Remove Customer Service Remove Education Remove Objections Remove Tools
article thumbnail

3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

article thumbnail

Do You Ensure a Smooth Running Customer Service Department?

Smooth Sale

Attract the Right Job Or Clientele: Do You Ensure a Smooth Running Customer Service Department ? Our collaborative Blog provides insights on ‘How to ensure a smooth running customer service department.’. Sometimes the wait for customers is extraordinarily long, and on occasion, the line drops to begin again.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Sales and customer service have more in common than you might think

Salesmate

Sales and customer service were once considered completely different areas of business – divided into two different departments, each having different goals, objectives, and strategies. Traditionally, sales teams would bring in new customers, while customer service teams were expected to take care of them.

article thumbnail

The Ultimate Guide to Objection Handling: 40 Common Sales Objections & How to Respond

Hubspot Sales

Common Sales Objections. Every prospect you speak to has sales objections, or reasons they’re hesitant to buy your product. Why are sales objections unavoidable? To be successful, reps must learn how to both discover and resolve these objections. What Is Objection Handling? Why Is Objection Handling Important?

article thumbnail

Common Mistakes to Dodge When Choosing AI Sales Solutions

BuzzBoard

Implementing complex solutions that don’t serve your primary objectives can result in confusion, decreased productivity, and a frustrating user experience for your team. Features should be viewed as tools that serve these greater purposes, rather than shiny distractions. Plus, obsession with features can lead to overcomplication.

Lead Rank 105
article thumbnail

A Guide to Sales Enablement: Process, Framework and Tools

LeadFuze

A good sales enablement strategy will provide your reps with the right tools and content to help them succeed. Sales enablement is focused on what customers need, not just a paycheck. Another group will say that its important to give salespeople access to the tools and templates they need for their jobs.

article thumbnail

Become a Certified Professional HubSpot Sales Representative

Hubspot Sales

That’s why the HubSpot Academy is partnering with Coursera, the world's most trusted online education resource, to bring you the HubSpot Sales Representative Professional Certification — a five-course career development training for anyone looking to thrive in a new sales role, refine their sales skills, or impress potential employers.

Hubspot 112