Increase Sales

JANUARY 10, 2012

Conducting business face to face through in person meetings still tops using technology according to 2011 survey published in the October 2011 edition of The Wire from AirPlus. Granted these were not potential customers (at least I do not think so), but they were business colleagues and centers of influence.

Face-to-face 118

Face-to-face Meeting Social Media Survey 118

The Sales Hunter

NOVEMBER 27, 2012

The customer has asked you a question, and you pause to collect your thoughts before speaking. To emphasize you’re thinking, go ahead and touch the side of your face. Notice I say “touch the side of your face.” It can be seen as a way of giving more importance to whatever you say after you pause.

Face-to-face 183

Face-to-face Motivation Up-Sell Customer 183

Product Management University

AUGUST 2, 2023

Here are 10 things that would happen if product management, product marketing, sales and customer success all had a common view of your target customers. There’d be a common understanding of what customers are trying to accomplish, why those business goals and outcomes are critical to their success and how they measure success.

Face-to-face 52

Face-to-face Customer Top of Funnel Funnel 52

Partners in Excellence

JANUARY 22, 2024

Sometimes, I feel like a broken record talking about Customer and Business Acumen. Yet these same leaders complain about the ability to connect to prospects and customers. Yet these same leaders complain about the ability to connect to prospects and customers. I ask: “How does your customer make money?”

Customer 101

Customer Face-to-face Enterprise Enterprise 101

Allego

JUNE 22, 2021

Welcome to the Allego Customer Spotlight, where we share insights from conversations with customers who rely on Allego to help transform their sales learning and enablement. I love combining my experience as a healthcare provider with the selling and training aspects of a medical device company.”

Training 137

Training Customer Hiring Face-to-face 137

Highspot

MAY 20, 2021

With organizations spending $2,020 per rep a year on training, it’s unsurprising that 95% of sales leaders reported that sales training is the most important form of enablement for their teams, according to CSO Insights. ” Highspot changed that, improving the company’s speed of training delivery by 30%.

Coaching 97

Coaching Training Customer Face-to-face 97

Janek Performance Group

MARCH 8, 2024

Sales training is one of the most significant investments an organization can make in their sales team. In fact, research cited by taskdrive.com shows sales training has an average return on investment of 353 percent. In 2023, on average, Janek clients realized a 1188 percent return on their training investment.

Training 62

Training Face-to-face Education Negotiation 62

MTD Sales Training

APRIL 15, 2020

When customers step through the door, they expect a certain level of customer service. Your customer will expect an experience that is free-flowing and completely hassle free and can set you apart from your competitors if you do it right. They expect you to know your customer. Do you know your customers wants and needs?

Retail 177

Retail Customer Face-to-face Customer Service 177

Steven Rosen

APRIL 4, 2022

The most significant impact of COVID on salespeople was the shift from face-to-face to virtual sales calls. Virtual calls are here to stay as we transition to a post-COVID hybrid selling model, depending on what your customers want and what management expects. From being on the road to working from home. Listening skills 5.

Coaching 290

Coaching Face-to-face Selling Skills Sales Coaching 290

Mr. Inside Sales

AUGUST 18, 2023

Customize this to what you’re selling, i.e., “Use that,” etc.) Need More Proven Responses to the Selling Situations You Face Every Day? ON DEMAND SALES TRAINING THAT GETS RESULTS! Get it wrong, and that could mean the end of your call—and your chance to make a sale. if you haven’t even introduced yourself!

Face-to-face 256

Face-to-face How To Gatekeeper Decision Maker 256

Mindtickle

JULY 29, 2019

Sales and service organizations are facing a perfect storm on many fronts and company representatives that are not equipped to handle complex buyer needs and competitive challenges are being left behind. Worse, account executives are not prepared to answer tough questions or lead customers through often-complex buying decisions.

