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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate.

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Churn Analysis: The Ultimate Guide

Gong.io

How does one calculate customer churn? And how can the results of your churn analysis help you improve your business? What is customer churn and why is its analysis so important? . Simply put, customer churn is the number of customers leaving your product or service. Image Source ).

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How To Use AI To Keep Your Financial Data Safe

Smooth Sale

Artificial intelligence (AI) is progressively recognized as a powerful tool for fortifying data protection strategies. AI further enhances these environments through: Monitoring and analysis AI algorithms continuously analyze access patterns and user behavior, detecting anomalies that may indicate a breach. Celebrate Success!

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Brainshark is a Best Sales Enablement Solution Winner in 2019 Stevie Awards for Sales & Customer Service

SBI

Brainshark is a Best Sales Enablement Solution Winner in 2019 Stevie Awards for Sales & Customer Service. Machine Analysis – Brainshark’s AI-Powered Engine for Sales Coaching and Practice – Honored for Improving Sales Effectiveness and Results. It is a creative use of AI for sales training.”.

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10 Creative Examples of How to Use AI in Sales

Allego

. — McKinsey & Company Sales leaders understand the value of AI; what they need now is to identify the right tools and understand how to apply them to boost sales performance. Continue reading to learn what AI-powered sales tools are available, how they function, and how they can turn up the dial on your team’s performance.

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The Best 10 Conversational AI for Sales

Hubspot Sales

Operationally, conversational AI speeds up processes within tools like your CRM or CMS, makes reporting easier, decision-making more effective, and so much more. Here are the best ten conversational AI tools for sales. How Conversational AI Can Benefit Sales The Best Conversational AI Tools for Sales Teams What is conversational AI?

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Do You Understand Your Branch Performance?

Sales Management Plus -- SMP

Yet many distributors don’t take the time to analyze the differences in their branches because they lack the right tools for analysis. SMP has built in and easy-to-use reports and data visualizations that make branch analysis easy. Analyze Data : Use data analysis tools to compare performance across branches.