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5 Top B2B Sales Books for 2023

Lead411

5 Top B2B Sales Books for 2023 Keeping up with the newest sales tactics is always a point of emphasis for any successful sales team. This groundbreaking book by Steve Kaplan takes you on a journey through the revolutionary impact AI has on marketing, sales, and customer service!

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15 Best Sales Lead Databases for 2023

Lead411

15 Best Sales Lead Databases for 2023 In the digital age, the best sales lead databases have become indispensable tools for businesses aiming to drive sales and achieve growth. Glichy Platform No Customer Service SalesIntel Pros: Offers a large and accurate database of business contacts and decision-makers.

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7 ways to improve customer service desk performance

Apptivo

7 ways to improve customer service desk performance 3. Former Zappos CEO Tony Hsieh once stated, “Customer service shouldn’t just be a department, it should be the entire company.” To stay ahead of the competition, businesses must prioritize exceptional customer service.

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Top 10 B2B Ecommerce Trends for 2023

Hubspot Sales

In this post, we highlight the top 10 for 2023: 1. Pro tip: Read more about social commerce in this blog post. Customer service tools: Customer service tools make sure your customers feel like their needs are tended to every step of the purchase process.

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15 tools to make your customer service team more productive

PandaDoc

Customer support is an essential aspect of any customer experience, and research bares this out: 68% of customers will pay more for products and services from companies with a strong record of good customer service. After two bad experiences, 76% of customers are gone. Enterprise pricing available.

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The 5 Best CRM Tools to Grow Your Small Business in 2023

Nutshell

This blog post is for you and will discuss the following: What are CRM tools used for? It does more than just store your customers’ contact details and information—it also helps your marketing, sales, and customer service establish and nurture relationships by providing a pleasant customer experience throughout their journey.

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8 Important Marketing Trends Ecommerce Sites Need to Understand in 2023

Pipeliner

Now, you need to adapt to the shifting landscape to be able to deliver the best user experience for your customers. With that in mind, we’ll dive into eight important marketing trends that you absolutely can’t afford to ignore in 2023. Live chat Offer live chat support to assist customers in real time with their inquiries.

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