Remove Coaching Remove Customer Service Remove Prospecting Remove Training
article thumbnail

3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

article thumbnail

How to Motivate Your Sales Team & Improve Your Customer Service Experience with Dionne Mejer, #224

Vengreso

The demographics of who is entering the sales industry is quickly changing, which is making it clear that a one-size-fits all approach to sales training won’t work. Her innovative inside sales training tactics and proven approach gets her clients results every time. How should sales leaders train to improve the customer experience?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

TMBO Talks on Selling, Prospecting and Coaching Customers With the NBA and WNBA – Part 2

Keith Rosen

Keith Rosen · TMBO Talks on Selling, Prospecting and Coaching Customers With the NBA and WNBA – Part 2. Learn what the top salespeople are doing to make fear your ally, become unconditionally confident and win my sales by coaching their customers to succeed. Develop the UNCONDITIONAL confidence of a champion.

Coaching 126
article thumbnail

5 Terrific Telesales Training Tips

Janek Performance Group

Despite videoconferencing and virtual selling, the telephone remains essential for connecting with clients and, especially, prospects. This is a genuine desire to understand a customer’s issues. This is the essence of customer service. Since then, teleselling has been a staple of sales.

article thumbnail

The Pros and Cons of BDRs in B2B Sales and Marketing

Janek Performance Group

Typically, these professionals are tasked with identifying and qualifying potential leads and initiating contact with prospects. They can be instrumental in accelerating revenue generation and fostering customer relationships. In addition, BDRs relay customer feedback and market trends to internal teams.

article thumbnail

The Top 6 Reasons Your Company Needs Sales Management Coaching

Crunchbase

Add in an emphasis on skills improvement through ongoing coaching, and you’ll see how a sales coach can positively impact a company’s bottom line. A good coach knows how to communicate, motivate and personalize each sales associate’s training, so the sales team repeatedly delivers results. What is a sales coach?

article thumbnail

Top 21 Sales Training Programs and Techniques to Boost Team Performance in 2022

Highspot

Sales training programs are often like that — but they don’t have to be. The trick is knowing what training program and techniques to use. In this guide, we’ll dive deep into sales training and give you the information you need to choose an impactful course for your team, including: What is sales training?