Babette Ten Haken

AUGUST 22, 2018

Providing compelling speaking programs and workshops focused on professional innovation, workforce engagement and customer success for customer retention. Often, realizing the impact of their own self bias on their professional development gives audiences and workshop participants reason for Pause. Instead of them.

Customer 59

Customer Epiphany Retention SME 59

Pointclear

APRIL 19, 2017

Morning sessions set-up workshops in the afternoon. Here is what I learned: Jeb Blount – Jeb is the bestselling author of eight books, including " Fanatical Prospecting " , and among the world’s most respected thought leaders on sales, leadership, and customer experience. Sales is NOT customer service.”.

Conference 124

Conference Outbound Social Media PointClear 124

Hubspot Sales

APRIL 8, 2020

And when they do gear up and venture forth, their efforts on that front are increasingly erring towards customer service activities. They're not excited about working inside, so they are happy to be distracted from telephone sales by customer service and administrative activities — meaning not a lot of selling actually gets done.

Inside Sales 111

Inside Sales Hiring Scale Face-to-face 111

Babette Ten Haken

DECEMBER 13, 2018

Consider that the same outcome can be true, as a result of the customer stories you capture. Lots of organizations spend a lot of money on content creation to promote the sales of their products and services. I will be honored to customize my keynotes and workshops to your next event. Right here, Today.

SME 69

SME Retention Ideal Customer Profile Hiring 69

Babette Ten Haken

MARCH 6, 2019

Is your organization, or department, experiencing employee churn or stakeholder promotion? Otherwise, customer experience may look like this: customers becoming responsible for the quality and speed of post sale execution. Gain clarity, focus and tactics to better serve yourself, so you can better serve your customers.

Ideal Customer Profile 72

Ideal Customer Profile Churn SME Loyalty 72

Babette Ten Haken

NOVEMBER 1, 2018

Consider the quality of workforce engagement experiences, let alone external customer experiences, in this type of non-collaborative, segmented model. Better yet, ask your current customers. Because they either are raving net promoters for your organization, or not. So are your employees.

Revenue 85

Revenue Retention SME Ideal Customer Profile 85

Lessonly

FEBRUARY 25, 2020

She is passionate about the ways to improve customer experience and boost B2B marketing. Frontline customer service and sales teams see better employee performance, satisfaction, and retention when employees have genuine, convenient opportunities to develop their skills. Alexa is the content author at TextMagic. Introduction.

Benefit 48

Benefit Training Face-to-face Promotion 48

Leading Results Rambings

OCTOBER 15, 2013

We conducted a net-promoter survey of their customers and now we know why it’s so hard for them to get testimonials and referrals – their score was negative. The issues with customer service were affecting this company’s lead generation and qualification process right from the outset. It was time for some detective work.

Ideal Customer Profile 68

Ideal Customer Profile Lead Rank Lead Scoring Lead Generation 68

Babette Ten Haken

OCTOBER 10, 2018

Because we are overlooked for a promotion or pay raise, again. Hire me to speak or conduct a workshop at your next corporate or association event. No matter whether we sell or engineer, serve or account for, are knowledge workers or manual workers. We become disengaged from our own Industry 4.0 job functions. What are you waiting for?

Ideal Customer Profile 70

Ideal Customer Profile Customer SME Hiring 70

SBI

SEPTEMBER 12, 2018

TimeTrade @TimeTrade TimeTrade’s Intelligent Appointment Scheduling helps optimize engagement across sales, marketing and customer service & support. TimeTrade can be integrated into almost any channel, allowing prospects and customers to make meetings and appointments at the peak of their interest. Booth 1728.

Vendor 106

Vendor InsideView Hotels Hiring 106

Partners in Excellence

SEPTEMBER 18, 2014

We don’t want to be called sales professionals, but rather relationship managers, account managers, customer service managers (as opposed to real customer service people), business development managers, partners, and the list of creative names that avoid the “S” word is really astounding.

Lead Rank 97

Lead Rank Lead Scoring Account Customer Service 97

Lessonly

MARCH 16, 2020

Whether we’re talking about sales, customer success, customer experience, customer service, you name it, no customer facing role can be defined by in-person training and binders anymore. There are many types of sales training methods out there, but this is where sales training software comes into play.

Software 26

Software Software Training Territories 26

Sales Evangelist

MAY 21, 2020

In addition to facilitating thousands of workshops across the country, he personally made more than 25,000 sales and prospecting calls, listened to and analyzed more than 25,000 sales calls, and facilitated over 6,000 one-on-one coaching sessions. He will then periodically post his podcasts on his website or promote his website on Twitter.

