Babette Ten Haken

JULY 2, 2018

This midyear professional innovation blog post review reflects the top 5 blog posts that readers find most relevant, valuable and impactful to their professional development trajectory. Enjoy these top 5 professional innovation blog post picks from readers. Subscribe to my blog. Refresh and recalibrate your brain.

SME 53

SME Retention Motivation Meeting 53

Score More Sales

JANUARY 27, 2014

bookmark a sales blog and read regularly. sign up for RSS feeds for sales sites, blogs, or podcasts. attend a sales skills workshop. find a new audience for your product or service. analyze what past customers or clients have bought from you. offer a new service which your market wants. hire an image coach.

Lead Rank 281

Lead Rank Lead Scoring Hiring Ideal Customer Profile 281

BuzzBoard

MARCH 4, 2024

However, embarking on digital advertising initiatives such as content marketing and social media promotions can substantially enhance visibility, cultivates customer fidelity, and escalate profits for local businesses. Online workshops, webinars, or even employing experts to train teams can make a significant difference.

Small Business 52

Small Business Small Business Marketing Webinar Metrics 52

Babette Ten Haken

AUGUST 27, 2018

Innovative customer experiences stand out from what customers are used to experiencing. Also, after the customer service rep, sales rep, engineer, field sales service rep, Quality professional departs, the customer asks themselves: “What just happened?”. Customers cannot get you out of their minds.

Customer 88

Customer SME Retention Engineering 88

Babette Ten Haken

AUGUST 23, 2018

Engage me to speak or conduct an interactive workshop at your next corporate or association event. Subscribe to my blog. Start moving one millimeter forward, today. Has what you read Today started you Thinking about tomorrow ? Contact me. Let’s create a One Millimeter Mindset program that fits your needs.

Retention 154

Retention Customer Revelation Loyalty 154

Babette Ten Haken

SEPTEMBER 24, 2018

Hire me to speak or conduct a workshop at your next corporate or association event. Subscribe to my blog. Move one millimeter beyond a comfortable client retention strategy, towards what is Possible. Today and Tomorrow. Contact me. Let’s create a One Millimeter Mindset program that fits your needs. Never miss another insightful post.

Ideal Customer Profile 221

Ideal Customer Profile Retention Strategy SME 221

Babette Ten Haken

JANUARY 3, 2019

And besides, your customer just may be investing in your imagination, as well. And if you are on a field service team or serve an internal customer service function, you continuously look at the daily, weekly and monthly aggregated topics comprising customer calls. Learn how to better serve your customers.

Ideal Customer Profile 71

Ideal Customer Profile Customer Retention SME 71

Babette Ten Haken

NOVEMBER 26, 2018

My One Millimeter Mindset blog post, “ Do Our Professional Labels create Positive Customer Experiences? ” has been selected as a Finalist for the Customer Experience Update annual MVP Awards!! Click on this link or click on the widget appearing in the right hand column of this blog! Enjoy this blog post?

Churn 80

Churn Retention Ideal Customer Profile Strategy 80

Babette Ten Haken

DECEMBER 3, 2018

When we sell to them, design for them, implement solutions or engage in customer service activities. Initially, we are excited to do business with these clients, even if they already are existing customers. If you enjoy my content, please share this blog post with the professional associations that you are a member of.

Ideal Customer Profile 85

Ideal Customer Profile SME Hiring Customer Service 85

Babette Ten Haken

SEPTEMBER 5, 2018

Isn’t it time to take a different approach to acquiring and, most of all, retaining valuable customers? Contact me today to discuss the speaking program and workshops which make the most sense for your organization, tomorrow. Engage me to speak or conduct an interactive workshop at your next corporate or association event.

Customer 109

Customer SME Retention Engineering 109

PandaDoc

APRIL 3, 2023

Training your team requires providing them with more than a manual and a few workshops before sending them out into the field. Consider integrating your sales team with other departments to help train in areas like customer service, and get more insights into product development.

Training 98

Training Hiring Construction Case Study 98

Babette Ten Haken

JANUARY 7, 2019

Engage me to speak or conduct a workshop at your next corporate or association event. Learn how to better serve your customers. Subscribe to my blog. If you answered “Yes” to any of these questions, then take action in one of these three ways. Catalyze your mindset and skill sets! Book a 40-minute strategy appointment with me.

Ideal Customer Profile 79

Ideal Customer Profile Outsourcing Services Customer Retention 79

Babette Ten Haken

MAY 2, 2018

Also, VoC – when done right – turns customer service conversations into insightful and mutually enjoyable works of art. When we qualify customer experience, we establish the situational context behind what eventually is quantified in CX surveys. Subscribe to my blog. Never miss another insightful post.

