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12 Video Conferencing Tools You Can Use in Your Sales Process

Hubspot Sales

Chances are, your sales process has moved fully online as well. Video conferencing tools are a worthwhile investment for organizations of all sizes, especially with remote work becoming the norm. Continue reading to determine which tool is best for you and your organization. Best for: Universal video software.

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5 best practices for offering excellent customer service

Zendesk Sell

Great customer service is a key part of any successful business. Poor customer service has the opposite effect. According to the NewVoiceMedia’s 2018 “Serial Switchers” report , poor customer service costs businesses around $75 billion a year. Only 5% did not share a negative customer service experience.

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How to Motivate Your Sales Team & Improve Your Customer Service Experience with Dionne Mejer, #224

Vengreso

Because when you have a highly motivated (and effective) sales team, then the customer experience is often better streamlined and supportive – helping to turn first-time customers into lifetime customers. I asked Dionne to dive deeper into what challenges she’s seeing right now in this space.

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Tips for Personalizing an Automated Sales Process

Pipeline

Source: Think with Google Clearly it’s important, but what makes personalization such an important part of the sales process? Time-based: these automations will run based on system or custom date fields. With an automated sales workflow, you can close leads at scale. The list is pretty straightforward.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Discover the results and why investments in digital transformation and automation are pushing sales teams ahead. Salesforce users were surveyed about the forces shaping today's workplace.

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The Power of Short Questions in the Sales Process

The Sales Hunter

Short-questions are truly an amazing tool most salespeople never seem to grasp. Problem is that questions of that type do little to help the sales process. In fact, I’ll contend many times that they wind up harming the sales process. The sales process is about getting the customer talking.

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Adopting artificial intelligence in your sales process

PandaDoc

Don’t worry — you are not alone: 69% of your colleagues feel the exact same way, according to Salesforce’s State of Sales 5th edition. As the same State of Sales 5th edition claims, salespeople, on average, sell only 28% of their working hours. As AI evolves, sales processes will become more predictive and proactive.

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7 Must-Have Automated Documents for Sales Success

Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce.