Remove Customer Service Remove Motivation Remove Objections Remove Tools
article thumbnail

Building Value during the Price Objection

Mr. Inside Sales

How many times have you been told to build value when you get the price objection? Often times, services and products are roughly the same, and prospects will buy from the people they like, know or trust. The post Building Value during the Price Objection appeared first on Mr. Inside Sales. Want a better way? Get Access Today.

article thumbnail

3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Ultimate Guide to Objection Handling: 40 Common Sales Objections & How to Respond

Hubspot Sales

Common Sales Objections. Every prospect you speak to has sales objections, or reasons they’re hesitant to buy your product. Why are sales objections unavoidable? To be successful, reps must learn how to both discover and resolve these objections. What Is Objection Handling? Why Is Objection Handling Important?

article thumbnail

How Important is Customer Service? Ask Verizon.

Carew International

4 Essential Ingredients for Effective Customer Service. Anyone tempted to downplay the importance of customer service need look no further than the PR nightmare playing out for Verizon Wireless in its handling of a data overage occurrence with the Santa Clara County Fire Department.

article thumbnail

Pick The Right Plays: Using the Go-To-Market Framework

Zoominfo

According to HubSpot research, 93% of consumers will be repeat buyers at companies with excellent customer service. With stakes that high, it is perhaps ironic that the early steps of building customer loyalty start with the figurative eyes and ears of a company. Build Loyalty.

article thumbnail

How a Simple Pause Can Save a Sales Call

The Sales Hunter

The customer is talking and you didn’t even have to ask a question. Pausing is also a powerful tool when we are communicating something of importance. This means that when you pause anytime you share a key piece of information or answer an objection,your response will seem more credible because of the pause.

article thumbnail

5 Sales Negotiation Strategies that Work | Sales Motivation and.

The Sales Hunter

Mark’s Insights on SALES MOTIVATION. Sales Motivation. Time is the greatest negotiating tool you have. The more you can know about the customer’s timeline, the better. Conversely, the less the customer knows about yours, the better off you will be. ” Sales Motivation Blog. customer service.