Prospecting 52

Prospecting Social Media Twitter Call-back 52

Allbound

SEPTEMBER 12, 2018

The program is easy for existing customers to join, and they offer a 30% referral commission for the lifetime of referred customers. Key Takeaway: Make it easy for partners to join your program, and they’ll be more likely to refer customers in return. Zendesk’s Customer Service and Engagement Platform.

Commission 112

Commission Referrals Hubspot Marketo 112

Babette Ten Haken

JANUARY 24, 2019

When organizations and associations outsource to professional content creators, storytelling quality often becomes a trade-off for endorsement or, simply, promotion. Also, due to the plethora of content created to build brand recognition and promotion, your stories – even if told well – can be buried in social noise.

Outsourcing Services 73

Outsourcing Services Decision Maker Ideal Customer Profile Hiring 73

Babette Ten Haken

MAY 15, 2019

With those values and core competencies, these insightful and courageous managers will get promoted to a leadership role. Engage me to present one of my Storytelling for STEM Professionals and Left Brain Thinkers speaking programs, workshops or moderated facilitation services. Because that thinking is rare. Keep reading.

Revenue 64

Revenue Ideal Customer Profile SME Networking 64

Smooth Sale

OCTOBER 1, 2022

Therefore, offerings, the establishment, and serving clientele should be well thought out ahead of promotions. Our collaborative blog offers ‘5 tips to attract more customers to your on-site business.’ For example, you can host cocktail parties, workshops, and music events.

Customer 78

Customer Hotels Hiring Loyalty 78

Babette Ten Haken

MAY 29, 2019

Leveraging an impactful customer retention team continues by working with this team every day, to better serve your colleagues and your customers. Your next promotion is contingent upon how visible you are at your organization’s business table. Aren’t you curious to find out? Planning your next corporate or association meeting?

Retention 69

Retention Outsourcing Services Ideal Customer Profile Customer 69

Babette Ten Haken

MAY 8, 2019

Yet, most organizations and associations lump storytelling under the advertising and promotional umbrella. And, often, these activities are outsourced to folks who are not as invested as you are in retaining not only your customers, but also your employees. On behalf of creating remarkable and enduring client-focused outcomes.

Ideal Customer Profile 88

Ideal Customer Profile Outsourcing Services Customer SME 88

Chorus.ai

MARCH 25, 2020

A cross-functional team will include individuals from various departments — from sales (including sales development representatives, account executives, and even customer service pros), marketing, product development, and customer success. Cross-functional teams are the product of a certain management philosophy.

Skype 65

Skype Channels Lead Rank Webinar Metrics 65

Pipeliner

SEPTEMBER 29, 2020

Last But Not The Least: Promote Employee Engagement Fun Activities To Boost The Morale Of Your Distributed Sales Team. However, the challenge lies in identifying the best ways to promote employee engagement when having a distributed sales team! While working remotely, your sales reps might have ample unique selling experiences to tell.

Strategy 98

Strategy Top of Funnel Face-to-face Hiring 98

Babette Ten Haken

MAY 2, 2019

First, do you rely on your job titles, academic degrees, your linear progress up the promotional food chain of an organization as proof of your story? Customers may not have a clue what any of these accomplishments signify, for them. Then, is the story you tell customers all about your organization’s business or use cases?

Ideal Customer Profile 15

Ideal Customer Profile SME Engineering Retention 15

Lessonly

APRIL 6, 2020

Let’s be honest, effective customer service is hard to deliver. Customer engagement is vital, but when issues are escalated, agents are rarely dealing with customers at their best. Customer service skills are very similar to sales skills. Maximize the Potential of your Customer Service Team.

Customer Service 26

Customer Service Customer Lead Rank Lead Scoring 26

LeadFuze

AUGUST 5, 2021

This huge blog site yields contributions on a massive list of topics including Sales, Marketing, Customer service, IT and Small Business. Managing Member at Adaptive Business Services. Craig also conducts training and workshops primarily in social selling and communication skills. Salesforce Blog. The Gist: .

Top of Funnel 98

Top of Funnel Hiring Lead Rank Retail 98

Highspot

FEBRUARY 22, 2024

For instance, marketing and production teams might collaborate on product launches to ensure availability aligns with promotional activities. Improve Customer Service By meeting aggregate demand, S&OP leads to higher customer satisfaction and loyalty.

Forecasting 52

Forecasting Trends Lead Rank Survey 52