SugarCRM

NOVEMBER 28, 2023

CRM is undergoing a significant shift, driven by advances in technology and changing business dynamics. As we analyze the CRM trends predictions for 2024 , it’s clear that several factors set this year apart from previous ones. The new 2024 State of CRM Report from SugarCRM is all about that—offering a path forward.

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SugarCRM

JANUARY 20, 2022

Whether you’re implementing CRM new technology or reimagining the processes you have in your existing tools, ensuring that your teams use them consistently and correctly is a key factor in your success. Communication is key to making sure everyone understands and embodies the iterative changes you make as your software and initiatives evolve.

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CRM SugarCRM Webinar Metrics How To 48

SugarCRM

OCTOBER 18, 2021

I was listening today to one of my favorite industry podcasts called CRM Playaz , hosted by two intelligent dudes, Paul Greenberg and Brent Leary. At the front end of the show, they debated the topic of “is it CRM or CX?” Many in the (legacy) CRM industry have recast the sector as the CX industry. Here’s the gist of the debate.

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SugarCRM

MARCH 9, 2023

Sometimes, this can come as sales automation software, other times, like CRM tools, but regardless of the platform, they’ll need the insights a geo-mapping software can offer. Such software enhances customer interactions and drives company-wide productivity. What Is Geo Mapping Software?

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SugarCRM

MAY 18, 2023

Our previous blog post discussed the core CRM features for sales automation. In this blog post, we’ll touch on the key features of lead management within a CRM. So, let’s dive into the lead management features that can make or break a CRM. Still, usually, these are included in dedicated Marketing Automation software.

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Lead Management Lead Rank Marketing Qualified Lead Lead Scoring 40

SugarCRM

MAY 31, 2019

I like building, creating, shaping…new ideas, new software, new businesses. Earlier in my career, my focus was on building awesome software. Later that focus shifted to creating this company, SugarCRM. June 1st celebrates the 15 year anniversary of SugarCRM, what has apparently become my life’s work. Remember Day Runners?

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SugarCRM

DECEMBER 19, 2023

In this digital age, where the heartbeat of business pulsates through lines of code and algorithms, I believe that Customer Relationship Management (CRM) stands as a testament to the rapidly evolving landscape of market conditions and customer expectations in the tech industry.

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CRM SugarCRM Infusion Face-to-face 26

SugarCRM

JUNE 25, 2020

Most professionals and leaders are well aware of Customer Relationship Management (CRM) systems’ basic benefits. When it comes to CRM adoption, there are several reasons why most implementations fail. This “reason” applies to marketing automation platform (MAP) implementations as well.

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CRM SugarCRM Marketing Education 49

SugarCRM

OCTOBER 26, 2023

With the proper set of tools and features, CRM software can become an essential part of operating a business. If you’re just starting out your CRM software search or you’re just prospecting the market for newer solutions, keep reading because we have a short list of capabilities that all CRMs should have.

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CRM Lead Rank Lead Scoring Sales Forecasts 29

SugarCRM

FEBRUARY 20, 2024

We were extra excited to speak with Andres this week to understand more about how a sales- and service -centric approach to growth is paramount to the logi stical side of sales operations for organizations looking to create a well-oiled go-to- market (GTM) machine. The Winning Framework to Building a Sales Team and Hitting Your Targets 1.

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CRM SugarCRM Transportation Pivotal 26

SugarCRM

NOVEMBER 8, 2021

There is so much that goes into evaluating and selecting a technology partner for your CRM solution. Here are key considerations when selecting both the solution and vendor for CRM success: Evaluate the Total Cost of Flexibility. Too often, CRM solutions can be a barrier to sales and marketing success. Closing Thoughts.

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CRM Vendor SugarCRM Government 49

SugarCRM

JANUARY 25, 2024

The Customer of the Year award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impact using the platform and engaging with the Sugar ecosystem and SugarClub in the journey to reduce manual processes and make the hard things easier for their business and their customers.

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SugarCRM Customer Transportation Real Estate 29

SugarCRM

OCTOBER 19, 2021

Marketers use various tools and technologies in the digital marketing world, and marketing automation is necessary to succeed. Historically, marketing was the “other” technology that existed outside of CRM, even though 2 out of 3 marketers believe that data-based decisions are more effective than gut instincts. .