Face-to-face 52

Face-to-face Hiring Customer Scale 52

Sales and Marketing Management

OCTOBER 26, 2018

They want minimal downtime, support they can rely on and access to as much training as possible, so they can be in turn, as successful as possible with their deployment. To get started, examine your customers’ journey within your organization -- every touchpoint they have in your company, every person they interact with.

Loyalty 274

Loyalty Customer Face-to-face Video 274

Sales and Marketing Management

DECEMBER 16, 2019

Author: John DiJulius The vast majority of business leaders will agree that customer service is critical to their success. However, most haven’t done what it takes to be a world-class customer service organization. . If the answer is a contact center supervisor or director of the customer service team, they’ve missed the mark. . .

Company 423

Company Customer Insurance Insurance 423

Mr. Inside Sales

OCTOBER 21, 2022

My manager told me that when I’m on the phone with a prospect or customer, someone was going to sell someone—either the customer was going to sell me on why he wouldn’t buy, or I was going to sell him on why he should buy. So can your customers! Need More Proven Responses to the Selling Situations You Face Every Day?

Face-to-face 271

Face-to-face Gatekeeper Decision Maker Licensing 271

Allego

DECEMBER 13, 2022

In this episode, ResMed’s Senior Learning Strategist Emily Mason discusses the beauty of being a disruptor, the value of “throwing weird things out in the marketplace,” and how to make sales training hyper-personalized. Emily Mason is a senior learning strategist specializing in sales training at ResMed. From This Episode.

Training 117

Training Pharmaceuticals Face-to-face Google 117

Allego

JANUARY 30, 2024

If you’re involved in sales training , you know creating a training program is a multi-step and multi-person effort. For sales training to be effective, you must: Identify Specific Needs: This involves understanding the unique aspects of your product or service, the target market, and the skills or knowledge gaps within the sales team.

Training 105

Training Hiring Exercises Webinar Metrics 105

Sales and Marketing Management

MARCH 4, 2018

Author: Ajay Gupta It’s well-known that keeping customers is much more cost-effective and profitable than securing new clients. Harvard Business Review estimated that customer acquisition is 5 to 25 times as expensive as customer retention. Put your whole team in a customer-facing role. What to do?

Customer Service 286

Customer Service Retention Hiring Account 286

BrainShark

MARCH 29, 2022

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate. Brainshark.

Customer Service 62

Customer Service Ideal Customer Profile Software Software 62

Smooth Sale

APRIL 5, 2024

Photo by Geralt Attract the Right Job Or Clientele: Why Is Your Business Not Attracting New Customers? Why is your business not attracting new customers? If you have noticed that your company is no longer bringing in new faces to your business and need help getting people to look your way, you must consider why this is the case.

Customer 90

Customer Social Media Hiring Licensing 90

Mindtickle

JULY 29, 2019

Sales and service organizations are facing a perfect storm on many fronts and company representatives that are not equipped to handle complex buyer needs and competitive challenges are being left behind. Worse, account executives are not prepared to answer tough questions or lead customers through often-complex buying decisions.

Face-to-face 45

Face-to-face Hiring Customer Scale 45

MTD Sales Training

MAY 28, 2019

We have to turn ourselves around from being someone who sells stuff to someone who is more interested in the overall experience we expose our customers to. We have to turn ourselves around from being someone who sells stuff to someone who is more interested in the overall experience we expose our customers to.

Customer 219

Customer Face-to-face How To Travel 219

Janek Performance Group

MARCH 12, 2024

Sales executives and sales managers would agree that their sales teams need ongoing training, coaching and support to get to the top of the game and stay there. Effective sales training should be an essential aspect of your sales strategy. In fact, it is vital for your long-term business success.

Outsourcing Services 62

Outsourcing Services Training Hiring Workbooks 62

Mr. Inside Sales

NOVEMBER 3, 2019

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps. Answer: False.

