Jeffrey Gitomer

OCTOBER 17, 2011

FREE E-Book: The Little Book of Listening. Listening is one of the BIG THREE in selling, the other two are asking (engaging), and being friendly. I’d like to help you get better at listening by giving away one of my free e-books: The Little Book of Listening. Customer Loyalty. Online Training.

Hiring 170

Hiring Social Media Loyalty Cancellation 170

Hubspot Sales

JANUARY 21, 2021

To help you prepare for your eventual takeover of the business world, we've compiled a list of the 30 best books on entrepreneurs. The 30 Best Entrepreneur Books. The 30 Best Entrepreneur Books. The title might seem too good to be true, but this book took the business world by storm. But I got so much more.

Outsourcing Services 134

Outsourcing Services Face-to-face Social Media Motivation 134

Jeffrey Gitomer

MARCH 26, 2012

Tweet At every seminar I give, I ask my audience, “How many of you would like to write a book?” And I follow on by stating, “Keep your hand up if you already have the first chapter written.” One or two hands out of a thousand will remain up. I never “wanted” to write a book.

Social Media 193

Social Media Loyalty Customer Service Media 193

Hubspot Sales

NOVEMBER 21, 2017

So, if you see the letters “CEO” in your future, it’s never too early to start preparing with these 27 powerful and inspiring books. 27 Best Business Books for CEOs and Entrepreneurs. This book captures what it’s really like to lead a startup. Review : “This book can be read as ‘The Art of War’ for business.

Hiring 111

Hiring Lead Rank Influencer Handbook 111

Sales and Marketing Management

DECEMBER 16, 2019

Author: John DiJulius The vast majority of business leaders will agree that customer service is critical to their success. However, most haven’t done what it takes to be a world-class customer service organization. . This entails having a leader who oversees the entire company’s customer service across every department.

Company 423

Company Customer Insurance Insurance 423

Jeffrey Gitomer

MARCH 31, 2011

Book Release Event Photos. Tweet Share Thank you to everyone who was able to attend the book release event for Social BOOM! Customer Loyalty. Reviving Work Ethic is a book that is direly needed by both employers and employees alike. Eric has both work ethic and ethics and this book conveys a message of timely urgency.

Hiring 221

Hiring Social Media Loyalty Cancellation 221

The Sales Hunter

JANUARY 5, 2012

Selling a Price Increase. Book Review: The Challenger Sale. I recently read The Challenger Sale: Taking Control of the Customer Conversation by Matthew Dixon and Brent Adamson. In the book, the authors reveal the findings from their extensive studies regarding the sales process. customer service. Networking.

Motivation 163

Motivation Hiring Ideal Customer Profile Negotiation 163

Partners in Excellence

SEPTEMBER 9, 2013

Sometimes, I think we get customer service wrong. We sell the value of our outstanding customer service. Frankly, to me, the very best customer service experience is to have no customer service experience at all! It was a problem with the software set up, but should never had occurred.

Customer Service 92

Customer Service Customer Survey Knowledge Base 92

Jeffrey Gitomer

MAY 3, 2011

Order Your Copy Of The Little Book Of Leadership Today! Tweet Share The Little Book of Leadership is now available! Filed Under: Attitude , Customer Loyalty , Leadership , My Books Tagged With: book on attitude , business social media , corporate sales training , Jeffrey gitomer , jefrrey gitomer , selling skills.

Hiring 174

Hiring Social Media Loyalty Cancellation 174

Lessonly

FEBRUARY 4, 2019

Instead of just reading the next best-selling book or checking out another “latest trends” report, customer service conferences provide an unparalleled opportunity to learn exclusive and valuable knowledge. Speakers: Each event will feature a variety of speakers from keynotes to customer panels. Bank, and Hulu.

Customer Service 35

Customer Service Conference Customer Education 35

Jeffrey Gitomer

AUGUST 31, 2011

EPILOG: Follow up with a personal call and a personal note of thanks. Filed Under: Attitude , Customer Loyalty , Generating Referrals , My Books , Sales , Success Tagged With: attitude training , book on attitude , building trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales.

Hiring 318

Hiring Customer Social Media Loyalty 318

Jeffrey Gitomer

JANUARY 3, 2012

Customer Loyalty. Reviving Work Ethic is a book that is direly needed by both employers and employees alike. Eric has both work ethic and ethics and this book conveys a message of timely urgency. There is no time like the present to change things up in 2012 to ensure its better than 2011! Jeffrey Gitomer’s Books.

Referrals 228

Referrals Hiring Social Media Loyalty 228

Lessonly

OCTOBER 7, 2019

Lately, I’ve been hyper aware of the link between customer service and sales. Customer service is not a department. This quote comes from a 2016 Forbes article , and the date is noteworthy because bringing customer service into sales isn’t revolutionary. It is a philosophy to be embraced by every employee.”

Customer Service 24

Customer Service Customer Cold Calling Sales Qualified Lead 24

Sales and Marketing Management

NOVEMBER 30, 2020

Both experience autonomy, uncertainty, ups, downs and constant pressure to produce. They don’t beat themselves up when a visitor exits the page. Selling and managing a business are skill sets. Whatever they sell, high-performers always have the same approach: improve customers’ lives. Clear Your Head.

Real Estate 256

Real Estate System Insurance Insurance 256

Jeffrey Gitomer

AUGUST 15, 2011

Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills. Customer Loyalty. Share this Post.

Remedy 334

Remedy Hiring Training Social Media 334

Pipeliner

JUNE 9, 2024

The desire for challenge, excitement, competition, and customer service remains central. Anticipating “The Sales Executive Survival Guide” David gave a sneak peek into his upcoming book, “The Sales Executive Survival Guide.” His insights serve as a wake-up call for the sales industry.

Video 52

Video Face-to-face Channels Analysis 52

Jeffrey Gitomer

FEBRUARY 14, 2012

Customer Loyalty. Reviving Work Ethic is a book that is direly needed by both employers and employees alike. Eric has both work ethic and ethics and this book conveys a message of timely urgency. There is no time like the present to change things up in 2012 to ensure its better than 2011! Jeffrey Gitomer’s Books.

Hiring 255

Hiring Social Media Loyalty Referrals 255

Adaptive Business Services

MARCH 6, 2024

Feedly is a news aggregator which means that you can subscribe to the blog on selected websites, based on your interests, and then keep up with new articles when they are published. For example, I follow news on selling and on CRM. It is also your electronic memory of notes, records of engagements, and follow-up tasks.

CRM 62

CRM Follow-up Data Video 62

Jeffrey Gitomer

AUGUST 10, 2011

Great post JG…I read a lot of your material, and this particular post is something that I’ve been working on with my team for a long time…getting past the objections long before they ever come up. Customer Loyalty. Reviving Work Ethic is a book that is direly needed by both employers and employees alike.

Hiring 297

Hiring Training Social Media Loyalty 297

Hubspot Sales

FEBRUARY 12, 2024

Here are three ideas you can build upon to clean up today: 1. Commercial Cleaning It’s the most obvious idea for good reason: With a market size of $64.9B , commercial cleaning stands to make the most profit out of the cleaning services industry. Home services without the sweat Don’t want to get your hands dirty?

Industry 81

Industry Chemicals ROI Lead Rank 81

Jeffrey Gitomer

MARCH 22, 2011

If you live in Charlotte, NC, come join me for the launch of my new book, Social BOOM! Customer Loyalty. Reviving Work Ethic is a book that is direly needed by both employers and employees alike. Eric has both work ethic and ethics and this book conveys a message of timely urgency. Jeffrey Gitomer’s Books.

Hiring 251

Hiring Social Media Loyalty Networking 251

Smooth Sale

MARCH 14, 2023

One of the easiest ways to do this is by offering promotions or discounts to attract more customers. You can also try upselling or cross-selling to existing customers or offering referral incentives to encourage customers to refer their friends and family. Helped many to secure the job they desired.

Outsourcing Services 78

Outsourcing Services Hiring Loyalty Discount 78

Jeffrey Gitomer

MARCH 22, 2011

Three (more) fine lines of selling. | Customer Loyalty. Reviving Work Ethic is a book that is direly needed by both employers and employees alike. Eric has both work ethic and ethics and this book conveys a message of timely urgency. Jeffrey Gitomer’s Books. The Little Red Book of Selling. Leadership.

Hiring 244

Hiring Social Media Loyalty Cancellation 244

Jeffrey Gitomer

MAY 18, 2011

The famous “ Mackay 66 ” brought attention to the importance of gathering personal information in the selling process. The more information you have, the better (and easier) it is to establish rapport, follow up and have something to say, build the relationship, and gain enough comfort to make the sale. Customer Loyalty.

Hiring 265

Hiring Lead Rank Lead Scoring Leads 265

Smooth Sale

MAY 11, 2022

Nine Services To Outsource As A Business. There are many benefits of outsourcing, including freeing up your time to focus on other aspects of your business and reducing operating costs. Doing so will free up your time to focus on other business areas and ensure that your financial records are accurate and up-to-date.

