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How to Approach Multi-Channel Marketing

SugarCRM

Multi-channel marketing is now a must. Which channels you use and how you use them can make all the difference. And you likely use each channel in a different way and for different purposes. Because you shouldn’t just be asking which one channel is right. Let Your Customers Take the Lead on Channel Preference.

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How to Improve Your B2B Marketing Strategy

SugarCRM

To diversify your lead generation strategy, you need to work on your marketing communication integration, provide relevant content and strengthen multi-channel analytics. Similarly, because modern B2B buyers are primarily concerned with doing their jobs better and smarter, you need to lead with the “why” and let the “how” and “what” follow.

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Tips for Personalizing the B2B Customer Experience

SugarCRM

Whether you’re selling B2B or B2C, ultimately, you’re selling to a person and today’s buyers expect a personalized experience. How to Make the B2B Customer Experience Memorable. Make your presence known across multiple channels. B2B purchase decisions are no longer just about maximizing business value.

B2B 52
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Getting B2B Buyer Personas Right: 9 Mistakes to Avoid

SugarCRM

At the highest level, B2B marketers can answer this question by describing the types of companies that fall into their target markets. Identifying and Understanding B2B Customers Requires Buyer Personas. Taking it a layer deeper, B2B buyer personas typically outline things like: Job title and level. Not Talking to Customers.

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What Are the Best Times to Send B2B Emails?

SugarCRM

Since you focus primarily on B2B marketing, your emails must reach prospects and subscribers at times when they conduct business. Though the answer can vary for every sender, research reveals common trends for when your B2B audiences will respond best. The Best Days and Times for B2B Email. Why Does B2B Email Send Time Matter?

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Inside the Rise of B2B Video Marketing

SugarCRM

A look at what’s fueling the growth of video in B2B marketing and how you can tap into this burgeoning field. What’s the next big thing in B2B content marketing? Why is Video Taking Off in B2B Marketing? 73% of B2B organizations say that video has positively impacted marketing results ( ReelSEO ). Magazine ). Magazine ).

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How to Improve CX with Self-Service

SugarCRM

If you’re looking to open more customer service channels without breaking the bank, look no further! According to Gartner , 80% of B2B sales interactions between suppliers and buyers will occur in digital channels by 2025, while 85% of customer service interactions will start with self-service by 2025.