SugarCRM

MARCH 2, 2023

Besides, WFG was looking into solutions to increase CRM adoption and streamline Marketing operations, along with giving their sales enablement efforts a kick. First, WFG was looking for a CRM solution to empower their sales team with a complete view of their accounts and pipeline. We’re not in the business of designing CRM software.

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SugarCRM

NOVEMBER 28, 2023

CRM is undergoing a significant shift, driven by advances in technology and changing business dynamics. As we analyze the CRM trends predictions for 2024 , it’s clear that several factors set this year apart from previous ones. The new 2024 State of CRM Report from SugarCRM is all about that—offering a path forward.

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SugarCRM

JANUARY 20, 2022

Whether you’re implementing CRM new technology or reimagining the processes you have in your existing tools, ensuring that your teams use them consistently and correctly is a key factor in your success. Communication is key to making sure everyone understands and embodies the iterative changes you make as your software and initiatives evolve.

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SugarCRM

OCTOBER 10, 2018

As we continue to remain at the forefront of the CRM industry, we have recently made several major announcements regarding new technology, software and updates. This will enable users to reach an even wider and more selective set of recipients when key CRM data changes such as the status of a service case.

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SugarCRM

OCTOBER 18, 2021

I was listening today to one of my favorite industry podcasts called CRM Playaz , hosted by two intelligent dudes, Paul Greenberg and Brent Leary. At the front end of the show, they debated the topic of “is it CRM or CX?” Many in the (legacy) CRM industry have recast the sector as the CX industry. Here’s the gist of the debate.

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SugarCRM

MARCH 9, 2023

Sometimes, this can come as sales automation software, other times, like CRM tools, but regardless of the platform, they’ll need the insights a geo-mapping software can offer. Such software enhances customer interactions and drives company-wide productivity. What Is Geo Mapping Software?

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SugarCRM

MAY 31, 2019

I like building, creating, shaping…new ideas, new software, new businesses. Earlier in my career, my focus was on building awesome software. Later that focus shifted to creating this company, SugarCRM. June 1st celebrates the 15 year anniversary of SugarCRM, what has apparently become my life’s work. Remember Day Runners?

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SugarCRM

MAY 18, 2023

Our previous blog post discussed the core CRM features for sales automation. In this blog post, we’ll touch on the key features of lead management within a CRM. So, let’s dive into the lead management features that can make or break a CRM. Still, usually, these are included in dedicated Marketing Automation software.

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SugarCRM

DECEMBER 19, 2023

In this digital age, where the heartbeat of business pulsates through lines of code and algorithms, I believe that Customer Relationship Management (CRM) stands as a testament to the rapidly evolving landscape of market conditions and customer expectations in the tech industry.

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SugarCRM

FEBRUARY 20, 2024

Having the Right CRM A robust CRM platform serves as the central hub for managing and analyzing customer interactions, providing valuable insights that empower organizations to understand their customers better. The Winning Framework to Building a Sales Team and Hitting Your Targets 1.

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SugarCRM

JUNE 9, 2022

Customer Relationship Management (CRM) has emerged as the solution for this customer-first transformation. When it comes to traditional CRM systems, those who have benefitted most often haven’t used it to its full potential, with it being complicated and time-consuming to use. Why Should Manufacturers Consider a Best-of-Breed CRM?

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SugarCRM

NOVEMBER 8, 2021

There is so much that goes into evaluating and selecting a technology partner for your CRM solution. Here are key considerations when selecting both the solution and vendor for CRM success: Evaluate the Total Cost of Flexibility. Too often, CRM solutions can be a barrier to sales and marketing success. Closing Thoughts.

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SugarCRM

OCTOBER 26, 2023

With the proper set of tools and features, CRM software can become an essential part of operating a business. If you’re just starting out your CRM software search or you’re just prospecting the market for newer solutions, keep reading because we have a short list of capabilities that all CRMs should have.

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SugarCRM

FEBRUARY 20, 2019

So when the opportunity to lead SugarCRM into the next stage of growth arose, I’m not exaggerating when I say I jumped at the chance. It’s with great excitement that I join the enterprising team at SugarCRM as CEO. It’s time for organizations to discover the world’s #1 rated CRM. We love our customers, and they love us.

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SugarCRM

JANUARY 25, 2024

The Customer of the Year award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impact using the platform and engaging with the Sugar ecosystem and SugarClub in the journey to reduce manual processes and make the hard things easier for their business and their customers.

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SugarCRM

NOVEMBER 22, 2021

The demand for a tool to simplify this process isn’t new, but CRM as we know it today has started developing in the last fifteen years. The concepts of “try before you buy”, open-source, and Software as a Service (SaaS) were gaining ground as enterprise software fell flat with empty promises during the dot-com bubble burst.

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SugarCRM

NOVEMBER 11, 2020

Without viable customer experience management software that includes analytical capability, you can end up with a lot of disparate information and no real plan on how to build it into a sales machine that supports a robust and consistent revenue. CRM analytics can help. What Is CRM Analytics? 5 Benefits of CRM Analytics.

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SugarCRM

DECEMBER 18, 2020

While many businesses fall short with a lackluster onboarding program, many more are using technology solutions like CRM to help them both implement and monitor the initiatives. When put to work as an extension of CRM’s core functionality, a workflow or campaign centered around the new customer experience is a true game changer.