Customer 59

Customer Survey SME Social Media 59

SugarCRM

APRIL 19, 2022

Not every customer service inquiry requires a call with a live representative. Consumers seek a customer self-service portal to answer the standard questions that keep their use of your products and services running smoothly. What is Customer Self-Service? Choose their preferred method of service.

Customer 44

Customer Knowledge Base Customer Service Consumer 44

Babette Ten Haken

NOVEMBER 12, 2018

Enjoy this blog post? I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a workshop at your next corporate or association event. Subscribe to my blog. And, as their stories become part of our stories, to profitably continue to do business with us. Contact me.

Ideal Customer Profile 89

Ideal Customer Profile Retention SME Compensation 89

Babette Ten Haken

DECEMBER 19, 2018

These 18 ways create a more effective customer retention strategy. Or a sales engineering professional, a customer service professional, or any other professional engaged in acquiring and retaining customers. Subscribe to my blog. However, they are contrary to everything you have learned as a sales professional.

Retention 79

Retention Ideal Customer Profile Strategy Customer 79

Score More Sales

FEBRUARY 9, 2015

At one point in my career I was certified by Franklin-Covey (at that time they were the leaders in productivity training) and I led over 100 workshops with sales, customer service, and other company employees on ways to get more done consistently. I learned from the best. Increase Opportunities. Expand Your Pipeline.

Webinar Metrics 120

Webinar Metrics Ideal Customer Profile Intent Twitter 120

Babette Ten Haken

AUGUST 21, 2019

Engage me to present one of my Storytelling for STEM Professionals and Left Brain Thinkers speaking programs, workshops or moderated facilitation services. Subscribe to my blog. Share your email address in the red box in the right column of this blog. Contact me here. . Never miss another insightful post.

Ideal Customer Profile 92

Ideal Customer Profile SME Industry Exact 92

Babette Ten Haken

NOVEMBER 21, 2018

Enjoy this blog post? I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a workshop at your next corporate or association event. Subscribe to my blog. How did you feel when you made that hard call? How did things play out, over time? Right here, Today.

Ideal Customer Profile 85

Ideal Customer Profile Strategy Customer SME 85

Babette Ten Haken

APRIL 8, 2019

Discover how one of my Storytelling for STEM Professionals and Left Brain Thinkers keynotes and workshops can solidify, rather than segment, your organization. Subscribe to my blog. Share your email address in the red box in the right column of this blog. Then contact me right here. Take some additional next steps!

Decision Maker 101

Decision Maker SME Ideal Customer Profile Engineering 101

Babette Ten Haken

FEBRUARY 18, 2019

One of the most potent stories I tell in my One Millimeter Mindset workshops and keynotes concerns the profitability resulting from moving past limitations imposed by organizational naysayers. Gain clarity, focus and tactics to better serve yourself, so you can better serve stakeholders and customers. Subscribe to my blog.

Retention 74

Retention Ideal Customer Profile Strategy Hiring 74

Babette Ten Haken

MARCH 6, 2019

Engage me to deliver one of my speaking programs or workshops for a refreshing change from the same-old stuff. Gain clarity, focus and tactics to better serve yourself, so you can better serve your customers. Subscribe to my blog. Share your email address in the red box in the right column of this blog.

Ideal Customer Profile 72

Ideal Customer Profile Churn SME Loyalty 72

Babette Ten Haken

JUNE 21, 2018

I have a great Workshop and Speaking Program called Overcoming Professional Intimidation and Us versus Them Mindset. ” Or, consider the administrators, customer service reps and loading dock workers who continuously are asked: “Hey, can you do this for me?” Subscribe to my blog. And there you have it.

SME 53

SME Margin Retention Travel 53

Pointclear

APRIL 19, 2017

Morning sessions set-up workshops in the afternoon. Here is what I learned: Jeb Blount – Jeb is the bestselling author of eight books, including " Fanatical Prospecting " , and among the world’s most respected thought leaders on sales, leadership, and customer experience. Sales is NOT customer service.”. Be relevant.”.

Conference 124

Conference Outbound Social Media PointClear 124

Babette Ten Haken

OCTOBER 3, 2018

That scenario means call scripts, sales training, customer service training and designs just may require greater flexibility. Hire me to speak or conduct a workshop at your next corporate or association event. Subscribe to my blog. Creating solutions is like continuously trying to hit a moving target, isn’t it?

