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How to Track and Drive Productivity for Remote Sales and Customer Service Reps in 2019

Sales Hacker

The remote sales force and customer service team is officially here. employees reported working remotely all or some of the time in 2017, compared to just 23 percent in 2015 and 19 percent in 2003 , per the Bureau of Labor Statistics. Sales and customer service teams are not immune to these larger trends.

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2017 in Review – Birthdays, Gong Ringing, and the Future of Sales Training

The Brooks Group

2017 was a big year for The Brooks Group. The Brooks Group celebrated 40 successful years in business! In 1977, our founder Bill Brooks started The Brooks Group with a mission to help salespeople improve their own lives and the lives of their customers. Jeb led his team to victory at the office bowling party.

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Culture: The Sales Organization’s Secret Weapon

Janek Performance Group

Janek Performance Group recently received the prestigious State of Nevada Top Workplaces 2023 Award , marking our third consecutive win. The team won three NBA championships in a span of four years (2015, 2017, 2018) and set several NBA records, including the most wins in a regular season (73 wins in 2015-2016).

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What is Data Normalization & Why Should You Care?

Zoominfo

At a basic level, data normalization is the process of creating relativity and context within your marketing database by grouping similar values into one common value. And the adoption is of these technologies is growing; an additional 20% have plans to invest in SFA and enterprise marketing automation solutions in 2017 ( source ).

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Slack Bots, Artificial Intelligence

Pipeliner

So will you lose your job in 2017? I recently polled my LinkedIn audience of 95,000+ for their opinions of tools, which many believe are crucial to use hardcore 24/7/365 to exceed Plan and Quota in 2017. It’s time for THE 2017 TOOLS LIST: Cue the fembot Tron girls and Daft Punk! or even 4.0 is upon us.

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The Deal Doesn’t End with a Signature: Service in Manufacturing Sales

Miller Heiman Group

Sales may be the department that moves the deal, but it’s customer service that drives customer loyalty: Service professionals communicate with customers as much as 10 times more than sellers, according to the Technology Services Industry Association. Sales Sells the First Deal, Service Sells Future Deals.

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