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SugarCRM

OCTOBER 18, 2022

By now, you know the importance of customer relationship management (CRM) and the impact it can have on your business. There are now more than 2,200 CRM providers in the U.S. We’ve put together a guide to CRM pricing to help you know what to look for, what’s standard, and what you can afford to skip. What Does a CRM Cost?

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SugarCRM

DECEMBER 29, 2022

In the early 2000s, customer relationship management (CRM) platforms were something only the early adopter companies had. Today, CRMs are no longer “nice to have”—they’re essential to every company’s sales success. Not sure what value CRM platforms can provide to your organization? What is CRM Software?

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SugarCRM

JUNE 30, 2022

There are now more than 2,200 CRM providers in the U.S. Sales automation and CRM are crucial for any growing business—but how can you know which is best? There are several factors to consider when choosing sales automation software, from features and capabilities to prices and services. Salesforce. Microsoft Dynamics 365.

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SugarCRM

FEBRUARY 24, 2021

Today, the implementation of CRM software is nearly ubiquitous. In fact, we found out that some of the top-performing companies are investing in CRM to drive sales productivity. Successfully migrating CRM data is a big part of any CRM implementation project. The process of moving CRM data can be quite complex.

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SugarCRM

NOVEMBER 9, 2022

The Customer of the Year award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impacts using the platform. quirion AG works with solution partner, Insignio CRM GmbH , who offers guidance and assistance with their Sugar implementation.

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SugarCRM

JUNE 25, 2020

Most professionals and leaders are well aware of Customer Relationship Management (CRM) systems’ basic benefits. When it comes to CRM adoption, there are several reasons why most implementations fail. However, most companies manage their MAP and CRM separately. CRM and MAP Adoption Starts with IT.

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SugarCRM

SEPTEMBER 15, 2022

Being able to use your CRM to navigate customer changes and intelligent sales forecasting technology for revenue and resource planning, is imperative to manage turbulent markets and make smart decisions informed by objective data and analytics. The COVID-19 crisis has altered how, when, and where we shop and buy.

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SugarCRM

MARCH 16, 2023

Your company and software needs rapidly evolve. Thus, there’s no wonder that businesses still manage their operations with slow, fragmented CRM software that burdens their growth and advancement. Switching to a new CRM offers a series of advantages. According to recent data, only 34% of change initiatives succeed.

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SugarCRM

JULY 18, 2023

Saving Time According to a recent SugarCRM report, the average sales rep spends only 54% of his or her time actually selling. Your CRM can be scheduled to complete recurrent , rule-based tasks, allowing your employees to focus on the human aspect of their jobs, such as building lasting and trust-based relationships with your client base.

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SugarCRM

FEBRUARY 15, 2024

CRM software, for example, is helping companies choose which product investments to make. By leveraging CRM data, manufacturers can easily identify which customer groups are the most valuable and strategic for them. In all cases, CRM data is crucial to building a business case for new product investments and expansions.

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SugarCRM

JUNE 25, 2021

That’s why customer relationship management (CRM) software is essential for success. CRM software enables employees at every level to focus on meeting customers’ needs and cultivating valuable relationships. CRM software can help. Customer Relationship Management Software. Why Use CRM Software?

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SugarCRM

DECEMBER 21, 2023

CRM tools have become a staple in all organizations around the world. But apart from elevating the customer experience, CRM tools are also designed to provide the end user and organization a more streamlined experience for their cross-departmental processes and daily tasks. Low Administration Efforts Let’s be honest.

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SugarCRM

NOVEMBER 3, 2022

CRM Basics: Marketing and Sales Concepts. A marketing-qualified lead (MQL) is a potential customer that has been reviewed by the marketing team, often via marketing automation software, and satisfies the criteria necessary to be passed along to the sales team. MQLs are managed in the Leads module in SugarCRM. What’s a lead?

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SugarCRM

JULY 8, 2019

A Customer Relationship Management (CRM) solution has become an essential part of the business toolkit. The fact is, most CRM projects fail because of an issue in organizational structure rather than technology. A CRM is most effective when adopted by everyone. A CRM is most effective when adopted by everyone.

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SugarCRM

SEPTEMBER 19, 2019

A flexible CRM platform (such as Sugar) that supports your marketing team and integrates with your departmental tools can help your marketing team get members closer to their goals while at the same time boosting the revenue of the credit union. The flexibility of the Sugar platform allows us to integrate any other software platform with it.

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SugarCRM

DECEMBER 10, 2020

From my personal experience working with CRM users over the last three years, most people reading this post will fall into one of the two following categories: You are researching and selecting a CRM platform and putting everything in place to deploy an optimized CRM within your organization. Why This is Important.

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SugarCRM

APRIL 13, 2018

While sales and customer service teams live inside the CRM on a daily basis, it’s the IT department that is responsible for executing a successful deployment plan, and for the vital function of integrating the CRM with other tools like email and your ERP. The CRM must scale – We get it.

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SugarCRM

MARCH 18, 2021

Maybe you already do—your CRM! Here are our top 4 reasons why your CRM should be your communications data collection core. Today, CRMs are common, popular, and widely accessible. Additionally, modern CRMs offer mobile device support, letting your teams get valuable insights into CRM data even outside the office.

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SugarCRM

APRIL 26, 2019

This week marked the latest installment of our CRM Blueprint Series of webinars aimed at helping businesses of all shapes and sizes build more modern, effective CRM initiatives. In the webinar, we discussed how important it is to offer highly usable sales software to your reps.

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