SugarCRM

JULY 29, 2021

At the end, we’ll give you a Customer Experience Score, tell you what it means, and provide free resources to help you take the next steps to unleash high-definition customer experience within your organization. Plus, we will provide the tools you need to ensure you’re set up for success.

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SugarCRM

AUGUST 23, 2021

August 17th, 2021 marks the first anniversary of SugarClub , our user’s online community where they collaborate on answers, solutions, and ideas about SugarCRM and our CX solutions, including Sugar Market , Sugar Sell and Sugar Serve. A Little History of SugarClub. What’s Happened Since SugarClub Launched?

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SugarCRM

OCTOBER 17, 2023

According to CMI , 67% of marketers report that their teams have been asked by leadership to do more with no additional resources. Maybe one of the most significant advancements in content idea generation was the emergence of tools such as ChatGPT. Generative AI is a great tool to use in this context.

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SugarCRM

DECEMBER 7, 2023

Welcome to the second part of our four-part series, Mastering Sales ROI in Manufacturing: A SugarCRM Guide. In this part, we will investigate how to approach sales forecasting and which tools will become your most extensive aid. Data collection is probably done automatically if you’re using a CRM tool.

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SugarCRM

OCTOBER 3, 2023

CRM platforms, like SugarCRM, can help you delve deeper into customer behavior, interactions, and historical data, enabling you to make informed decisions and craft more personalized marketing and sales strategies. While it is reasonable to assume that larger CRM vendors possess more resources, this is not always a guarantee.

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SugarCRM

JANUARY 20, 2022

Whether you’re implementing CRM new technology or reimagining the processes you have in your existing tools, ensuring that your teams use them consistently and correctly is a key factor in your success. Below are the first 2 minutes of the webinar and the slide deck.

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SugarCRM

OCTOBER 11, 2021

SugarCRM’s mission is to provide a platform that helps our customers serve their customers. Sugar Serve provides channels for your customers to engage with you and the tools you need to serve them effectively. I often need to compare our offering to other help desk tools such as Sugar vs. Zendesk.

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SugarCRM

OCTOBER 28, 2021

If you would like to learn more about ABM and aligning your marketing and sales teams, we highly recommend these resources: CRM and Marketing Automation Integration Simplified – As experts in both CRM and marketing automation, we put together this eBook to help you understand the value you could gain with integrated tools.

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Account Based Marketing Intent Data SugarCRM Marketing 49

SugarCRM

NOVEMBER 21, 2023

So, you need to integrate your CRM and ERP tools. In other words, while CRM tools focus on customer interactions and are sales-oriented, ERP systems primarily focus on streamlining financial processes and accelerating back-office operations. Still not convinced?

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SugarCRM

JANUARY 23, 2021

CRM applications tend to be a sales-driven tool and is where sales spend their day. There are many tools out there for marketing, but they are siloed and do not integrate fully with the CRM systems. Sync marketing lists from SugarCRM and segment data on any field in SugarCRM. Send, track, and measure email campaigns.

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SugarCRM

APRIL 19, 2021

SugarCRM offers various tools to help automate sales, marketing, and customer service processes, leaving managers free to focus on strategic initiatives to make their companies more profitable. SugarCRM at Work. Keep reading to learn more about how the intelligent customer experience platform can transform your business.

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SugarCRM

JUNE 22, 2023

CRMs can provide crucial tools to manage these channels with omnichannel communication and ensure a frictionless customer experience (CX) across all touchpoints. SugarCRM’s infrastructure partner, Amazon Web Services, has an extensive toolset to collect and analyze IoT information streams and to deliver the data to CRM systems such as Sugar.

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CRM Industry SugarCRM Webinar Metrics 26

SugarCRM

MARCH 23, 2021

To put things into perspective, we spoke to Christian Wettre, GM, Sugar Sell & Sugar Market at SugarCRM, to determine how intelligent marketing automation tools can be successfully used to generate a more profitable return on marketing investments and nurture a more personal relationship with your audience base. .

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SugarCRM

SEPTEMBER 22, 2022

SugarCRM has partnered with Triblio (a Foundry Company) and DealHub to extend the Sugar platform and enhance how you engage with your prospects and customers using groundbreaking digital tools. Are you looking to go beyond traditional CRM capabilities? Further Reading. We prepared a guide to help you pick the right CRM for you.

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SugarCRM

OCTOBER 27, 2022

Are you looking to drive better sales and more revenue without investing in more tools? Why not leverage your existing CRM data? Through your CRM dashboards, analytics, and reporting capabilities, you can easily uncover previously hidden opportunities and achieve organizational goals. Below are the first 2 minutes of the webinar.

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SugarCRM

MAY 2, 2019

Meanwhile, companies that embrace modern sales technology see results that would have been impossible when using traditional sales tools. Here are 11 technology resources that will help your company greatly improve at sales: 1. By using tools like Slack, Skype, and FaceTime, you can fundamentally change your business for the better.

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SugarCRM

JULY 15, 2021

Such tools can optimize customer value with cross-departmental features, ease of implementation and use. Although, traditionally, similar software comes with a hefty price, strategic technology, resource acquisitions, and careful implementation of AI-based capabilities become affordable.

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SugarCRM

MARCH 29, 2022

release, expected to arrive in April, SugarCRM will convert all SugarCloud-hosted Professional and Enterprise customers to Sugar Sell. Integrate with Everything – Integrate your everyday tools, from email and calendars to online meetings and social media apps, so sales opportunities will follow wherever you go.

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SugarCRM

NOVEMBER 8, 2022

How Backcountry and SugarCRM Aligned on Shifting Customer Needs. By working together, SugarCRM and Backcountry were able to take a microscope to sales plans and shift selling strategies to ensure that Backcountry was able to create more value and customization around each and every customer.

