Remove Knowledge Base Remove Retention Remove Sales Remove Software
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Informal vs. formal learning: What’s the difference?

BrainShark

Organizations looking into employee education programs, professional development tools like sales enablement software, or learning management systems (LMS) often wonder whether formal or informal learning, or some blend of the two, is right for their teams. . for Training and Knowledge Retention. Certifications .

Fashion 62
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Duplicate This SaaS Onboarding Process and Best Practices to Create Raving Fans

Gong.io

How can you increase engagement for your software as a service (SaaS) app? Because helping users achieve desired outcomes can increase retention rates. Onboarding has the biggest impact on retention in the customer lifecycle. Based on the formula above, your churn rate would be about 2.67%.

Churn 62
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How to Adapt Your Sales Organization in the Subscription-Based World

Openview

Software that’s sold with a traditional license and maintenance contract is rapidly taking on dinosaur status. According to Gartner , “By 2020, all new entrants and 80% of historical vendors will offer subscription-based business models.” First, it helps to look at how the sales process changes. The Once and Done Sale.

Hiring 88
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Leave the Guesswork out of Training: How Gain Valuable Insights with Training Tracking Software

Lessonly

Training is important because it represents a good opportunity for employees to grow their knowledge base and improve their job skills to become more effective and efficient. . Here at Lessonly, we champion data over principles to drive continuous rapid improvement and training tracking software is our solution!

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Please Stop the Ongoing Insanity in Bank Sales Training

Increase Sales

During lunch a Vice President of a regional bank asked me this very pointed question: Why doesn’t sales training for banks stick? ” In reviewing several websites for firms that deliver bank sales training, I saw this familiar statement: Our sales training is “behaviorally driven.”

Banking 136
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3 Industry40 Soft Skills catalyze Personal Development and Leadership

Babette Ten Haken

or #Industry40) business environment includes processes, software interfaces, equipment and machinery and people. In my work with clients who are wrestling with digital transformation for business growth, the machinery and software collaborate far better than their human co-workers. Seamlessly. Interoperably. Working full time.

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What should the relationship between your sales and support teams look like?

Nutshell

Sales teams and marketing teams often work together, but what about your sales and customer support teams? The reasoning is simple: If your customers have a post-sale experience that falls below their expectations, they’ll move onto a competitor and your company’s growth will peter out. Finding new customers is expensive.

Churn 71