Nutshell

MARCH 25, 2024

Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. It’s where the rubber meets the road, and the initial relationship you’ve built with your customer before their purchase is put to the test. Why is customer onboarding essential?

Positioning 127

Positioning Customer Churn Face-to-face 127

SBI

JUNE 22, 2021

In this interview series, we ask executives at leading salestech companies to describe how their customers are leveraging technology, what metrics are now possible, and more. . Q: What are your customers doing to adapt to - or leverage - the trend towards distributed sales teams and remote selling? Unqualified demos is a huge problem.

Top of Funnel 92

Top of Funnel Engineering Sales Qualified Lead Buyer 92

Alice Heiman

OCTOBER 11, 2022

Do you have a channel strategy in place? You may have channel partners as part of your go-to-market strategy, but do you have a strategy that includes how you will support your partners’ success? . I know our audience is excited to hear how to create or improve their channel program. Bruce Stuart, Partner at CHANNELCORP .

Channels 69

Channels Strategy Margin Ideal Customer Profile 69

BrainShark

JULY 9, 2022

Channel partners are more likely to sell products when they are familiar with them and recognize their value. So to increase mindshare, you need to make it really easy for your channel partners to learn about your products as part of their daily workflow. The right channel partner training software can help with this.

Channels 62

Channels Software Software Training 62

Hubspot Sales

JUNE 5, 2019

What is channel sales? In a channel sales model, a company sells through third partners -- affiliate partners (who get commission on each purchase), resellers, value-added providers (who typically bundle your product with their own), or another entity that doesn't work for it directly. The Definition of Channel Sales.

Channels 100

Channels Lead Rank Hiring Lead Scoring 100

Zoominfo

MAY 1, 2023

Every marketing team looks to leverage advertising channels to their fullest. In doing so, your team can make better decisions around which channels, tactics, and campaigns will deliver the right results. Having a clear understanding of the full customer engagement helps determine the value of those clicks.

Advertising 130

Advertising Advertising B2B Top of Funnel 130

Salesmate

JULY 21, 2020

However, converting them into paid customers is a different ball game. Do all that it takes to convert free trial users into paying customers. But how your customers feel when they engage with your matters. How to convert free-trial users into customers. Provide personalized demo. How you sell matters.

Customer 114

Customer Discount Face-to-face Follow-up 114

Mindtickle

MAY 1, 2020

And for the foreseeable future, sales calls and product demos will be conducted from home, virtually. When SCs come prepared with a basic background on the prospect/customer and an idea of how the meeting will flow, they’re already at an advantage. The mouse pointer is not a demo tool, and circling a region on the screen is not ok.

Face-to-face 87

Face-to-face Engineering Maximizer Pivotal 87

Zoominfo

MARCH 8, 2021

Every data point helps your revenue team (sales, marketing, and customer success) determine if this lead fits your ideal customer profile (ICP). You’ll eventually pop open social channels to learn more about the lead themselves and do the same exact thing in your CRM. Instead, it’s a chase. And this is just for the company.

Lead Qualification 246

Lead Qualification Ideal Customer Profile Sales Qualified Lead Lead Rank 246

Zoominfo

JANUARY 11, 2021

Customer lifecycle success hinges on making every customer a priority — from how soon your rep responds to a request to following up quickly after a demo. What is the Customer Lifecycle (and Why Every Sales Rep Should Care)? What about the customer success manager who must ensure a flawless customer buying process?

Customer 130

Customer Social Media Top of Funnel Loyalty 130

Zoominfo

JANUARY 11, 2021

Customer lifecycle success hinges on making every customer a priority — from how soon your rep responds to a request to following up quickly after a demo. What is the Customer Lifecycle (and Why Every Sales Rep Should Care)? What about the customer success manager who must ensure a flawless customer buying process?

Customer 130

Customer Social Media Top of Funnel Loyalty 130

Allbound

NOVEMBER 12, 2019

Even for the most channel-centric companies, partner conflict is inevitable. To increase channel sales, it’s vital to keep your product top of mind with your partners. Channel managers are often the “face” of their organization within channel relationships. There are two sides to preventing channel conflict.

Channels 52

Channels Face-to-face Collateral Software 52

Zoominfo

SEPTEMBER 1, 2019

Why does a customer remain loyal to a particular brand? Businesses have posed the question of how to build and strengthen customer loyalty throughout history. The good news is, there are plenty of ways for your company to earn trust and loyalty from your customers, even in today’s busy marketplace.

