Remove Call-back Remove Company Remove Construction Remove Customer Service
article thumbnail

The Keys To Retaining and Losing Your Customers

Understanding the Sales Force

It’s been quite a while since I’ve written an article about the role that customer service plays in the retention and renewal of customers and accounts. Some products are so exclusive, and so desirable, that crappy customer service might not even stop you from buying again.

Customer 156
article thumbnail

10 Reasons We Are Seeing More Unicorn Companies Than Ever Before

Gong.io

Unicorns, which are new companies valued at $1 billion or higher, were so named because of their rarity. Software as a service (SaaS) companies, which represent more than a third of all unicorns , lead the trend. Why are we seeing so many more unicorns — and why are so many of them SaaS companies? Today, it’s the cloud.

Company 62
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Can Virtual Assistants Revolutionize Your Business? (video)

Pipeliner

These tasks can range from bookkeeping, administrative support, sales phone calls, to other back-office functions. His company provides a dedicated team that handles the heavy lifting of staffing needs, allowing clients to concentrate on driving their businesses forward.

article thumbnail

10 Sales training techniques every manager should know

PandaDoc

Increased revenue Improving your sales and management teams can increase revenue for your company by helping everybody to make more thoughtful work choices. Improve sales team productivity Simplify the sales doc process and free your teams time back in their day to sell more. Start a free trial 3.

article thumbnail

How to Find the Best-Suited Call Monitoring Software for Your Business

Nutshell

Front-line service departments like sales and support thrive when they receive a substantial number of calls daily. But do sales representatives really know how to pitch their products and services to potential clients? Call monitoring software can give you answers to all these questions. What is call monitoring software?

article thumbnail

Maximizing Success with Digital Sales Referrals: A Guide

Vengreso

Transition from Traditional to Modern Selling Methods Gone are the days of face-to-face sales and cold calling. It’s all about connecting with customers online. Video calls and emails became the new norm. Say goodbye to cold calling and hello to #socialmedia networking. It’s a whole new ballgame.

article thumbnail

Robust Field Service Management Using Help Desk Software

Apptivo

The most common industries that use FSM are in maintenance, commercial and domestic cleaning, civil engineering, healthcare, construction, utility servicing, white goods service, agriculture, hospitality, and more. What software to use for Field service management? Increased customer satisfaction.