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Lead Rank Lead Scoring CRM Sales Qualified Lead 49

SugarCRM

SEPTEMBER 19, 2019

Have you ever thought about using your credit union’s marketing team to increase cross-selling and upselling? There are four ways that SugarCRM can boost your credit union marketing: Combining data from multiple sources. The flexibility of the Sugar platform allows us to integrate any other software platform with it.

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SugarCRM Marketing Demographics Segment 20

SugarCRM

JULY 11, 2019

Having five different locations to manage all your marketing needs is confusing if nothing else. Your social media in one place, lead generation in another and email marketing as well. It’s laborious to compare marketing channels to figure out which offers the best return of leads and engagement. As marketers, we can dream.

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CRM SugarCRM Marketing Social Media 36

SugarCRM

NOVEMBER 11, 2020

Without viable customer experience management software that includes analytical capability, you can end up with a lot of disparate information and no real plan on how to build it into a sales machine that supports a robust and consistent revenue. CRM analytics can help. What Is CRM Analytics? 5 Benefits of CRM Analytics.

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Analytics CRM Lead Rank Lead Scoring 49

SugarCRM

NOVEMBER 9, 2022

The Customer of the Year award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impacts using the platform. ” – Kerrilyn O’Rourke, Marketing Coordinator, Loveland Pulse.

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Brainsell SugarCRM Customer CRM 49

SugarCRM

NOVEMBER 22, 2021

The demand for a tool to simplify this process isn’t new, but CRM as we know it today has started developing in the last fifteen years. The concepts of “try before you buy”, open-source, and Software as a Service (SaaS) were gaining ground as enterprise software fell flat with empty promises during the dot-com bubble burst.

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CRM SugarCRM Scale Churn 26

SugarCRM

JUNE 30, 2022

There are now more than 2,200 CRM providers in the U.S. Sales automation and CRM are crucial for any growing business—but how can you know which is best? There are several factors to consider when choosing sales automation software, from features and capabilities to prices and services. Salesforce. Microsoft Dynamics 365.

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SugarCRM

DECEMBER 29, 2022

In the early 2000s, customer relationship management (CRM) platforms were something only the early adopter companies had. Today, CRMs are no longer “nice to have”—they’re essential to every company’s sales success. Not sure what value CRM platforms can provide to your organization? What is CRM Software?

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CRM Lead Rank Lead Scoring Ideal Customer Profile 26

SugarCRM

SEPTEMBER 15, 2022

Leading Industry experts are now seeing four key trends that are keeping manufacturers awake at night that must be addressed for organizations to successfully come to speed with new customer and market needs: Embracing digital transformation. Creating sustainability and stability for their customer base. Improving customer experience.

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CRM Software Software Forecasting 26

SugarCRM

MARCH 16, 2023

Your company and software needs rapidly evolve. Thus, there’s no wonder that businesses still manage their operations with slow, fragmented CRM software that burdens their growth and advancement. Switching to a new CRM offers a series of advantages. According to recent data, only 34% of change initiatives succeed.

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CRM Forecasting Decision Maker Software 26

SugarCRM

OCTOBER 18, 2022

By now, you know the importance of customer relationship management (CRM) and the impact it can have on your business. There are now more than 2,200 CRM providers in the U.S. We’ve put together a guide to CRM pricing to help you know what to look for, what’s standard, and what you can afford to skip. What Does a CRM Cost?

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CRM SugarCRM Lead Rank Scale 26

SugarCRM

NOVEMBER 3, 2022

CRM Basics: Marketing and Sales Concepts. Simply put, a lead in B2B (business to business) sales and marketing process is a person at a company who has an interest in your products or services. Leads typically are sourced by a marketing department and go through different stages in a qualification lifecycle.

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Lead Rank Marketing Qualified Lead Sales Qualified Lead Pipeline 26

SugarCRM

FEBRUARY 15, 2024

As they look ahead to the upcoming year, recent PwC research shows that more than half of UK manufacturers are gearing up to introduce new products, with more than a quarter (27.3%) hoping to explore uncharted territory and expand into new markets. CRM software, for example, is helping companies choose which product investments to make.