Loyalty 130

Loyalty Customer Incentives Incentive 130

Nutshell

DECEMBER 22, 2023

Surveys are a fantastic way to gather unique data from your customers. Better understanding of customers: The data collected from your online survey tools can offer valuable insights about your customers and the customer journey in general. But you already know that, right? See if your favorites are on the list.

Survey 126

Survey Channels Google CRM 126

Zoominfo

NOVEMBER 29, 2021

Get a Demo Performance Metrics by Channel Choosing B2B marketing KPIs for your team starts with analyzing your active campaigns. Let’s take a look at the primary channels to generate demand: email, paid social, content syndication, webinars and direct mail — and which KPIs you should track for each channel.

Lead Rank 130

Lead Rank Marketing Qualified Lead Webinar Metrics Sales Qualified Lead 130

LeadBoxer

FEBRUARY 20, 2021

When comparing interest in customer engagement over the last 15 years we see a steady increase in search volume. It’s no wonder, with software companies constantly looking for new ways to view and use data to improve customer engagement strategies and customer experience. The 4 Types Of Customer Engagement Levels.

Ideal Customer Profile 98

Ideal Customer Profile Trends Customer Strategy 98

Zoominfo

JANUARY 15, 2021

Good content is a way to build trust between your brand and your ideal customers. To be actionable, your content must make tactical use of calls to action, offers, promotions, demos, and free trials that move prospects along the buyer’s journey. Additionally, your lead magnets should be promoted on your company’s social media channels.

Paid Content 264

Paid Content Lead Generation Lead Rank Lead Scoring 264

Partners in Excellence

JANUARY 19, 2022

We struggle with customer/prospect engagement. We flood social channels with prospecting messages. We know we have to reach customers through multiple channels. Technology and automation enables us to provide ever increasing volumes of messages across all these channels. Yet customers aren’t responding.

Revelation 78

Revelation Customer Channels Discount 78

Zoominfo

OCTOBER 13, 2021

Customer delight is the ultimate goal for any business. A 2018 study by the University of Zurich found that even a small gift from a sales representative makes customers much more likely to make a purchase. In the study, reps gave customers six tubes of toothpaste — a trivial offering. The results? The results?

Top of Funnel 130

Top of Funnel Lead Rank Marketing Qualified Lead Direct Mail 130

Zoominfo

JUNE 25, 2018

Now that you understand the business benefits of YouTube, let’s get into some best practices to make your YouTube channel a success: 1. Product demos: Let’s face it– product demos in written form are often boring and confusing. And research shows, your customers are already searching for video demos.

B2B 217

B2B Marketing Lead Rank Lead Scoring 217

Highspot

JANUARY 27, 2022

27, 2022 /PRNewswire/ – Highspot , the sales enablement platform that increases the performance of sales teams, today announced soaring customer adoption as organizations worldwide turn to sales enablement to drive revenue. Customer Growth and Satisfaction. SEATTLE, Jan. The largest deployment exceeds more than 50,000 end users.

Sales Enablement 96

Sales Enablement Customer Enterprise Enterprise 96

Highspot

NOVEMBER 2, 2022

2, 2022 — Highspot , the sales enablement platform that increases sales productivity, today announced surging customer adoption and usage as companies leverage its capabilities to equip, train and coach reps, and analyze their programs to improve sales performance. To see Highspot’s innovations in action, request a demo.

Company 98

Company Customer Scale Enterprise 98

Nutshell

APRIL 21, 2023

You’ve identified the customer data you want to collect, but now it’s time to actually go out and get it. Identifying the best way to collect customer data can be challenging, but ultimately, the juice is worth the squeeze, and the process can lead to better business growth.

Data 62

Data Ideal Customer Profile Customer Hiring 62

Partners in Excellence

MAY 1, 2024

Each of us talk to thousands of sellers and customers every year, and Andy’s podcasts reach 10s to 100s of thousands more. We can analyze every word our people and our customers speak on phone or Zoom calls. .” Neither of us feel we are out of touch with modern selling, the challenges both buyers and sellers face.

Revelation 105

Revelation Lead Gen Scale Face-to-face 105

Zoominfo

FEBRUARY 3, 2023

There isn’t one guaranteed way to win your next customer. But no matter which path works best for your team, you can’t prospect effectively without a deep understanding of your product, a firm grasp of your ideal customer, and the specific steps needed to connect the two. Get a demo today to learn more.

