Digging Into Customer Churn Data: A Guide to Better Retention
Zoominfo
OCTOBER 13, 2020
That’s why it’s crucial to compile, analyze, and build customer retention strategies with churn data. You probably already know what churn is, but as a refresher, here is how you calculate your churn rate: This number acts as the basis for building your customer attrition and retention strategies. The Next Steps in Reducing Churn.
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