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When is Face-to-Face Instructor-Led Training the Best Option?

The Brooks Group

With the rise of technology in the workplace, some may wonder if classroom training will soon be replaced by digital alternatives. As it stands, face-to-face instructor-led training still remains the gold standard for developing employees and achieving lasting performance lift and training ROI.

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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate.

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Bringing Our Customers New Training & Coaching Advancements

Highspot

With organizations spending $2,020 per rep a year on training, it’s unsurprising that 95% of sales leaders reported that sales training is the most important form of enablement for their teams, according to CSO Insights. ” Highspot changed that, improving the company’s speed of training delivery by 30%.

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The Adapter’s Advantage: Emily Mason on Disrupting Sales Training

Allego

In this episode, ResMed’s Senior Learning Strategist Emily Mason discusses the beauty of being a disruptor, the value of “throwing weird things out in the marketplace,” and how to make sales training hyper-personalized. Emily Mason is a senior learning strategist specializing in sales training at ResMed. From This Episode.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

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Sales Readiness Software, a new and critical part of a successful coaching.

Awarathon

Getting the most out of every coaching and training session is key to increasing sales velocity and conversion rate. Sales readiness, in simple terms, is all about – “Preparing your sales team to face the buyer with proper industry knowledge, product insights & to solve a business problem.”

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5 AI-Powered Solutions That Boost Sales Training Efficiency Now

Allego

If you’re involved in sales training , you know creating a training program is a multi-step and multi-person effort. For sales training to be effective, you must: Identify Specific Needs: This involves understanding the unique aspects of your product or service, the target market, and the skills or knowledge gaps within the sales team.

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