Conversion 130

Conversion Lead Rank Ideal Customer Profile Leads 130

Zoominfo

JANUARY 26, 2021

Enterprise lead generation is the actual process of attracting and converting these large companies into consumers who have indicated interest in your product or service and, better yet, who may become actual paying customers. Other potential customers will trust you more if they know that a Fortune 500 company trusts you with their business.

Lead Generation 189

Lead Generation Lead Rank Lead Scoring Enterprise 189

Mindtickle

MAY 2, 2020

And for the foreseeable future, sales calls and product demos will be conducted from home, virtually. When SCs come prepared with a basic background on the prospect/customer and an idea of how the meeting will flow, they’re already at an advantage. The mouse pointer is not a demo tool, and circling a region on the screen is not ok.

Face-to-face 52

Face-to-face Engineering Maximizer Pivotal 52

Cience

NOVEMBER 11, 2020

A lot has been spoken about the importance of customer experience in the Business-to-Consumer (B2C) domain, but what about the Business-to-Business (B2B) sales model? Is it time for B2B companies to become as ‘customer-obsessed’ as some of the most successful B2C brands have demonstrated over the last decade?

B2B 98

B2B B2C Customer Top of Funnel 98

Pipeline

AUGUST 5, 2023

Here are five email lead nurturing tips you can use to take your trade show leads from strangers to customers. Warm leads: the 7% of customers who plan on making a change in the near future. These customers are legitimately interested but need specific things to happen before they’re ready to buy. Here’s a better idea.

Trade Show 52

Trade Show Lead Nurturing Ideal Customer Profile Lead Rank 52

Sales Hacker

SEPTEMBER 29, 2023

Not only has the economy provided an added challenge, but there has been a general drop in the effectiveness of most traditional marketing channels. This week we are peeling back the layers and digging into which marketing channels have been driving the strongest ROI. So, what is ACTUALLY working? There is no one-size-fits-all!

Top of Funnel 100

Top of Funnel Marketing Ideal Customer Profile Channels 100

Zoominfo

MARCH 9, 2021

Learn more about how a successful demand generation strategy can help to nurture the long-term relationship between your brand and customers. Marketing teams work in a cross-functional capacity to develop ongoing, omni-channel strategies that utilize a portfolio of tactics to connect value propositions to the right audience.

Demand Generation Agencies 225

Demand Generation Agencies Demand Generation Demand Generation Targets Paid Content 225

Zoominfo

JULY 23, 2020

For example, maybe they: Opted in to receive a piece of gated content on your website Submitted a contact form requesting more information about a product or service Followed your company on various social media channels Signed up for an email newsletter Were referred by a friend. Give them a product demo. How to Generate Warm Leads.

Sales Qualified Lead 246

Sales Qualified Lead Lead Rank Lead Scoring Leads 246

SugarCRM

MARCH 15, 2022

It’s just a fact of doing business—your customers will need help at some point. Whether it’s about your products, their account, or something else, customer support is the way they get answers to their most pressing questions. But what does it mean to provide the best customer support, and what can you do to improve yours?

Customer 48

Customer How To Customer Service Knowledge Base 48

Mindtickle

MAY 14, 2016

Recently, I found myself having similar conversations about how to manage channel partners with several customers from very different industries. The customers were in retail, technology, and hospitality respectively, but they each had similarities in the way they dealt with these partner relationships.

Channels 52

Channels Strategy Lead Rank Retail 52

Mindtickle

MAY 14, 2016

Recently, I found myself having similar conversations about how to manage channel partners with several customers from very different industries. The customers were in retail, technology, and hospitality respectively, but they each had similarities in the way they dealt with these partner relationships.

Channels 52

Channels Strategy Lead Rank Retail 52

Cincom Smart Selling

FEBRUARY 9, 2016

In many ways, managing multiple sales channels is like climbing that mountain—it looks easy until you really get into the process, and then the challenges and difficulties become all too apparent. If you currently manage a multi-channel operation, you know how naïve this statement sounds. You Need Channel Management.

Channels 83

Channels Sales Management Sales Qualified Lead Collateral 83

Nutshell

MARCH 19, 2024

Register for a live Nutshell demo to see what a world-class CRM can do for your sales team. Higher customer retention rates: With your uber-productive sales reps on the job, your customers will have a more enriched customer experience, instilling trust and loyalty. What is sales productivity?

How To 71

How To Sales Qualified Lead CRM Face-to-face 71