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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate.

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6 Best Sales Onboarding Software Solutions for 2021 [In-Depth Comparison]

Bigtincan

There is no shortage of sales onboarding solution options to choose from and most of them offer basic instructor-led training that is created once and typically isn’t updated for months or years at a time. Bigtincan Learning is built to directly address the four requirements of an advanced onboarding solution mentioned above: Training.

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A Guide to Choosing Sales Software For Your Team

Pipeliner

With Q4 already underway and 2021 around the corner, sales leaders are already considering which investments to make in their sales stack. And companies are now using sales software to hit their number. These include business presentation software, sales software, sales training software , and many more.

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How to Revolutionize Your Sales Enablement Strategy in 2021

Zoominfo

That’s why putting plenty of focus on sales enablement will be crucial for 2021. The Elements of a Winning Sales Enablement Strategy for 2021. Learning Management System (LMS): This provides customized learning pathways for each of your salespeople, based on role and experience, while tracking their progress.

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Emerging Sales Signals: 5 Trends to Consider in 2021

Crunchbase

While it’s impossible to predict what 2021 and the years beyond may bring to sales, assessing the confusing marketplace in 2020 does give us some useful insights to use as a launchpad. Here’s what we discovered for 2021. Around 70 percent of organizations, according to Salesforce , are now training reps to sell from home.

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2021 Gartner Market Guide for Sales Enablement Platforms

Allego

The 2021 Market Guide reports an increased demand for a fully native platform for sales content, sales training, and coaching capabilities—the pillars of a holistic enablement program. In a climate of ongoing uncertainty, sales organizations must transform their approach to sales content, training, and coaching.

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8 Workplace Training Trends for 2021

Lessonly

There’s no question that our work lives have been more disrupted than ever before and that has accelerated a lot of training trends that were slowly making their way into our work culture. As we cautiously step into 2021, we’ve also realized there are a LOT of new and solidified trends. with physical seminars.

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