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Opportunity SugarCRM Face-to-face Infusion 26

SugarCRM

JUNE 25, 2021

You don’t have to spend a lot of money marketing your business, but you need to deliver excellent customer service and customer experience. That’s why customer relationship management (CRM) software is essential for success. The Problem with Marketing. Although marketing is important, it’s also time-consuming.

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CRM SugarCRM How To Software 29

SugarCRM

JULY 18, 2023

Saving Time According to a recent SugarCRM report, the average sales rep spends only 54% of his or her time actually selling. Your CRM can be scheduled to complete recurrent , rule-based tasks, allowing your employees to focus on the human aspect of their jobs, such as building lasting and trust-based relationships with your client base.

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CRM Scale SugarCRM Benefit 26

SugarCRM

JANUARY 23, 2021

The sales and marketing departments often encounter difficulty capturing data and increasing transparency between marketing and sales activity. CRM applications tend to be a sales-driven tool and is where sales spend their day. Transparency between sales and marketing is not the only challenge to overcome.

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Sales Process Top of Funnel SugarCRM Marketing 33

SugarCRM

AUGUST 8, 2019

It’s certainly an exciting time to work in Marketing and Sales. They won’t read a marketing email. It no longer works to treat marketing campaigns as one activity and customer relationship management as another. As more and more companies are discovering, it’s not just the line between Marketing and Sales that’s blurring.

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CRM Lead Rank Lead Scoring Marketing 34

SugarCRM

DECEMBER 21, 2023

CRM tools have become a staple in all organizations around the world. But apart from elevating the customer experience, CRM tools are also designed to provide the end user and organization a more streamlined experience for their cross-departmental processes and daily tasks. Low Administration Efforts Let’s be honest.

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SugarCRM

FEBRUARY 14, 2023

You’ve probably heard that automation helps both marketing and sales teams do their jobs—but that doesn’t mean they’re interchangeable. Does marketing automation serve a different purpose than sales automation? The most common marketing automation features include: Email marketing. CRM integrations.

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Sales Automation Lead Rank Top of Funnel Lead Scoring 26

SugarCRM

MARCH 18, 2021

But while your business’ people-centric aspects (sales, marketing, support) are key to improving your revenue, their data is difficult to capture and is often ignored. Maybe you already do—your CRM! Here are our top 4 reasons why your CRM should be your communications data collection core. Integration. Predictability.

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CRM Data Face-to-face SugarCRM 26

SugarCRM

APRIL 13, 2018

While sales and customer service teams live inside the CRM on a daily basis, it’s the IT department that is responsible for executing a successful deployment plan, and for the vital function of integrating the CRM with other tools like email and your ERP. The CRM must scale – We get it.

CRM 49

CRM SugarCRM Scale Face-to-face 49

SugarCRM

DECEMBER 10, 2020

From my personal experience working with CRM users over the last three years, most people reading this post will fall into one of the two following categories: You are researching and selecting a CRM platform and putting everything in place to deploy an optimized CRM within your organization. Why This is Important.

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CRM SugarCRM System Software 29

SugarCRM

OCTOBER 19, 2021

Marketers use various tools and technologies in the digital marketing world, and marketing automation is necessary to succeed. Historically, marketing was the “other” technology that existed outside of CRM, even though 2 out of 3 marketers believe that data-based decisions are more effective than gut instincts.

Lead Rank 26

Lead Rank Lead Scoring CRM Sales Qualified Lead 26

SugarCRM

JANUARY 16, 2020

CRM implementation can definitely skyrocket growth in your business. According to Capterra, 65% of businesses adopt a CRM platform within their first five years of business. This is also because the CRM platform has a stellar return on investment. According to Nucleus Research, the average ROI on CRM investment is $8.71

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CRM Benefit SugarCRM Training 20

SugarCRM

DECEMBER 9, 2020

How much revenue does your marketing content generate? And while marketers and content are not directly involved in the sales funnel, they can help reduce friction between departments and, most importantly, equip their sales peers with the type of content that grabs attention and closes deals. .

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