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Act! Leadership Spotlight | Patrick Curley, CPO

Act!

Q: Can you share some details about your professional journey and how your past experiences have equipped you for your current role as the Chief Product Officer (CPO) at Act!? Q: Can you explain your approach to prioritizing and managing the product roadmap at Act!? Q: What is Act!’s In the last year, the Act!

ACT 52
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3 Ways to Keep Your Customers Happy & Improve Retention

Pipeliner

In the Harvard Business Review, one study even showed that increasing customer retention by only 5 percent will increase profit margin by 25 to 95 percent. The quickest fix to improve customer satisfaction and retention rates is to remember that customers are human. Customer retention is the key to success.

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. So today, we’re diving deep into the world of customer retention. Keep reading to learn what customer retention is, why it’s vital to business success, and what you can do as a sales rep to better retain your customers.

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How to Simplify the Appointment Process for Prospective Clients

Smooth Sale

Photo by GDJ Pixabay Attract the Right Job Or Clientele: How to Simplify the Appointment Process for Prospective Clients Successful selling requires a meeting of the minds between the buyer and the seller. The digital age is here to include online scheduling tools that act as your personal appointment concierge.

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. So today, we’re diving deep into the world of customer retention. Keep reading to learn what customer retention is, why it’s vital to business success, and what you can do as a sales rep to better retain your customers.

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The Golden Rule of Buyer Retention

Mereo

Buyer retention is vital to the revenue performance of your selling organization. Compared to prospecting new buyers, retaining 5% more buyers can increase profits from 25-95% and increase your selling success rate to 60-70%. And investing time into a long-term buyer is worth more than only going after new prospects.

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Why and How Simple Storytelling compels Buyers to Act

Babette Ten Haken

Utilizing a story voice incorporating Voice of the Customer, design-based insights draws current and prospective buyers into the story being told. Because the story’s insights act as a guide for their conversation and deliberation. The post Why and How Simple Storytelling compels Buyers to Act appeared first on Babette Ten Haken.

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