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How to Fix What’s Missing from Your Sales Training Program

Sales and Marketing Management

businesses spend $15 billion a year training their sales employees. Despite this spending level, 68% of sales professionals are rated as moderate performers in the State of Sales, fourth edition, report from Salesforce. Why Sales Managers Don’t Get Properly Trained. Where Sales Management Training Fails.

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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate.

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Data Cleansing in Salesforce: Who’s Responsible?

Appbuddy

Who’s responsible for an organization’s Salesforce data cleansing best practices? Luckily, with the right strategy and data cleansing tools, Salesforce data cleanup and maintenance are just a few steps away. There are a lot of stakeholders who rely on clean data in Salesforce. The answer isn’t as simple as you think.

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10 Sales training ideas that increase team readiness

BrainShark

Reps need to know A LOT to be at their best in front of buyers, but has your sales training strategy kept up with the times? Many organizations’ sales training has grown stale by relying on old-school tactics, like on-site boot camps and long-winded presentations, causing information overload for new reps.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

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Your Guide to Sales Analytics + The Best Sales Analytics Tools for 2024

Mindtickle

With a bit of knowledge – and the right tools – you’ll be well-equipped to leverage sales analytics to improve seller performance and grow revenue. Then, they can deliver personalized training and coaching to strengthen weak areas and improve sales performance. Ongoing training and enablement ensures they are always ready to sell.

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How to Create a Sales Training Program that Sellers Actually Like

Allego

A sales rep schedules a meeting with a prospect, but then they receive a request to attend a training session for the exact same time. Sales training is critical. The best solution: Implement a sales training program that allows for both. In addition, the training must be worth it for sales reps to attend, Dulany said.

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