Outsourcing Services 78

Outsourcing Services Hiring Lead Rank Lead Scoring 78

Smooth Sale

APRIL 11, 2022

But with the right team of professionals in your corner, you can set yourself up for success. This blog post will discuss four professional services every business needs for success. These services will help you get your business off the ground and run smoothly, from accounting to web design. Customer Service.

Outsourcing Services 78

Outsourcing Services Hiring Social Media Engineering 78

Smooth Sale

FEBRUARY 11, 2023

Loves to spend time reading financial books and playing outdoor games as soon as He is away from his desk. AI is being used more and more by e-commerce development agencies to help them make personalized recommendations for their customers. Customer service and advertising are two potential applications of chatbot technology.

Retail 78

Retail Hiring Analytics Customer Service 78

Score More Sales

JANUARY 27, 2014

Here are the first 50 of a list of 101 ways to “snap out of it” and score more sales: read a recommended sales book. sign up for RSS feeds for sales sites, blogs, or podcasts. subscribe to Selling Power or Sales & Marketing Management. learn the basic tenets of successful selling. hire a prospecting coach.

Lead Rank 281

Lead Rank Lead Scoring Hiring Ideal Customer Profile 281

Smooth Sale

MAY 17, 2022

You could be setting your business up in an area where your competitors do not have a presence. It then becomes possible to reach the customers left behind by the market. Related Blog Stories: Are You Offering Your Customers the Best Service?? Improve Customer Service to Enjoy Business Growth.

Marketing 148

Marketing Direct Mail Hiring Social Media 148

Smooth Sale

NOVEMBER 30, 2022

Optimize your website for the products you sell and a user-friendly shopping experience. Make sure to include easy navigation, attractive product images, product descriptions, and accurate pricing information to reduce the chances of customers leaving without making a purchase. Stay Up-to-Date On Trends. Focus On Quality.

Paid Content 78

Paid Content Hiring Social Media Loyalty 78

Jeffrey Gitomer

OCTOBER 19, 2011

Follow up less than twenty-four hours after the event to confirm the commitment. The paradox is that at a networking event everyone wants to sell. Customer Loyalty. Reviving Work Ethic is a book that is direly needed by both employers and employees alike. Jeffrey Gitomer’s Books. The Little Red Book of Selling.

Networking 314

Networking Hiring Prospecting Social Media 314

Jeffrey Gitomer

JULY 7, 2011

Referrals are not magic, but they sure make selling seem like it – you make more sales when you have more referrals. I’m looking for some new friends and I was wondering if you knew anybody like yourself that you could refer me to, and oh by the way I’m going to be selling them something. Customer Loyalty.

Referrals 299

Referrals Hiring Social Media Loyalty 299

Smooth Sale

NOVEMBER 30, 2021

The sales profession is a demanding occupation that requires continuity with finding new prospective clients and providing excellent customer service for the unforeseeable future. Nice Girls DO Get the Sale is an International Best-Selling and is Evergreen – among the classics; HIRED! Be A Story-Teller.

Top of Funnel 147

Top of Funnel Hiring Negotiation Salary 147

Jeffrey Gitomer

SEPTEMBER 29, 2011

Filed Under: Attitude , Overcoming Objections , Sales , Sales Management Tagged With: corporate sales training , customer loyalty training , customer service training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , selling with social media. Customer Loyalty. Jeffrey Gitomer’s Books.

Quota 234

Quota Training Hiring Social Media 234

The Sales Hunter

MARCH 4, 2014

I’m not saying we can’t trust customers and that we as salespeople are so superior. What I am saying is far too often customers lie, and we are so focused on trying to please them we wind up not even noticing it. ” What is the customer really saying? Sorry, I’m not going down that road.

Customer 236

Customer Selling Skills Customer Service Up-Sell 236

Jeffrey Gitomer

MARCH 3, 2011

I always ask people where they grew up. There’s a big difference between growing up in Springfield, Illinois and Brooklyn, New York. ” You can almost tell this response by how quickly they answer you. Customer Loyalty. Reviving Work Ethic is a book that is direly needed by both employers and employees alike.

Relationals 221

Relationals Hiring Social Media Loyalty 221

The Sales Hunter

FEBRUARY 18, 2014

In fact I’ll say it is as powerful of an attribute in the selling process as anything else. The price a customer is willing to pay must equal or be less than the value they expect to gain, unless they’re being held hostage to buy. More importantly, how does the customer feel you interact with them?

Cold Calling 229

Cold Calling Motivation Discount Selling Skills 229