales coach is part mentor, motivator, diagnostician and trainer. What is a sales coach?

Coaching 93

Coaching Sales Management Company Hiring 93