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Why Customer Service Success Starts with a Great Customer Service Training Program

Lessonly

I guarantee every adult, from your Aunt Carla to your favorite sitcom character, can share a story about a terrible customer service experience. The truth is, the customer service industry is in the midst of a revolution. What Is a Customer Service Training Program? And it’s more than worth it.

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5 Free Customer Service Training Materials

Lessonly

Welcome to our four-part series on better customer service training. A happy customer is a loyal customer. The customer service experience and relationship created during an interaction doesn’t just impact one sale—it influences repeat sales for years to come. Want to guarantee superior service?

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7 Tips to Skyrocket Performance In Small Sales Teams

Sales and Marketing Management

A sales skills assessment will enable you to do that and provide structure for your future training, recruiting, or redistribution plans. Train to the skills gap. Following a skills assessment, you need to address training. Training isn’t a one-size-fits-all solution. Even small sales teams need a sales toolkit.

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A Guide to Marketing Automation

Zoominfo

For those who aren’t familiar, marketing automation tools are exactly what they sound like—tools that automate certain marketing practices. Some sample KPI’s to look at include: Cost per lead Revenue Average lifetime customer value Conversion rates Website traffic ROI. Find the right tool. Invest in training.

Marketing 246
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How to Begin and Run A Business From Home

Smooth Sale

Consider design, lighting, and noise levels when arranging your home office to guarantee a comfortable working space. Invest in ergonomic tools and high-quality furnishings to promote comfort and productivity throughout extended workdays. Learn more to train teams and join the advocacy program.

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A Guide to Marketing Automation

Zoominfo

For those who aren’t familiar, marketing automation tools are exactly what they sound like—tools that automate certain marketing practices. Some sample KPI’s to look at include: Cost per lead Revenue Average lifetime customer value Conversion rates Website traffic ROI 2. Find the right tool. Invest in training.

Marketing 113
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Do You Want Seven Proven Strategies to Achieve Total Business Success?

Smooth Sale

No one disputes that running a successful business takes hard work and dedication, but working hard alone may not guarantee success. For instance, web designers need to establish what distinguishes their work from others – such as which software or approach to customer service sets them apart.