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SugarCRM

FEBRUARY 17, 2022

Connect a customer to the right service specialist or resource quickly. Service management systems should be able to manage available resources and route intelligently. At SugarCRM , we provide a platform that can span multiple departments and teams in your organization. Service Level Management.

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SugarCRM

MARCH 31, 2021

SugarCRM devised a solution to this dilemma: the time-aware CX platform, which now has become the fully-fledged High Definition Customer Experience (HD-CX) standard. Time-aware CX, a signal innovation from SugarCRM, represented a major shift in how we understand customer experience tools and the whole approach to customer relationships.

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SugarCRM

NOVEMBER 11, 2020

That’s how your sales and customer relationship management work when you don’t have the right tools. And no matter what type of marketing you’re doing, you can save resources by using CRM analytics to scrub data clean. The post The Value of Analytics Integrated With CRM: 5 Reasons You Need It appeared first on SugarCRM.

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SugarCRM

AUGUST 8, 2023

CRM tools are more than just a contact book. Instead of using third-party forecasting tools or manually managing spreadsheets and reports, forecasting features help you deploy out-of-the-box key metrics and commonly used KPIs. Here’s what we found out: Forecasting Incorporated forecasting features are essential to every CRM.

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SugarCRM

FEBRUARY 16, 2023

It’s a powerful tool that organizations use to tailor their entire sales strategy to. From budgeting expenses, to human resources, and even to the employment process, it’s a way to set immediate and long-term goals. Sales forecasts are tools used by organizations to predict weekly, monthly, quarterly, and annual sales volumes.

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SugarCRM

SEPTEMBER 25, 2019

It’s the devil you know; highly trained people are available for hire for excessive salaries, BI tools are all over the place, and everyone sings praises around their perceived virtues. My teams provided simple visualization tools from detect and alert to Big Data Analytics on Hadoop/NoSQL. The result? Does this sound familiar?

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Analytics Revenue SugarCRM Salary 40

SugarCRM

MAY 31, 2021

AI-powered tools and a vast range of automations have fundamentally changed the ways that entire businesses from every industry and market sector carry out everyday tasks, and it’s increasingly urgent for business leaders to adapt to these changes. An Increase in Leads. Better Customer Engagement. Quality Forecasting.

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SugarCRM

SEPTEMBER 13, 2022

The software uses rules, algorithms, AI, and other digital tools to trigger and automate sales functions, including data entry, document routing, nurture cadences, and so much more. 11 Features to Look for in a Sales Automation Tool. Virtual meeting tools. What is Sales Automation? Lead management automation. Notifications.

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Sales Automation SugarCRM Forecasting Lead Rank 26

SugarCRM

OCTOBER 18, 2022

This is also where you’ll integrate third-party apps like email, project management tools, social media management solutions, or support and ticketing apps unless the CRM you choose already includes these solutions in one platform. Are live training and resources provided? How many additional tools and support will I need?

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SugarCRM

APRIL 28, 2022

New research from SugarCRM reveals that almost two-thirds (63%) of sales and marketing leaders agree that keeping existing customers is more cost-effective than closing a new deal. While some churn is inevitable, businesses must arm themselves with the tools to best prepare for and manage attrition. Revisit Your Customer’s Journey.

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SugarCRM

MAY 24, 2022

To help employees continue the conversation, implement an online chat tool to make communication quick and convenient. What support or resources will you need to meet your goals? It typically includes specific projects and tasks, resources and systems, and key players. What Kinds of Tools Help Sales and Marketing Align Best?

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Sales Goal Webinar Metrics Top of Funnel Strategy 26

SugarCRM

OCTOBER 26, 2023

With the proper set of tools and features, CRM software can become an essential part of operating a business. Thus, you have a powerful tool to ensure that you’re focusing on the right people and that you don’t waste time and resources on leads that are unlikely to make a purchase. Customizability How customizable is your CRM?

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SugarCRM

MAY 4, 2023

By moving your IT operations to the cloud, you can easily scale your resources up or down based on demand. Use Automation Tools Automation has played a key role as companies begin to scale and grow. Automation tools can help you streamline your operations and reduce manual workloads.

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SugarCRM

MAY 4, 2023

By moving your IT operations to the cloud, you can easily scale your resources up or down based on demand. Use Automation Tools Automation has played a key role as companies begin to scale and grow. Automation tools can help you streamline your operations and reduce manual workloads.

Scale 26

Scale Analytics SugarCRM Webinar Metrics 26

SugarCRM

MAY 4, 2023

By moving your IT operations to the cloud, you can easily scale your resources up or down based on demand. Use Automation Tools Automation has played a key role as companies begin to scale and grow. Automation tools can help you streamline your operations and reduce manual workloads.

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Scale Analytics SugarCRM Webinar Metrics 26

SugarCRM

MARCH 31, 2022

Until recently, SugarCRM offered multiple sales force automation (SFA) solutions, including Sugar Sell, Professional, and Enterprise. Sell Essentials gives you robust tools to manage your business and enables you to succeed in highly competitive industries. Sell Essentials.

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SugarCRM

MARCH 28, 2023

In its most basic form, scalability involves having the right amount of resources for your current or expected needs, all of which should enable your organization to operate without pause and without suddenly restructuring of sales and marketing activities as growth happens. Your current tech stack shouldn’t crack as you begin to scale.

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Scale SugarCRM CRM Webinar Metrics 26

SugarCRM

MAY 28, 2021

Below are some key takeaways from from the discussion between Nicole France, Vice President and Principal Analyst at Constellation Research and David Campbell, Vice President of Product Marketing at SugarCRM : Make Your Case. During the webinar, we polled our attendees on their thoughts on Artificial Intelligence as a useful tool.

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