Ideal Customer Profile 69

Ideal Customer Profile Hiring Retention Engineering 69

Babette Ten Haken

JUNE 20, 2019

Engage me to present one of my Storytelling for STEM Professionals and Left Brain Thinkers speaking programs, workshops or moderated facilitation services. Subscribe to my blog. Share your email address in the red box in the right column of this blog. Contact me here. Never miss another insightful post.

Ideal Customer Profile 87

Ideal Customer Profile SME Retention Discount 87

Smooth Sale

FEBRUARY 19, 2022

Note: Our collaborative Blog offers the question, ‘Are you doing enough to support employee development?’ Employees who have access to courses, workshops, and programs are more likely to gain new skills and expand their knowledge base. Related Blog Stories: Do You Look Forward To The Best For Last? Training and Studying.

Hiring 78

Hiring Promotion Policies Study 78

The Sales Hunter

DECEMBER 12, 2011

I love to brag about companies that are passionate about giving great service. They know that customer service is not a department; it’s an attitude. Customer Service: Is Low Price Really Best? customer service. customer service. Blog , Customer Service , Sales Motivation.

Motivation 147

Motivation Real Estate Training Hiring 147

Babette Ten Haken

FEBRUARY 21, 2019

Gain clarity, focus and tactics to better serve yourself, so you can better serve your customers. Subscribe to my blog. Share your email address in the red box in the right column of this blog. Engage me to deliver one of my speaking programs or workshops for a refreshing change from the same-old stuff.

Ideal Customer Profile 64

Ideal Customer Profile Retention SME Referrals 64

Babette Ten Haken

AUGUST 29, 2018

Interested in learning more about how to get ahead of experience conflicts and increase the value delivered to new and existing customers? Contact me about my workshops and speaking programs , tailored to your organization’s needs. Engage me to speak or conduct an interactive workshop at your next corporate or association event.

Retention 62

Retention Strategy Customer SME 62

The Pipeline

OCTOBER 3, 2011

I congratulated her on taking me from a concerned customer to being irate, and now, finally, she had a reason to apologize, all the while making no progress on the real issue, reliable internet access. Customer Care. B2B Lead Generation Blog. Commentary on Sales Leadership: Dave Stein’s New Blog. Top Sales Blog.

Pipeline 227

Pipeline Customer Demand Generation Agencies Hiring 227

Babette Ten Haken

JUNE 3, 2019

Subscribe to my blog. Share your email address in the red box in the right column of this blog. Babette Ten Haken’s One Millimeter Mindset® Storytelling Speaking Programs, Workshops and Facilitation Services leverage storytelling for STEM professionals and left brain thinkers to catalyze employee and customer success and retention.

Decision Maker 82

Decision Maker SME Ideal Customer Profile Margin 82

Smooth Sale

OCTOBER 19, 2018

Between us, we designed a workshop, sold two clients, and put in place everything we needed for entrepreneurial business. But one day a brochure came into my office advertising a workshop that was then called: The Winging-IT Logic System, to be delivered by Dr. Keith Spicer, a prominent Canadian public figure. An opportunity).

Commission 60

Commission Course Hubspot Advertising 60

Babette Ten Haken

AUGUST 22, 2018

Providing compelling speaking programs and workshops focused on professional innovation, workforce engagement and customer success for customer retention. Often, realizing the impact of their own self bias on their professional development gives audiences and workshop participants reason for Pause. Subscribe to my blog.

Customer 59

Customer Epiphany Retention SME 59

Babette Ten Haken

NOVEMBER 19, 2018

I will be honored to customize my keynotes and workshops to your next event. Hire me to speak or conduct a customer retention workshop at your next corporate or association event. Subscribe to my blog. Please pass it along to the professional associations that you are a member of.

Retention 83

Retention Ideal Customer Profile Customer SME 83

Product Management University

MAY 24, 2021

It begs the question, how are you going to help customers eliminate their silos if your product teams are working in silos of their own? For example, consider the workflows that cross marketing, sales and finance, or customer service, shipping and billing, or IT, human resources and all departments.

Customer 98

Customer ROI B2C Retail 98

Babette Ten Haken

JUNE 4, 2018

Wrestling with increased employee, customer or association membership churn and searching for innovative strategies to get unstuck? Babette Ten Haken’s Workshops and Speaking Programs are provocative, enlightening and strategic. Engage me to speak or conduct an interactive workshop at your next corporate or association event.

SME 58

SME Churn Face-to-face Engineering 58