Customer Service 120

Customer Service Customer Face-to-face Hiring 120

Mindtickle

JULY 29, 2019

Sales and service organizations are facing a perfect storm on many fronts and company representatives that are not equipped to handle complex buyer needs and competitive challenges are being left behind. Worse, account executives are not prepared to answer tough questions or lead customers through often-complex buying decisions.

Face-to-face 40

Face-to-face Hiring Customer Scale 40

Force Management

JANUARY 25, 2024

A sales training initiative is a big investment - one you want to ensure provides a long-term return. The key to ensuring a return on the investment is increasing the breadth and depth of your engagement, ensuring long-term adoption and extending training to all customer-facing professionals, not just the direct sales team.

Lead Gen 114

Lead Gen Face-to-face Direct Sales Team Channels 114

Force Management

OCTOBER 8, 2020

This post is an extension of the Ten Reasons Why Our Sales Training Is Different. Read the original article to learn more about why our process equips our customers to achieve lasting results. Provide custom, sales consumable content and tools that are build to accelerate adoption and available to your sales teams 24/7.

Training 147

Training Face-to-face Coaching Exercises 147

Sales Training Connection

AUGUST 29, 2012

Sales training. Let’s round up two representatives of everyone engaged in sales training – sales training vendors, training managers, VP’s of Sales, front-line sales managers, sales reps etc. The reason for the round up is we want to do a comprehensive opinion survey about the status of sales training.

Face-to-face 101

Face-to-face Training Survey Vendor 101

Partners in Excellence

JUNE 14, 2023

Answer this question, you have 90 seconds: What does your customer care about? Probably no one answered something to the effect of “Helping my customers succeed.” ” And this is the problem we and our customers face! We train them in our products and why they might want to care about our products.

Customer 92

Customer Face-to-face Promotion Up-Sell 92

Zoominfo

JULY 13, 2023

The sustained growth that can only come from retaining and expanding your customer base relies on sales reps who consistently build genuine relationships with customers. That work starts with determining where a customer is today, understanding where they’re going in the future, and seeing how you can help them bridge the gap.

Strategy 130

Strategy Customer Hiring How To 130

Pipeliner

DECEMBER 17, 2020

Although you can train your staff to fill in these gaps or hire employees, these solutions can often be expensive, if not time-consuming. The Life Sciences industry is relevant to various sectors, making it a multi-faceted field. But it also means that there is fierce competition in the industry. Overcoming Missing In-house Skill Sets.

Face-to-face 52

Face-to-face Outsourcing Services Marketing Government 52

Smooth Sale

DECEMBER 1, 2023

Photo by LeeRosario via Pixabay Attract the Right Job Or Clientele: How To Entice Your Automotive Customers Online Today, customers looking for vehicles for purchase or hire will do so by researching online first. Accordingly, our collaborative blog offers insights on How To Entice Your Automotive Customers Online.

Automotive 108

Automotive Paid Content Customer Advertising 108

Sales Evangelist

MAY 14, 2019

Even if we have the right process or the best mindset, every seller is going to encounter difficulties, so we must figure out how we'll stick to our mission and achieve greatness in the face of adversity. He had what he calls a dysfunctional life, but he learned the ability to thrive in the face of difficulty.

Face-to-face 60

Face-to-face Insurance Insurance How To 60

Pipeliner

AUGUST 2, 2023

If you own a small business, you’ve probably dealt with an unhappy customer or two. Pouring your soul into your customers only to receive negative feedback can be discouraging and frustrating. But with some preparation and knowledge, you can improve your chances of turning a disgruntled customer into a loyal one.

Insurance 97

Insurance Insurance Customer Survey 97

Nutshell

APRIL 18, 2024

Your customer data is the key to understanding your customers better so you can improve your marketing, sales, customer experience, and more. That’s where a single customer view, or SCV, comes in. Table of Contents What is a single customer view? Explore Nutshell’s Features What is a single customer view?

Ideal Customer Profile 77

Ideal Customer Profile Customer Guidelines Government 77